Quality Control Supervisor Resume Example Breakpoint Quality

QUALITY CONTROL SUPERVISOR

Summary

Motivated Manufacturing professional with excellent leadership and planning abilities focused on delivering high-quality Automotive (HVAC) products on tight schedules. Monitor, train and encourage employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Skills

Quality assurance controls
Quality assurance experience
HVAC inspections
Knowledge of auditing systems
Supervision
Organization
Team management
Team building
Operational improvement
Business operations

MS Office
Employee training
Data collection
Operational improvements
Communications
Leadership
Goal-oriented
Data analysis and reporting
Processes and procedures

Experience

Quality Control Supervisor
October 2020 to CurrentBreakpoint Quality － Battle Creek, MI

Fielded customer complaints and rectified service issues.
Completed various financial and quality audits for different departments.
Appraised customers' requirements and worked to maintain high satisfaction.
Established product specifications and quality assurance practices.
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved operations by working with team members and customers to find workable solutions.
Troubleshot product issues and fixed problems.
Kept records of quality reports and statistical reviews.

Production Line Lead
January 2020 to October 2020Adient － Battle Creek, MI

Boxed, labeled and moved items to keep production lines moving swiftly.
Used established assembly instructions to complete jobs in efficient and accurate manner.
Supported QA measures by visually inspecting items and removing defective elements.
Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Assembled components into finished product and performed quality inspection to clear for shipment.
Calculated materials consumption, hourly rates and relevant assembly details using mathematical skills.
Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Assisted assessment of finalized product development to maintain QC standards.
Inspected finished products for quality and adherence to customer specifications.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Operated hand trucks, forklifts and scissor lifts.
Set up and operated production equipment according to daily work orders and safety procedures.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Completed product assembly according to standardized procedures.
Built and packaged products to comply with multiple work orders and deadlines.

Sub Leader
September 2014 to August 2019DENSO Manufacturing － Battle Creek, MI

Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Operated hand trucks, forklifts and scissor lifts.
Completed product assembly according to standardized procedures.
Set up and operated production equipment according to daily work orders and safety procedures.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Performed site evaluations, customer surveys and team audits.
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including training and daily production on the line.
Organized daily and hourly rotation board for 23-30 associates on the HVAC line.
Controlled Daily operations through communication to ensure shipments met the deadline.
I ensured all hourly, daily, weekly, and monthly paperwork was done and submitted on time and correctly.
Assisted all associates with needs they needed met for the job.
Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Built and packaged products to comply with multiple work orders and deadlines.
Inspected finished products for quality and adherence to customer specifications.

Education and Training

Bachelor of Science : Criminal JusticeDavenport University － Grand Rapids, MI

Resume Overview

Companies Worked For:

Breakpoint Quality
Adient
DENSO Manufacturing

School Attended

Davenport University

Job Titles Held:

Quality Control Supervisor
Production Line Lead
Sub Leader

Degrees

Bachelor of Science : Criminal Justice

Quality Control Supervisor Resume Example

Resume Score: 80%

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