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Quality Control Supervisor Resume Example

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QUALITY CONTROL SUPERVISOR
Summary

Motivated Manufacturing professional with excellent leadership and planning abilities focused on delivering high-quality Automotive (HVAC) products on tight schedules. Monitor, train and encourage employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Skills
  • Quality assurance controls
  • Quality assurance experience
  • HVAC inspections
  • Knowledge of auditing systems
  • Supervision
  • Organization
  • Team management
  • Team building
  • Operational improvement
  • Business operations
  • MS Office
  • Employee training
  • Data collection
  • Operational improvements
  • Communications
  • Leadership
  • Goal-oriented
  • Data analysis and reporting
  • Processes and procedures
Experience
Team Leader
March 2021 to Current
Fedex - Marina Del Rey , CA
  • Adjusted machines for speed control and wood feeds to promote production of quality products.
  • Made special cuts such as grooves, bevels and miters to complete designs.
  • Reviewed specifications and directions carefully to determine precise set up for production equipment according to specifications.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored team progress and enforced deadlines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Integrated process improvements to increase overall workflow.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Developed and monitored weekly staff schedules.
  • Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Quality checked components to determine conformance to specifications.
Quality Control Supervisor
October 2020 to March 2021
Southwest Airlines - Saint Louis , MO
  • Fielded customer complaints and rectified service issues.
  • Completed various financial and quality audits for different departments.
  • Appraised customers' requirements and worked to maintain high satisfaction.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Kept records of quality reports and statistical reviews.
Production Line Lead
January 2020 to October 2020
Menasha Corporation - Bartonville , IL
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
  • Supported QA measures by visually inspecting items and removing defective elements.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Calculated materials consumption, hourly rates and relevant assembly details using mathematical skills.
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Operated hand trucks, forklifts and scissor lifts.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Completed product assembly according to standardized procedures.
  • Built and packaged products to comply with multiple work orders and deadlines.
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