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Quality Assurance Supervisor Resume Example

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QUALITY ASSURANCE SUPERVISOR
Professional Summary

Hardworking Manufacturing Supervisor with 6 years active leadership experience, offering a background developing efficient quality assurance, safety, and materials management practices. Engaging and pleasant personality with the ability to monitor work quality, provide excellent training, enforce policies, and maintain a clean, safe work environment.

Work History
Company Name - Quality Assurance SupervisorCity, State02/2019 - 03/2020
  • Supervised teams of 1 to 15 quality inspection professionals assisting customers in the automotive industry at more than a dozen mfg. locations throughout Tennessee
  • Supervised and coordinated more than 30 customer projects at Stratosphere customer locations throughout Tennessee, including 8 new projects and 5 closed projects successfully driven to zero defect
  • Increased customer involvement and satisfaction in new projects by closely monitored team member performance and joint assessment of problematic practices
  • Built estimates for the financial requirements of new projects based on collected data including factory logistics, total parts allowable, staff count, and shift efficiency
  • Monitored staff organization and implemented improvements to increase work area safety and eliminate lost-time incidents
  • Closely supervised quality assurance projects including process audits, Best-Practice implementation, continuous process improvement, and adherence to Stratosphere Quality's exceptional standards of service
  • Created a foundation of trust at customer locations to facilitate new projects and the continued growth of Stratosphere Quality as the leading provider of third-party quality assurance services
  • Used internal data systems to source and control project assets, such as staffing, supplies, internal documents, and training materials
  • Designed and implemented inspection process and training instructions for new projects and customers
  • Collected, organized, and distributed quality inspection data to project customers for use in source process improvement
  • Used Microsoft Office tools to communicate customer data, create sort data platforms, record project status, and build shift summary reports
  • Worked line side in fast paced production environments to ensure 100% defect containment and maintain customer production efficiency goals
  • Negotiated agreements between Stratosphere and project customers to clarify misunderstood directions and resolve conflicts affecting performance
Company Name - Production SupervisorCity, State03/2016 - 02/2019
  • Trained and led talented team 29 production employees to consistently surpass production efficiency goals in a fast paced manufacturing environment
  • Worked with other supervisors to refine production efficiency, order needed materials, organize employee efforts between shifts, and keep accurate Tare data to communicate with other facilities
  • Worked directly with department manager to maximize employee safety, productivity, and satisfaction
  • Implemented 5S leadership approach to cultivate organization and improve overall safety
  • Collaborated with team leaders to communicate staff requests, improve morale, and minimize employee turnover to reduce training costs
  • Provided instruction, coaching and motivation to all employees during the shift
  • Kept accurate and detailed records of personnel payroll, discipline, attendance, productivity, and progress
  • Operated forklift to load, unload, organize, and stage inventory based on planogram data for efficient retrieval
  • Collaborated with Southwire Leadership Team to optimize operations across materials handling, production, and shipping
  • Utilized SAP software to monitor production assets, order materials, create post production reports, and track shift efficiency
  • Worked with materials planners to coordinate materials logistics and maintain minimum on-hand product to lower production costs
  • Compiled 24 hour production equipment status reports, detailing parts produced, downtime duration and potential quality concerns
  • Revised production schedules to meet changing demands on supplier lines
  • Supervised all production phases within the Home Wire Department, including pre-fabrication parts and materials recycling
Company Name - Production Team LeaderCity, State04/2012 - 12/2015
  • Actively supervised a team of 7 welders throughout the Hannah Fixtures weld department
  • Coordinated materials logistics to provide continuous flow of pre-production materials to designated staging areas and facilitate efficient output of completed fixtures for testing and evaluation
  • Created and documented superior weld quality standards used by management throughout multiple production cells
  • Implemented revolutionary production process methods throughout the Hannah Fixtures department creating a significantly higher daily output volume
  • Sourced needed supplies and kept detailed records of consumable and non-consumable materials to eliminate waste
  • Worked directly with production supervisors to isolate potential inefficiencies and formulate a corrective course of action
  • Provided staff members with the support and training to achieve superior product delivery
  • Monitored and evaluated welding staff, to identify and target opportunities for improvement
  • Worked directly with welding staff to improve department communication and uphold leadership expectations
  • Calibrated and monitored welding equipment to consistently surpass weld quality goals at efficient production volumes
  • Minimized resource and time losses by addressing quality deficiencies directly and implementing creative solutions for improvement
Skills
  • Staff management
  • Interpersonal and written communication
  • Proficient in Microsoft Excel, One-Drive, PowerPoint, One Note, Word
  • Team building expertise
  • Materials preparation
  • Positive and friendly
  • Employee relations
  • Strategic thinker
  • Natural leader
  • Methodical
  • Extremely organized
  • Data entry and analysis
  • Forklift, Grabber, electronic lift experience
  • Knowledge of quality systems
  • Quality control process building
  • Spreadsheet development
  • Process development and implementation
  • Customer needs assessments
Education
2009Robert M Shoemaker High SchoolCity, StateHigh School Diploma
  • Awarded "Future Leaders of America Award"
  • Scored top 1% statewide in all 5 categories of Texas state examinations, and chosen to represent Robert Shoemaker High School in a convention held by the Department of Homeland Security.
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Resume Overview

School Attended

  • Robert M Shoemaker High School

Job Titles Held:

  • Quality Assurance Supervisor
  • Production Supervisor
  • Production Team Leader

Degrees

  • High School Diploma

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