quality assurance supervisor resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seeking positions as Avionics Technician

Skilled Aviation Electronic Micro/Miniature Component and Advanced Cable Repair Technician with 2 years military experience, at the IMA level providing maintenance support for AV-8 squadrons within Marine Air Group (MAG) 14. Required to inspect, test, maintain, and repair modules, cards, printed-circuit boards, cables, and miniature and micro-miniature components in accordance with AV8-B publications and 01-1A- 23 publications. Can travel for work if needed as well as flexible hours. Strategic Quality Assurance Supervisor with 7 months of experience in conducting AV8-B products testing. Offering expertise in excellent quality assurance metrics and proven history of providing developers with meaningful insights into functionality. Highly efficient Technician with excellent leadership ability and talent in analyzing workload and making timely judgement to bring higher than expectation output . Well-versed in [Industry] quality assurance metrics and offering 2 years of experience in testing and technical troubleshooting.

  • Correction action planning
  • Defect documentation
  • Project Management
  • Test plan design
  • Adept at performing analysis
  • Employee supervision
  • Policy reinforcement
  • Quality control tests
  • Staff training and development
  • Knowledge of quality systems
  • NALCOLMIS expert
  • Multimeter use
  • Training & Development
  • Assembly
  • Cable repair
  • Soldering
  • Troubleshooting
  • Management
  • Hand tools
  • Supply chain
  • Schematic reading
  • Logistics
  • Inventory control
  • Wire tracing
  • Materials inspection
  • Multimeter ,Air data test set, and Angle if attack indicator use
Work History
11/2020 to 06/2021 Quality Assurance Supervisor Taylor Corp | Omaha, NE,
  • Successfully Supervised and used time management to ensure crew of 10 repaired 20 assets in one day surpassing end goal that was passed by Production Control of 10.
  • Trained employee to become collateral duty inspector (Quality Assurance).
  • Ensure employees are properly and instructed in daily duties.
  • Delegate and assign tasks to employees and ensure that said employees meet time constraints.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Monitored testing processes, including test development and user acceptance testing.
  • Used NALCOLMIS to maintain database of test reports and calibration records.
  • Prepared and interpreted NALSOMIS reports, complete with comprehensive analysis of testing and results, for development team.
  • Provided development team with insights and recommendations on AV8B usability and functionality by reviewing and analyzing internal data.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
  • Kept inspection journals and daily summary logs as required.
  • Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Implemented use of Publications and Standards tools to illustrate project features and requirements.
04/2019 to 06/2021 Asset Program Manager United States Marine Corps | City, STATE,
  • Successfully Implicated a new system for tracking Tools and calibratable assets improving airspeed amongst Work center.
  • Managed over one million dollar's worth of assets improving storage of said assets and reduced the chances of misplaced assets significantly.
  • Created and presented data using MS Excel spreadsheets and other MS Office tools.
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Resolved problems and provided solutions to customers by communicating requirements to subordinates.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Identified system needs and designed processes to support business requirements.(Mission Readiness)
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Tracked and reported Local Asset Management Systems program results to customers and stakeholders to facilitate change management activities.
  • Strategically balanced technology and business needs of organization.
  • Implemented and led meetings, opening up dialog with area managers to discuss whether that said asset is applicable to everyday work hours and whether or not it serves as a benefit to everyday duties.
  • Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
  • Devised tools and benchmarks to improve team performance and monitor production.
  • Designed infrastructure solutions to resolve business issues and improve delivery processes.
  • Administered budget and tracked expenses based on how salvageable said asset is and if its feasible to fix based on required man hours used and if replacement parts do not exceed assets original value.
  • Oversaw 1000's projects each year from concept through final delivery.
  • Directed simultaneous projects to boost business opportunities by 75%.
  • Participated in LEAN and Six Sigma events and routinely looked for processes to apply LEAN concepts.
  • Maintained tight production timetables and quality standards to give audiences exceptional offerings.
01/2016 to 01/2018 Bartender/Waiter The Dog House Bar And Restaurant | City, STATE,
  • Waited and catered to over 25 tables and Bartend 15 chairs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
Expected in 06/2019 to to Basic Leadership Course | Basic Leadership Course, MCAS Cherry Point, NC, GPA:
Expected in 05/2019 to to Lean Six Sigma Certified | Lean Six Sigma, MCAS Cherry Point, NC, GPA:
Expected in 03/2019 to to March 2019- Became a certified Miniature Repair Technician | Miniature Repair Technician, Naval Station Mayport, FL, GPA:
Expected in 2016 to to Unfinished | Accounting And Finance Queens College of The City University of New York, Flushing, NY GPA:
Expected in 06/2014 to to Associate of Arts | Nassau Community College, Garden City, NY GPA:
  • CQM - Certified Quality Manager
  • Aircraft Cable And Connector Repair Intermediate Maintenance
  • CLS - Combat Life Saving
  • CPR & First Aid Certification

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Resume Overview

School Attended

  • Basic Leadership Course
  • Lean Six Sigma
  • Miniature Repair Technician
  • Queens College of The City University of New York
  • Nassau Community College

Job Titles Held:

  • Quality Assurance Supervisor
  • Asset Program Manager
  • Bartender/Waiter


  • Basic Leadership Course
  • Lean Six Sigma Certified
  • March 2019- Became a certified Miniature Repair Technician
  • Unfinished
  • Associate of Arts

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