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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Daily Living Skills, Symptom Management and Coping Skills. Enthusiastic personality with a hands-on, creative style. Ready to apply 8 years' experience to a challenging long-term position.

Skills
  • Group Instruction and Coordination
  • Decision Making
  • Documentation and Recordkeeping
  • Scheduling
  • Special Needs Clientele
  • Skill Building
  • Verbal and Written Communication
  • Problem Solving
  • Social Services Support
  • Coaching and Development
  • Needs Assessment
Work History
11/2015 to Present QMHA Skills Trainer Cascadia Behavioral Healthcare Rain Garden | City, STATE,
  • Provide therapeutic interventions for residents as directed by the mental health treatment plan
  • Provide individual and group skills training and meet productivity standards.
  • Provide supervision and support to residents in areas of self-care. I.e. hygiene, housekeeping, meal preparation, use of public transportation, community integration, and social skills.
  • Coordinate with current shift staff and upcoming shifts staff regarding resident concerns, follow-up actions and program needs. Requires the review of electronic documentation and written communications from previous staff and check in with program leadership.
  • Accompany residents to, and assist residents during various types of appointments, outings, activities, etc. in the community. Requires the use of a company vehicle, potentially a van or small bus.
  • Perform household chores daily based on set schedule, including but not limited to, light housekeeping and cleaning of biohazards. Possibly assist in meal set-up, preparation, serving, and clean up related to meal times or cooking group activities.
  • Document and maintain clinical records in a manner that assures compliance with all agency policy and procedures and local, state and federal regulations through use of Electronic Health Record System (EHR).
  • Adhere to compliance, required laws and trainings, safety of property and staff, regulations, I.e. Mandatory abuse reporting laws and HIPPA, fire regulations
  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
  • Assist in crisis situations and with de-escalating residents that are in crisis or experiencing significant struggles; follow emergency protocol and procedures including utilization of non-violent crisis intervention and de-escalation techniques (I.e. Pro-Act)
  • Complete annul employee training requirements in order to understand how to conduct ethical work, for professional development, and stay in compliance
  • Report program/building and vehicle issues or concerns to program manager.
  • Perform other duties as assigned.
07/2014 to 11/2015 QMHA Counselor II Cascadia Behavioral Healthcare Riverside | City, STATE,
  • Work collaboratively with the treatment team to develop and implement mental health treatment and behavior plans, with specific rehabilitation and behavioral interventions.
  • Develop and maintain a therapeutic milieu.
  • Assist the clients with their treatment plan goals. Adaptation of goals may occur throughout treatment in order to obtain success. Consultation with the Program Manager, Clinical Coordinator, Counselor III, LMP and healthcare provider staff is necessary in order to maintain treatment team communication
  • Integrate best practices into the day to day operations including; Trauma Informed Care and Motivational Interviewing.
  • Assist Qualified Mental Health Practitioners (QHMP) in developing and executing training and program goals as required.
  • Provide psychosocial and rehabilitative programming including recreation and skill building groups appropriate for elderly, as well as younger physically disabled clients.
  • Participate in individual and/or group outings and works with clients training in daily living skills, supervision, and support in areas such as self-care, hygiene, community resources, and other life skills as directed by the plan of care.
  • Lead individualized rehabilitation interventions, such as emotional regulation skills, socialization and communication enhancement skills, anxiety reduction skills, etc.
  • Work cooperatively and collaboratively with facility staff around client care and treatment issues.
  • Actively participate in weekly staffing with the interdisciplinary team.
  • Arrange for medical and psychiatric hospitalizations when indicated.
  • Provide case management, assessment, planning, monitoring, linking and advocating.
  • Demonstrate working knowledge of the aging process, physiological and psychological changes of aging, physical disability and psychotropic medications.
  • Assist clients with identifying community resources and how to access them. Provide transportation to escort residents out in the community depending on shift working.
  • Assist clients in Activities of Daily Living, consistent with definitions found within. Types of assistance to be provided will include cueing, monitoring, reassurance, redirection, set-up, stand-by and support.
  • May supervise CADC interns if Counselor II is CADC II
  • Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for residents and staff.
  • Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, client’s progress and other activities as required.
  • Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
  • Demonstrate responsibility for safety of consumers and/or residents, staff and property; is familiar with fire regulations and evacuation procedures.
  • Adhere to mandatory abuse reporting laws and HIPAA requirements.
  • Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
  • Remain awake on all shifts.
  • Perform other duties as assigned.
08/2013 to 08/2014 Case Manager/Skills Trainer Community Outreach Counseling | City, STATE,
  • Work collaboratively with the treatment team to develop and implement mental health treatment and behavior plans, with specific rehabilitation and behavioral interventions.
  • Develop and maintain a therapeutic milieu.
  • Assist the clients with their treatment plan goals. Adaptation of goals may occur throughout treatment in order to obtain success. Consultation with the Program Manager, Clinical Coordinator, Counselor III, LMP and healthcare provider staff is necessary in order to maintain treatment team communication
  • Integrate best practices into the day to day operations including; Trauma Informed Care and Motivational Interviewing.
  • Assist Qualified Mental Health Practitioners (QHMP) in developing and executing training and program goals as required.
  • Provide psychosocial and rehabilitative programming including recreation and skill building groups appropriate for elderly, as well as younger physically disabled clients.
  • Participate in individual and/or group outings and works with clients training in daily living skills, supervision, and support in areas such as self-care, hygiene, community resources, and other life skills as directed by the plan of care.
  • Lead individualized rehabilitation interventions, such as emotional regulation skills, socialization and communication enhancement skills, anxiety reduction skills, etc.
  • Work cooperatively and collaboratively with facility staff around client care and treatment issues.
  • Actively participate in weekly staffing with the interdisciplinary team.
  • Arrange for medical and psychiatric hospitalizations when indicated.
  • Provide case management, assessment, planning, monitoring, linking and advocating.
  • Demonstrate working knowledge of the aging process, physiological and psychological changes of aging, physical disability and psychotropic medications.
  • Assist clients with identifying community resources and how to access them. Provide transportation to escort residents out in the community depending on shift working.
  • Assist clients in Activities of Daily Living, consistent with definitions found within. Types of assistance to be provided will include cueing, monitoring, reassurance, redirection, set-up, stand-by and support.
  • May supervise CADC interns if Counselor II is CADC II
  • Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for residents and staff.
  • Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, client’s progress and other activities as required.
  • Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
  • Demonstrate responsibility for safety of consumers and/or residents, staff and property; is familiar with fire regulations and evacuation procedures.
  • Adhere to mandatory abuse reporting laws and HIPAA requirements.
  • Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
  • Remain awake on all shifts.
  • Perform other duties as assigned.
Education
Expected in 12/2022 Master of Science | Mental Health Counseling Capella University, Minneapolis, MN GPA:
Expected in 05/2008 Bachelor of Science | Sociology Boise State University, Boise, ID GPA:

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Resume Overview

School Attended

  • Capella University
  • Boise State University

Job Titles Held:

  • QMHA Skills Trainer
  • QMHA Counselor II
  • Case Manager/Skills Trainer

Degrees

  • Master of Science
  • Bachelor of Science

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