Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and analytical experience in successful program development. Quality manager with an eye for detail. Ensuring the final product meets all legal compliance standards and exceeds customer's expectations. Quality manager with a track record for development, delivery, and thorough execution of production, products, and services. Keep accurate documentation making sure products and services meet internal and external standards. Known for promoting positive professional relationships and providing exemplary customer service. Skilled in time management and team coordination. Experience leading cross-functional team members.

  • Quality Processes
  • Operational Improvements
  • Critical Thinking
  • Troubleshooting
  • Collaboration
  • Staff Training and Development
  • Coaching/ Mentoring
  • Market Research
  • Detail Oriented
  • Project Management
  • Exemplary Customer Service
Work History
QC Manager, 08/2016 - Current
Avantor Los Angeles, CA,
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Verified parts and materials through audit inspections and independent checks.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Oversaw department of 3 by supervising daily operations, providing technical support and coordinating personnel.
  • Reviewing specifications for products or processes
  • Kept accurate documentations and records
  • Display excellent written and verbal communication
Tire Technician, 08/2012 - 06/2016
Usa Truck Elkhart, IN,
  • Rotated, mounted and balanced tires on cars, trucks and vans.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Located and fixed tire flats with compounds or physical patches.
  • Maintained and managed tire and hardware inventory for one year.
  • Helped mechanics with general maintenance work such as battery and oil changes.
  • Used shop machinery to balance tires and align vehicles for optimal performance.
  • Repaired punctures by locating leaks, removing embedded objects and patching holes.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Assisted team by keeping shop tidy, clean and free of safety hazards.
  • Checked, installed and repaired brake system components such as rotors, pads and drums.
Warehouse Worker/Driver, 06/2006 - 05/2012
Poolcorp Lewisville, TX,
  • Loaded materials into vehicle using pallets, skids, platforms or lifting devices and installed bracing or padding to prevent shifting or damage in transit.
  • Delivered accurate and timely orders and maintained professionalism in appearance and conduct to foster positive customer experiences.
  • Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
  • Pulled and organized customer orders by part number and quantity for delivery from warehouse.
  • Stocked and examined inventory items and reported wear or defects to supervisor.
  • Supervised and trained new staff in performing census.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Interacted with guests in friendly and knowledgeable way.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Picked up, delivered and returned over 100 parcels daily.
Associate of Arts: Communications, Expected in 03/2002
Saint Augustine's University - Raleigh, NC
  • Received Athletic Baseball Scholarship
  • Majored in Journalism
  • Elected Captain of Baseball Team in 2001 and 2002
  • Awarded freshman of the year in 1999
  • Awarded Plaque for most doubles in NCAA Div II
  • Awarded Co-Winner in doubles in 2001
  • Member of Bi Phi Bi (Baseball Fraternity)
High School Diploma: , Expected in 04/1997
Garner High School - Garner, NC
Spanish :
Negotiated :

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School Attended

  • Saint Augustine's University
  • Garner High School

Job Titles Held:

  • QC Manager
  • Tire Technician
  • Warehouse Worker/Driver


  • Associate of Arts
  • High School Diploma

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