qa qc inspector resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Highly organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
  • RABQSA Certified Quality Management System Internal Auditor for ISO 9001
  • Knowledge of manufacturing standards/regulations
  • Strong written and verbal communication skills
  • Troubleshoot/repair of compression equipment
  • Engineering drawings/standards
  • Compression equipment knowledge
  • Equipment problem resolution
  • Proficiency at reading blueprints
  • Strong mechanical skill
  • FAA Licensed Repairman
  • Supervisory experience
  • Computer proficient
  • Strong team player
  • Data analysis tools
  • Good multi-tasker
  • Strong initiative
  • Good judgment
  • Internet research
Work History
QA/QC Inspector, 06/2009 - Current
Mastec Winter Garden, FL,
  • Responsible for achieving production requirements.
  • Ensured that all health and safety guidelines were followed.
  • Made sure that products were produced on time and are of good quality.
  • Monitored product standards and quality-control programs.
  • Oversaw the production process and managed the production schedule.
  • Coordinated procedures for facility and equipment.
  • Prepared and maintained production reports and personnel records.
  • Responsible for the selection and maintenance of equipment.
  • Maintained product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
  • Supervised and motivated staff and management.
  • Tested products or subassemblies for functionality or quality.
  • Discarded and rejected products, materials and equipment that did not meet specifications.
  • Identified and helped resolve production problems.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Monitored production operations for compliance with specifications and promptly reported defects.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Routinely checked measuring equipment to resolve testing problems.
  • Presented clear, organized data in graphs, charts, tables and written reports.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Inspected and packaged products meticulously according to production specifications.
  • Inspected outbound shipments and conducted random sampling to ensure product quality.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Maintained a high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Identified and helped resolve non-conforming product issues.
Assistant Store Manager, 02/2004 - 07/2006
Leslie's Pool Supplies (Dba) San Rafael, CA,
  • Held preparation meetings on strategies, tools for selling.
  • created new and upcoming ideas.
  • Overlooked the stores progress throughout the day.
  • Prepared cash & check deposit's daily.
  • Obtained daily & monthly sales goals.
  • Managed and trained up to 25 sales associates.
  • Maintained a solid clientele.
  • Tended to customers' needs.
  • Responsible key-holder.
  • Trained, coached and mentored staff.
  • Developed and rolled out new policies.
  • Exceeded company objectives.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Contributed to team success by exceeding team sales goals.


Delivery Driver/Warehouse Manager, 08/2001 - 02/2008
Andersen Interior Contracting , STATE,
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.Completed on-time deliveries by choosing the best and most efficient routes.
  • Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition.
  • Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
  • Delivered construction equipment, supplies, materials to job sites with company vans, box trucks, and rack trucks.
  • Pulled and prepared all necessary material, tools and equipment from warehouse shelves for daily delivery.
  • Performed demolition to commercial structures to remove walls, ceilings, carpets, and flooring.
  • Unloaded deliveries from clients/vendors organized and separated items in warehouse.
  • Assisted drivers with loading and unloading of proper equipment and tools.
  • Monitored inventory and reported items to be restocked for each job.
  • Operated power & hand tools, pallet jacks, forklifts, scissor lifts.
  • Maintained a Clean, neat, and organized work environment.
Customer Service Manager/Bookkeeper, 08/1998 - 02/2004
Brickown Shoprite , STATE,
  • Investigated and resolved customer inquiries and complaints in an empathetic manner in person and via telephone.
  • Assumed ownership over team productivity and managed work flow to meet or exceed service goals.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Entered financial data into the company accounting database to be verified and reconciled.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided accurate, specific and timely performance feedback for CSRs.
  • Cross-trained and backed up other customer service managers.
  • Reconciled company bank, credit card and line of credit accounts.
  • Trained staff on operating procedures and company services.
  • Adhered to all confidentiality requirements at all times.
  • Processed accounts payable for employees.
  • Deposited money & checks into safe drop.
  • Received deposits from armored car.
  • Solved unresolved customer issues.
  • Issued refund and rain check slips.
  • Received returns and exchanges.
  • Assisted customers locate items.
  • Issued & cashing checks.
  • Responsible key-holder.
  • Counted cashiers tills.


High School Diploma: , Expected in 06-2001
Brick Memorial High School - N.J,
Status -
Associate of Arts: , Expected in 05-2004
Ocean County College - Toms River, N.J
Status -
interpersonal, clientele, clients, Excellent customer service, delivery, drivers, E-mail, forklifts, hand tools, hand-tools, inventory, materials, meetings, Excel, money, Windows, Microsoft Word, neat, operating systems, organizational skills, progress, selling, sales, telephones
  • RABQSA Certified Quality Management System Auditor for ISO 9001
  • FAA Licensed Repairman

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Resume Overview

School Attended

  • Brick Memorial High School
  • Ocean County College

Job Titles Held:

  • QA/QC Inspector
  • Assistant Store Manager
  • Delivery Driver/Warehouse Manager
  • Customer Service Manager/Bookkeeper


  • High School Diploma
  • Associate of Arts

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