purchasing administrative assistant resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Adherence to high customer service standards
Bilingual Spanish
Call center operations
Recordkeeping strengths
Data Entry
Stock management
Professional telephone demeanor
Staff education and training
Report preparation
Computer proficient
POS systems expert
Shipping procedures understanding
Credit card processing
International sales support
Microsoft PowerPoint
Microsoft Outlook, Word and Excel
Work History
02/2020 to CurrentPurchasing Administrative AssistantCj Pony Parts | Charlottesville, VA,
Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Made valuable contributions to planning of inventory levels, enhancing inventory flow, revenue and profits.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Input all data into system using Syteline and recorded order updates with 100% accuracy.
Verified accuracy of contracts and purchase requests.
Developed integrated spreadsheet and database templates for accumulating, formatting and organizing program data and presented findings to management.
Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
03/2019 to CurrentCustomer Service RepresentativeVerizon | Belmont, MA,
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Performed general office duties, including answering multi-line phones, routing calls, greeting visitors, order updates and special quoting
Coached new employees on administrative procedures, company policies and performance standards
Maintained complex digital filing system for financial information
Sorted and distributed office mail and recorded incoming shipments for corporate records
Prepared international packages for shipment, pickup and courier services as well as customs documentation for prompt delivery to customers
Monitored premises, screened visitors, updated logs and issued passes to maintain security
Executed record filing system to improve document organization and management
Communicated with customers to answer questions and perform account maintenance
Processed payments, including credit and debit card transactions
Documented shipping information for each order and tracked packages when necessary
Completed accurate order entry, including data verification
Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors
Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents
Handled 250 calls per day to address customer inquiries and concerns
Maintained excellent attendance record, consistently arriving to work on time
Processed and recorded new policies and claims
Assist management in creating work instructions for Customer Service Department
Oversaw purchase order shipments by managing deadlines and cancellation dates
08/2018 to 03/2019ReceptionistHackensack University Medical Center | Manahawkin, NJ,
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Operated multi-line telephone system to independently handle over 200 calls each day.
Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
Kept reception area clean and neat to give visitors positive first impression.
Trained and instructed other employees in job duties or company policies.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Built relationships with clients through active listening and comprehension talents to provide excellent service.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Education
Expected in 06/2017 to to High School Diploma | Apple Valley High School, Apple Valley, MN, GPA:
Expected in to to | NursingMinneapolis Community And Technical College, Minneapolis, MN, GPA:
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