Articulate and well-spoken Head of Public Relations with specialized experience in crisis communications. Effectively developing strategic communications campaigns under pressure and in fast-paced settings. Strong leadership, mentoring and coaching skills.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Training and mentoring
Friendly, positive attitude
Training & Development
Fluent in Spanish
Customer service expertise
Simultaneous translations skills
Consecutive interpretation proficiency
06/2020 - CurrentPublix Cashier, Company Name, City, State
Continually maintained and improved company's reputation and positive image by engaging with community members and addressing issues head-on.
Ran agency evaluation and review processes to drive maximum exposure, thought leadership and brand positioning effectiveness.
Liaised between client and community to ensure communication and relations improvement
Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
Authored press releases and communications materials to share vital information and promote intended message.
Maintained professionality and efficiency while working closely with leadership.
Prepared and edited organizational publications such as employee newsletters or stockholder reports for internal and external audiences.
Wrote press releases or other media communications to promote clients.
Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate with advertising.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
07/2019 - CurrentGrocery Bagger, Company Name, City, State
Assisted customers with getting groceries loaded in vehicles.
Collected empty carts and returned each to store to minimize loss and damage to store property.
Retrieved carts from returns and parking lot.
Cleaned up spills, collected trash and swept and mopped floors.
Checked prices and pulled product for customers.
Marked and labeled containers with accurate shipping information to prevent delays.
Assembled cartons, crates and containers to prepare for shipping.
Participated in available training courses to improve sales skills and product knowledge.
Made proactive suggestions to customers to move expiring products.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Managed cash register operations using POS system and processed sales and returns.
Operated cash registers, scanners and computers to itemize and total customer purchases.
Offered product samples to help customers discover new items.
Established and managed objectives for team production and customer service.
Answered questions and inquiries per shift regarding products, prices and availability.
Notified management of customer or employee accidents.
Notified supervisor of spills for quick clean-up and remediation.
Leveraged lift equipment to pull items from stock and add shelves and bins.
07/2019 - CurrentBilingual Interpreter Spanish , Company Name, City, State
Delivered real-time, accurate oral translations and interpretations for clients.
Interpreted conference calls and other workplace communications in real-time.
Sat in on meetings to provide members with oral translations of conversations and information.
Provided appropriate contextual information to increase clients understanding of translations.
Clarified issues related to meanings of words, concepts, practices or behaviors.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Verified accuracy by double-checking translations of technical terms and terminology.
Education and Training
06/2021High School DiplomaJames Rickards High School, City, State
I am bilingual I speak both English and Spanish fluently love to interpret to assist customers anything they need assistance with
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James Rickards High School
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Bilingual Interpreter Spanish
High School Diploma
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