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Public Health Office Assistant Resume Example

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PUBLIC HEALTH OFFICE ASSISTANT
Summary

Diligent administrative professional dedicated to maintaining smooth and efficient operations in high-volume public health settings. Experienced in checking patients in and out, updating medical charts and files and collecting payments. Seeking a long-term position with room for career growth.

Skilled at managing medical clerical needs. Proficient in the best practices and regulatory requirements in public health environments. Fluent in [Language].

Skills
  • Schedule coordination
  • Records transfers
  • Eligibility evaluations
  • Clerical support
  • Money handling
  • File management
  • Message taking
  • Customer Service
  • Billing Adjustments
  • Relationship Development
  • Administrative support
  • Inventory Management
  • Insurance Billing
  • Organization
Experience
Public Health Office Assistant
Bowdle, SDBowdle Healthcare/Jan 2010 to Sep 2015
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Checked master calendar and scheduled appointments in accordance with office availability.
  • Received payments, completed check-in and closing procedures and updated medical records.
  • Added latest information to tracking spreadsheets.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Created and maintained accurate and confidential patient files.
  • Answered 10average daily phone calls to schedule appointments and address patient inquiries.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Filed all Medicare payments
  • In Charge of The WIC program
  • Work in schools with immunization set up
  • Did Healthcare screenings Schools
Assistant Activities Director
Hosmer, SDCity of Hosmer/Apr 2002 to Jun 2007
  • Conducted intake interviews with new residents to assess physical, cognitive and psychological characteristics, recommending involvement in activities targeting individual needs.
  • Kept records of attendance and participation, comparing against medical records and other patient characteristics to develop approaches to optimizing resident involvement in programs.
  • Set up plans and oversaw daily activities like bingo, musical events and plays.
  • Created monthly calendar of anticipated recreational activities for posting on community bulletin board, keeping residents informed of opportunities for involvement.
  • Planned special community events around holidays to invite attendance from staff and family members, incorporating into activities to foster sense of community.
  • Hosted individual meetings with residents [Timeframe] to re-evaluate particular physical, social and cognitive qualities and recommend activities emphasizing opportunities for improvement.
  • Interviewed residents with low rates of participation to develop understanding of motivations for lack of involvement, incorporating individual interests to encourage attendance.
  • Produced monthly newsletters and updated activity calendars.
  • Managed daily exercise programs to support physical strength and mental dexterity.
  • Assisted residents with functional limitations during activities programs and provided encouragement to develop morale and facilitate long-term improvement.
  • Modeled activities programming for residents to engage in normal social and other daily pursuits, striving to improve quality of life through increased aptitude.
CNA
Ipswich, SDBeverly Healthcare/Jan 1999 to Jan 2002
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Education and Training
High School DiplomaEdmunds Central High School1997Roscoe, SD
Additional Information

At one point, I took a 6 week class on Hospice care. My daily job was to take care of 2 hospice individuals.

I worked at Roscoe Assisted living for a short time. I was a Med Aide there.

I have been a stay at home mom for about & years now. I'm ready to get back into the healthcare field.

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Resume Overview

Companies Worked For:

  • Bowdle Healthcare
  • City of Hosmer
  • Beverly Healthcare

School Attended

  • Edmunds Central High School

Job Titles Held:

  • Public Health Office Assistant
  • Assistant Activities Director
  • CNA

Degrees

  • High School Diploma

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