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public health advisor resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Accomplished operations and administrative management professional, bringing over 9 years of experience and advanced abilities in team building and workflow improvements. ​

Skills
  • Multi-operations management
  • Project Management
  • Customer service-oriented​
  • Quality improvement competency​
  • Strong presentation skills
  • Charismatic public speaker
  • Dependable
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
Experience
Public Health Advisor, 02/2015 - 04/2016
Alakaina Family Of Companies Natick, MA,
  • Medically assessed, screened, and counseled more than 100 passengers per day during the 24 hour 2014 Ebola Emergency Response 
  • Developed standard operating procedures for procurement and logistic operations for 5 Terminals at JFK International 
  • Analyzed and quantified data on the effectiveness of programs and projects in regards to the 2014 Ebola Emergency Response
  • Coordinated special projects and schedules for 20 administrative staff members, as Deputy Project Manager
  • Supervised the performance and efficiency of 20-25clinical and administrative staff members on shifts, during the 24/7 Ebola operation













Patient Coordinator, 08/2013 - 02/2015
Benevis Muskegon, MI,
  • Led clinical and administrative teams in delivering optimal patient care and services
  • Maintained electric medical records and financial information for over 10,000 patients in EPIC- Resolute, Cadence, and Kaleidoscope 
  • Amended system generated reports which resolved complex problems with scheduling, registration, billing. As a result, there was a 35% reduction in patient wait time during appointments 
  • Established implementation of effective patient debt collection protocols that improved the departments revenue and reduced debt retrieval costs by 25% in 2014 
  • Working knowledge of third party payer reimbursement – Medicare, Medicaid, Managed Care, insurance claims, third party claims, commercial Insurance, ICD-10, and CPT coding 





Administrative Manager, 11/2007 - 07/2013
Gw Medical Faculty Associates Reston, VA,

  • Managed office operations and supervised 25 administrative employees.
  • Developed, coordinated, and managed a prospective student attraction program called "Inside Post" 
  • Successfully implemented new recruitment strategies for prospective students, yielding approximately a 30% increase in enrollment
  • Recruited over 5,000 students from 2008-2013 to enroll 
  • Drafted the budget for 3 different departments and monitored expenditures
  • Expanded cross-functional organizational directives by collaborating with the Financial Aid and Athletics Department in regards to student recruitment
  • Developed standard operating procedures for staff that enabled effective communication skills and proper implementation of customer service initiatives 

Interests
Accomplishments
The Ambassador of the Year Award was retitled, the Samuel Tenadu III Ambassador of the Year Award in May 2013 at Long Island University Post. It was renamed for proven leadership skills and work with senior leadership to develop and successfully implement new recruitment strategies for prospective students. This success led to 30% increase in student enrollment from 2008-2012.
Affiliations
  • Phi Alpha Alpha Honors Society
  • American College of Healthcare Executives (ACHE)
Additional Information
  • U.S. Government Security Clearance: Public Trust

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Resume Overview

School Attended

    Job Titles Held:

    • Public Health Advisor
    • Patient Coordinator
    • Administrative Manager

    Degrees

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