LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Public Benefits Specialist
Please provide a type of job or location to search!
SEARCH

Public Benefits Specialist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PUBLIC BENEFITS SPECIALIST
Summary

I have worked in Customer Service in Yakima Valley for over 20 years from retail to currently in a private office setting. I pride my ability to talk to Customers or Clients professionally in the workplace and listen to their needs. I am a very quick learner and can adapt to change on demand. As a Team Player I will always do what's best for the company and do so by abiding by Company Policies and Procedures.

I look forward to challenges and can meet deadlines as needed with proper training. I am very friendly and will go above and beyond to be friendly to Customers and Co- Workers.

I have volunteered my extra curricular time for the last 5 years to Coaching Girls Youth Fastpitch for a local Travel Team, where both of my Daughters have played. The Memories made with these families on and off the field have been amazing and will last a lifetime.

I look forward to working in a new and challenging atmosphere where I can show that what I bring to the table is Authentic, True and Valuable.

Thank You for taking the time to go through this resume and I look forward to hearing from one of your hiring Managers.

Skills
  • Customer Service Oriented
  • Public relations understanding
  • Professional Sales
  • Effective public awareness
  • Quick Learner
  • Public safety
  • Community resources specialist
  • Public speaking skills
  • Team Player
  • Friendly
  • Adapts to Changes
  • Basic Computer Knowledge
  • Handheld Devices
  • Keeping track of Customer Accounts
  • Retail Management Experience
  • Inventory
  • Route Sales
Experience
05/2012 to Current
Public Benefits SpecialistWashington State Department of Social and Health S - Yakima, Washington
  • Learned Policies and Procedures to support office needs.
  • Issue Public Benefits such as Cash, Food and Medical Programs at State Level.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks.
  • Utilized State Programs to compile data gathered from various sources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
05/2011 to 04/2012
Route Sales DriverCintas - Yakima, WA
  • Increased sales by engaging with customers to identify needs and offer new product solutions.
  • Addressed customer concerns head-on by using service expertise and knowledge of company policies to develop successful solutions.
  • Coordinated paperwork and payments with consistent accuracy to keep impeccable route records.
  • Operated commercial delivery vehicle over as many as 100 miles per day to service customers across Yakima County.
  • Distributed Uniform and products to 100+ customers per day by quickly unloading items, restocking shelving and collecting empty racks and containers.
  • Maintained clean, functional vehicle to give professional appeal to customers and prevent breakdowns.
  • Coordinated with Dispatch to get delivery route information and changes.
  • Collected payment from customers by Cash and Checks, made change and provided receipts.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
  • Entered customer orders in Personal handheld device to document sales.
  • Drove up to 100 miles daily using Delivery vehicle to deliver Pructs and Services.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
02/1998 to 03/2011
ManagerRadio Shack - Yakima, WA
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Managed day-to-day operations, including supervision and assignment delegation for 10 employees.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Coached new team members on job tasks and performance strategies.
  • Trained current employees on additional jobpositions to maintain coverage of roles at all times.
  • Coordinated and launched grand openings for new stores.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Gave input on how to improve training and employee productivity.
  • Oversaw personnel recruitment, performance and scheduling.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Greeted and assisted all customers daily in high-traffic retailer.
Education and Training
06/1996
High School DiplomaA.C. Davis High School - Yakima, WA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Washington State Department of Social and Health S
  • Cintas
  • Radio Shack

School Attended

  • A.C. Davis High School

Job Titles Held:

  • Public Benefits Specialist
  • Route Sales Driver
  • Manager

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Benefits-Specialist-resume-sample

Benefits Specialist

Arkansas Children's Inc

Alexander, Arkansas

Benefits-Specialist-resume-sample

Benefits Specialist

Aon

Fort Lauderdale, Florida

Benefits-Specialist-resume-sample

Benefits Specialist

Boone County Schools

Independence, Kentucky

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.