Proprietor, Manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Proprietor/ Manager with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering over 20 years of progressive experience.
Skills
Organizational Development
Industry Expertise
Financial Management
Policy Development
Judgement and Decision Making
Complex Problem Solving
Business Development
Effective Communicator and Public Speaker
Leadership and People Development
Change and Growth Management
Employee Motivation and Performance
Relationship and Team Building
Work History
01/2010 to CurrentProprietor, ManagerAlta Equipment Group Inc. | Lebanon, NH,
Devised processes to boost long-term business success and increase profit levels.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Developed and managed relationships with vendors and suppliers.
Directed staff and managed annual capital budget.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Followed established safety procedures and techniques when working under lifted vehicles.
Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
09/2004 to 12/2010Service ManagerCompass Group Usa Inc | Bloomfield Hills, MI,
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Followed up with customers during and after installations to verify satisfaction.
Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Organized ongoing maintenance schedules to boost system performance.
Set and administered department budgets for expenditures, materials and labor.
Met with customers to discuss service needs and develop effective and practical solutions.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
Delivered comprehensive bid proposals for projects and gained client approval on costs.
Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
Prepared material orders to complete projects on time and within budget.
03/2001 to 09/2004MechanicCormetech Inc | Cleveland, TN,
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
Replaced damaged, missing or defective parts with new and refurbished components.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
Disassembled defective parts to make proper repairs.
Maintained accurate records of time and materials required to perform repairs and service utilizing computerized maintenance management software(s).
Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
Examined new and replacement parts to uncover defects.
Followed established safety procedures and techniques when working in a fast paced environment.
06/1999 to 03/2001WelderThe Airolite Company | City, STATE,
Set up and operated shielded metal arc and gas metal arc welding equipment.
Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
Welded in flat, horizontal, vertical and overhead positions.
Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.
Fabricated shop parts directly from blueprints.
Prepared welding equipment to perform advanced welding work.
Inspected welds and checked critical measurements to meet specifications.
Used MIG gun arc to melt and deposit metal from electrode to workpieces.
Managed repair and maintenance schedule to organize shop and maintain equipment.
Education
Expected in Master of Technology | Harley-Davidson Mechanical And Electrical TheoryHarley-Davidson University, Milwaukee, WI, GPA:
Expected in 06/1998High School Diploma | Marietta High School, Marietta, OHGPA:
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