LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Talented [Job Title] proficient at collaborating with multiple stakeholders to determine audience interest and develop strategic go-to-market communication plans that align with the company's business priorities and initiatives.

Highlights
  • Microsoft Dynamics CRM Google Chrome Microsoft Word
  • Noble Systems PeopleSoft* Microsoft PowerPoint
  • Microsoft Outlook Corel Word Perfect Microsoft Publisher
  • Counter Path: Bria 3 Mainframe Microsoft Excel
  • 45 - 50 Wpm Typewriter File Maker Pro
  • Microsoft Active Directory Jostle Intranet Microsoft Management

Quality leadership

Excellent written and verbal communicator

Customer service-oriented

Problem solving

Self-directed

Project management

Innovative

Enthusiastic team player

Presentations


Accomplishments

Increased annual sales to nearly $[Amount] through strategic marketing campaigns.


Hired, trained and managed a team of [Number] successful product managers.



Experience
Property Research Analyst, 06/2014 - Current
National Automotive Experts Dallas, TX,
  • dedicated to delivering comprehensive market coverage of accurate and complete commercial real estate information to CoStar clients.
  • accountable for the continuous delivery of timely, comprehensive and accurate information for their assigned markets/region whilst providing CoStar clients with the highest standard of customer service.
  • responsible for all data, research activity and relationships within their assigned markets/regions.
  • Understand market drivers and activity is a critical requirement to ensure the continuous improvement of data, relationships, revenue and retention.
  • a role model and mentor, support and coach new Research Associates in the pursuit of research excellence by providing guidance, sharing knowledge, best practice and solutions.
  • Deliver high standards of research and insight to CoStar clients through proactive data capture and verification to agreed timescales.
  • Accurately maintain the database of Commercial Real Estate information in the Raleigh/Durham and Greensboro/Winston-Salem Manage a portfolio of brokers that brings in an annual revenue stream of just over $300,000 to the company.
  • Successfully build long-term relationships with priority clients through frequent contact, building of business awareness/intelligence and keeping up to date with the local real estate market.
  • Improve the coverage and depth of market data through innovative research, including relationship building, objection handling, effective questioning, listening, probing, building rapport, tracking relevant publications and sharing information.
  • Maintain current and accurate absorption data.
  • Fix data anomalies and outliers in portfolio and market data.
  • Identify gaps in portfolio data and work with Research Managers to target continuous improvement.
  • Responsible for researching and completing sale comparable reports on Commercial Real Estate transactions.
  • News editor for the East tennessee markets.
  • Write news stories on major deals that have been executed and key players in the commercial real estate market.
  • Worked effectively in a heavily cross-functional, fast paced environment.
Data Entry Specialist, 07/2013 - 06/2014
Xenith Austin, TX,
  • Review validation output and perform specified manual checks on files to ensure consistency and completeness* Input, edit and retrieve information via Microsoft Excel to monitor the work being performed on a daily basis.
  • Assist staff in effectively processing data of various activities assigned from time to time.* Confirm whether applications meet the requirements of the submission process.
  • Work closely with the Costa Rica operations team to ensure quality of all documents* Resolve discrepancies by using standard procedures and/or return incomplete documents to the team leader for resolution Maintain operations by following policies and procedures* Contribute to team effort by accomplishing related results as needed Perform daily research on application data submitted.
Business Consultant, 07/2013 - 11/2013
Vsc Fire & Security, Inc Largo, FL,
  • Independently contacted merchants of small business companies utilizing the Bria 3 software along with Noble software.* Communicated with the merchants verbally and through writing by email via Microsoft Outlook.* Communicated effectively with the supervisor regarding the status of the merchants application and documents* Assisted co-workers with ideas and tips on being effective with completing the merchant's application process * Coordinated with technical experts in the IT department and the operations department via Help Desk to gain assistance on software malfunctions.
  • Maintained a database of continuous details of merchants that were actively interested in gaining information about the programs provided by CAN Capital.
  • All documents were monitored and documented in Microsoft Excel and Microsoft Word.
  • Utilize automated software systems such as Google, Yahoo, and Manta to contact a variety of merchants not provided via the company's list to introduce the products provided by CAN Capital.
  • Increasing CAN Capital by 50%.
  • Received inbound calls of merchants seeking to learn more about the services provided and complete an application.
  • Transferred calls to various co-workers throughout the department.
  • Performed productive searches via Microsoft CRM to gain additional information about accounts for necessary application details.
Office Manager, 09/2007 - 01/2013
Alabama State University City, STATE,
  • Administered office support to the director through my ability to communicate effectively with the center needs.
  • Made travel arrangements for the director and the consultants.
  • Designed, developed, and distributed the professional development booklet for the Central region of Alabama.
  • Reviewed and evaluated the needs and the performance of the school districts through survey assessments.
  • With this information I organized the trainings based on the regions needs.
  • Organized and documented the Governing Board meetings that required minutes for the board meetings along with monthly newsletter for the board members regarding the regional school districts.
  • Trained immediate staff on how to operate software and maintain filing system for resources.
  • Administered an office of up to 7 employees, which consisted of student workers, staff, and consultants.
  • Train all employees, distributed work schedules and assigned projects to employees.
  • Independently prepared financial documents to compensate consultants for work performed; managed timecards for the department.
  • Processed invoices for outside vendors and internal expense reports.
  • Independently prepared and worked well with Microsoft PowerPoint presentations, Word Documents and Excel reports.
  • Exhibited quality customer service to internal and external customers through verbal and written communication.
  • Created a culture, which emphasized the importance of customer care.
  • Established a rapport with the colleagues of various departments for communication and professional purposes.
  • Planned and managed budgets in excess of $[Amount].
  • Compiled comprehensive lists describing product and service offerings.
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
Education
Bachelor of Arts: Communications, Expected in July 2007
-
Alabama State University - Montgomery, AL
GPA: GPA: 8

Communications GPA: 2.8

: Judicial Administration, Expected in 2015
-
Auburn University Montgomery - Montgomery, AL
GPA: GPA: 0
Judicial Administration GPA: 0
Skills

Active Directory, coach, continuous improvement, CRM, clients, customer service, customer care, database, delivery, drivers, edit, editor, email, expense reports, File Maker Pro, filing, financial, Help Desk, team leader, listening, director, Mainframe, market, meetings, mentor, Microsoft Dynamics, Microsoft Excel, Excel, office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Publisher, Word, Microsoft Word, newsletter, PeopleSoft, policies, presentations, publications, quality, rapport, Real Estate, relationship building, requirement, researching, Research, stories, supervisor, travel arrangements, Typewriter, 50 Wpm, validation, Corel Word Perfect, written communication

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Resume Overview

School Attended

  • Alabama State University
  • Auburn University Montgomery

Job Titles Held:

  • Property Research Analyst
  • Data Entry Specialist
  • Business Consultant
  • Office Manager

Degrees

  • Bachelor of Arts

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