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program manager technical trainer resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Experienced program management professional with strong leadership and relationship building skills. Bringing 20 years of experience in the public health and clinical care sector. Expertise in drug user health and the intersectionality of substance use and HIV/HCV. Motivated and dedicated to developing strategic partnerships and maximize resource utilization. A broad scope of experience encompassing innovative project management, process improvement, content development, leadership management, and community and stakeholder engagement. Proven program planning abilities and successful background in achieving ambitious goals.

Skills
  • Policy and Procedure Improvements
  • Project Coordination
  • Contract Management
  • Partnership Development
  • Computer Software, Data Collection, and EMR Systems
  • Communication
  • Leadership
  • Critical Thinking
  • Performance Monitoring
  • Teambuilding
Education
Weber State University Ogden, Utah, Expected in 2013 Bachelor of Science : Health Promotion and Education - GPA :
Experience
Home Of Grace - Program Manager, Technical Trainer
Vancleave, MS, 07/2019 - Current
  • Developed and implemented, coordinated, and evaluated multiple harm reduction education and wellness projects for optimal efficiency, resulting in a 600% increase in program participation over 12 months
  • Provided data-reporting technical support to various community partners and state agencies, resulting in streamlined processes, ensuring data integrity
  • Assisted with report development showcasing program outcome and contract deliverables, resulting in an increase of $800,000 in contract amendments each year
  • Cultivated relationships with community partners, project stakeholders, community organizations, and state and federal agencies to maximize program reach
  • Built and supervised high-performing team by interviewing, hiring, training, and coaching new members and continuously appraising performance and resolving shortcomings
One Voice Recovery, Inc. - Program Director
City, STATE, 07/2017 - 07/2019
  • Assisted with the development and implementation of the first state-funded mobile syringe exchange and testing services program
  • Increased program effectiveness by strategic operation improvements, resulting in $150,000 additional annual contract funding
  • Grant management, reporting, and analysis from federal, state, and local project funding streams
  • Coordinated technical assistance efforts with the state health department for LHDs and CBOs, preparing for community readiness assessment processes and program implementation
  • Spearheaded daily program operations, provide strategic leadership for all staff and volunteers
  • Established community and stakeholder relationships to meet programmatic objectives
Salt Lake County Health Department - HIV/STD Disease Investigator, Health Educator
City, STATE, 07/2015 - 07/2017
  • Spearheaded community public health project and education
  • Assisted with project objective adherence and timelines
  • Provided syringe exchange policy and procedure consultation to the state health department
  • Delivered and implemented technical support to local organizations on legal and mandatory public health policy and procedures
  • Liaised between organizations, partners, stakeholders to promote new projects and improved services and communication
Utah Aids Foundation - HIV/STI Testing and Care Coordinator
City, STATE, 07/2013 - 07/2015
  • Developed and implemented culturally competent education curricula
  • Assessed, monitored, and reported on project progression
  • Provided organizations technical support for new project implementation
  • Coordination daily operations and volunteer management
Primary Children's Hospital, Emergency Dept. - Lead Critical Care Technician
City, STATE, 07/2009 - 07/2013
  • Coordinated staff schedule and shift assignments
  • Co-facilitated of annual mandatory skills training and updates
  • Direct patient care and education

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Resume Overview

School Attended

  • Weber State University

Job Titles Held:

  • Program Manager, Technical Trainer
  • Program Director
  • HIV/STD Disease Investigator, Health Educator
  • HIV/STI Testing and Care Coordinator
  • Lead Critical Care Technician

Degrees

  • Bachelor of Science

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