Program Manager, Sr. Technical Trainer resume example

Contributed to a community partner collaboration and networking to formulate resources necessary for participants, such as small food banks and vaccinations. Forged community and stakeholder relationships to achieve program objectives. Led technical assistance/capacity-building efforts collaborating with the State Health Department for LHDs and CBOs, preparing the community for program implementation and processes. Oversaw grant management analysis and reporting from local, state, and federal project funding streams.

● Secured an additional $150K in annual contract funding due to strategic, operational improvements.

● Achieved project objectives and contracts regardless of barriers with Ryan White Early Intervention services (EIS) funding.

● Spearheaded the first state-funded mobile syringe exchange and testing program.

● Ensured thousands were vaccinated by providing a TA to local health departments targeting outreach and vaccination hesitancy.

● Delivered SME to CDC for pioneering a grassroots hepatitis A vaccine outreach project for housed individuals who inject drugs, generating thousands of vaccinated residents and contributing to lower transmission rates nationwide

Delivered technical support to local organizations concerning legal and mandatory public health policies and procedures. Formulated and instituted a syringe exchange policy and procedure consultation to the State Health Department. Supported the disease investigation project objective adherence and timelines. Organized community testing and educational events. Offered TA to a major healthcare system focused on implementing new testing services.

● Presided as a Liaison for stakeholders, CBOs, and LHD for new projects, which led to enhanced services and communication.

● Launched county-wide SME for healthcare providers testing and treating syphilis, to achieve better health outcomes.

Led daily operations and volunteer management. Cultivated and instituted culturally competent educational curricula. Delivered technical support for new project implementation. Examined and monitored all project progression for individual projects. Monitored the daily operations of test sites, including schedules, lab reporting, and follow-up. Produced monthly HIV/STI educational newsletters to ensure volunteers and staff were up to date on the latest technology and patient navigation for clients newly diagnosed with HIV.

● Instrumental in introducing a peer support program for newly diagnosed HIV positive clients and re-engage previously diagnosed HIV clients.

Expertly managed all patient care and education. Orchestrated shift assignments and staff scheduling. Delivered clinical care to Trauma 1 patients, including IV placement, phlebotomy, CRP, airway management, medical documentation following HIPAA standards, triage, prevention education, and specimen collection within a five-state radius. Collaborated with providers in assessing patient status and identifying healthcare interventions.

● Proposed an innovative Lead Technician position within the department leading onboarding standard of care responsibilities and training objectives, which was approved and then implemented.