Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile

Energetic, dedicated, high performing, ambitious Program Director for Privacy, Transparency, and Records and acting Deputy Assistant Secretary for Privacy, Transparency, and Records with expert skills in communication, strategic planning, administrative planning and execution; effectively build relationships with internal and external partners; retain high performance teams by developing and motivating skilled professionals; high visibility and oversight for the organization in developing business processes and implementing technology business solutions for organizational management and forecasting the budget for the organization.

Skill Highlights
  • Project management
  • Proficiency in Microsoft applications
  • Customer Service oriented
  • Negotiation skills
  • Flexible
  • Ability to multi-task

  • Strategic thinking
  • Development of Business solutions
  • Interpersonal Skills
  • Communication Skills
  • Team Work
  • Goal driven and oriented
Core Accomplishments


  • Assisted the Deputy Assistant Secretary for Privacy, Transparency, and Records in standing up the Office of Privacy, Transparency, and Records
  • Served as Acting Deputy Assistant Secretary for Privacy, Transparency and Records in her absence
  • Lead a business and technology team in implementation of an Enterprise-wide project. (Enterprise Content Management (ECM))
  • Instrumental in influencing Treasury bureaus to participate in utilization of ECM platform by visiting bureaus and socializing the use of the new technology tool
  • Lead a Treasury-wide budget working group to develop and implement a cost model for shared services - 2010/2011
  • Serve as a representative on an Executive Steering Committee to review new technologies, provide guidance and address concerns
  • Instrumental in leading a two time Archivist of the United States award winning team in government-wide records and information management training for the Department resulting in participation of 42 government agencies and 1,000 government employee (Records and Information Management Month) for 5 consecutive years
  • Lead a technology project from 2009-2001 with former Vice President Gore's Reinvention Team from a vision to reality, transferring the project for implementation to another bureau to take the lead after closeout of the team.

Professional Experience
Program Director - GS-301-15, 08/2009 - Current
Department Of The Treasury City, STATE,
  • Support the DASPTR in the overall management of offices and supervision of employees
  • Serve as Acting DASPTR in the absence of the DAS
  • Manage 6M budget for Office
  • Lead and manage Library Services staff
  • Strategic planner and leader for development of policy
  • Lead and implement business processes for Library Services, Disclosure Services, Technology projects; Disclosure Services, Records Management, Treasury Orders and Directives
  • Lead the PTR organization in development of strategic goals, objectives, and metrics
  • Provide technical advice and serve as the principal for all administrative activities; management of reports to Congress, essential correspondence, policy oversight, procurement
  • Assisted senior leadership in reorganization and transfer of an Information Management organization within the Office of Privacy, Transparency, and Records

Chief, Records Management Branch - GS 343-14, 2001 - Current
Department Of The Treasury City, STATE,
  • Served a dual role as the Director, Information Services Division,
  • Lead the records management team in updating outdated records schedules from 1979 and closed out all recommendations for program improvement from internal and external government audits
  • Developed and hosted training to increase awareness of records management program and or senior management and departmental offices
  • Maintained effective and close working relationships and partnerships with Departmental offices by hosting records management awareness seminars
  • Facilitated and trained 200 employees in the entire Management and Administrative Programs Office in Customer Service
  • Participated on several organizational teams, including by not limited to Strategic Management Team; Employee Development, Communication and Metrics.
  • Lead a Project Management seminar and management initiative for organizational leaders in management
  • Forecast and managed budget for Departmental records holdings of more than.5 million.
Director, Information Services Division - GS-301-14, 2002 - 08/2009
Department Of The Treasury City, STATE,
  • Directed the operations of three (3) branches; Library Services, Records Management Services and Telephone Operator Services which included 17 employees , managing over 1.5 million in recurring costs and budget allocations
  • Formulated and forecasted budget spending for Division
  • Lead a variety of special projects, studies and analysis for Library Services, Records Management, and Treasury Orders and Directives
  • Represented Departmental offices in collaborating with the Office of the Chief Information Officer (OCIO), bureaus and other government agencies on Records Management initiatives
  • Researched, developed, and benchmarked emerging technology and information to insure a well-directed, cost effective treasury-wide information knowledge network servicing the department missions and the strategic plan
  • Supervised branches to insure effective performance management, including development plans, career guidance, team building and support.
Smart Card Project Manager - GS-343-13, 1999 - 2001
Department Of The Treasury City, STATE,

  • Lead high visibility project for former Vice President Gore Reinvention team involving the implementation/promulgation of cost saving Smart Card technology throughout the Department of Treasury.
  • Identified Departmental offices Champions, stakeholders, and virtual team members for Smart Card prototypes and pilots; coalesced best practices and selected rational business case framework for Treasury-wide Smart Card implementation
  • Delivered briefs and progress reports to Treasury senior management; Asst. Secretary for Management, CFO, CIO, Treasury Bureau contacts and other management officials.
  • Created active inter-agency partnerships; Inter-agency Advisory for Smart Cards (GSA); Smart Card Managers Group (GSA); PKI Implementation Team; E-Commerce Working Group
Management Analyst - GS-343-13, 1992 - 1999
Internal Revenue Service , STATE,
  • Performed program reviews and evaluations of IRS'Records Management Program
  • Planned, organized, controlled, evaluated, developed and implemented the service-wide Flexible Workplace Program in Headquarters National Office
  • Developed training courses for the Flexiplace program and administered training to managers and employees
  • Made presentations to the Deputy Commissioner, National Directors, District Directors, management and union officials
  • Reviewed and evaluated drafts and final documents from contractors on Integrated Workplace Strategies Project costing over 3 million
  • Assisted with budget forecasting for record holdings of over 63 million.
Associate of Applied Sciences: Business Management degree, Expected in 2001
Anne Arundel Community College - Arnold, MD

University of Maryland-University College

Bachelors Degree-in process

Other significant Training:

  • Assistant Secretary for Management Leadership Training Potential Program – Completed 2004
  • IRS Executive Readiness Program (Pre-Executive Development Program) - Completed - 2007

Additional Information


  • Monetary Award for Outstanding Performance - 2012
  • Monetary Award for Outstanding Performance - 2011
  • Quality Step Increase for Outstanding Performance - 2010
  • Monetary Award for Outstanding Performance - 2009
  • Quality Step Increase for Outstanding Performance 2008

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Anne Arundel Community College

Job Titles Held:

  • Program Director - GS-301-15
  • Chief, Records Management Branch - GS 343-14
  • Director, Information Services Division - GS-301-14
  • Smart Card Project Manager - GS-343-13
  • Management Analyst - GS-343-13


  • Associate of Applied Sciences

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: