Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Executive Profile
Ambitious Doctor of Physical Therapy with solid record of managing staff, meeting budgetary expectations and expanding services to the immediate healthcare market; able to effectively align with and support key business initiatives while building and retaining high performance teams by hiring, developing / motivating skilled professionals, and implementing clinical programs. Driven professional looking to extend my professional abilities and knowledge to the Senior Clinical Program Manger role.
Skill Highlights
  • Leadership
  • Health and wellness
  • Program development
  • Compliance
  • Management and Administration
  • Financial management
  • Organization
Core Accomplishments
  • Hired and managed therapy staff members for a Continuing Care Retirement community
  • Decreased staff turnover from 27% department wide to 3% in less than one year
  • Spearheaded outpatient and workers compensation program to supplement revenue and provide expanded services to community
  • Stabilized a fiscally failing program to a financially successful program within one year of assuming managerial role
  • Mentored and coached all employees resulting in a 6% increase in productivity department wide within three months of role assumption\
  • Collaborated with community physicians and medical director of facility to provide premier services to all age groups
  • Developed and implemented strategic plans for successful inpatient and outpatient programs
  • Provided oversight to additionally contracted facilities within RehabCare serving as a mentor for training therapists as well as guiding directors in program decision making 
  • Promoted from staff therapist to Program Director within two years of employment; Selected as member of Area Director of Operations training class January 2016
Professional Experience
Program Director, 08/2013 to 07/2016
Community Solutions, Inc.Bridgeport, CT,
  • Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and ensure top quality performance
  • Establish work schedules and assign work to staff members
  • Perform personnel duties, including but not limited to : hiring staff, evaluating work performance, auditing documentation
  • Provide patient care in the long term care and outpatient setting
  • Act as a liaison between the customer and employer
  • Attend and coordinate care plans
  • Screen residents and monitor long term care needs
  • Establish and oversee outpatient program
  • Act as a liaison between managed care organizations and facility
  • Provide community outreach through Blakeford LiveWell
  • Manage revenue and program metrics by daily monitoring of Therapy Case Management Tool
  • Receive MD referrals from physicians within community providing outside referral sources for outpatient therapy
  • Maintained personal productivity above expectations showing my commitment to patient care and leadership by example. 
Staff Therapist, 11/2010 to 08/2013
Five Points HealthcareVan Wert, OH,
  • Plan, organize, and conduct physical therapy programs to help rehabilitate those impaired because of illness/ injury
  • Evaluate and treat patients in both the inpatient and outpatient setting while overseeing plans of care as conducted by PTAs
  • Evaluate patients' progress and prepare reports that detail progress
  • Complete and maintain necessary records
  • Train caregivers to provide for the needs of a patient during and after therapy
  • Recommend changes in patients' work or living environments, consistent with their needs and capabilities
  • Consult with rehabilitation team to select activity programs and coordinate physical therapy with other therapeutic activities
  • Provide training and supervision in therapy techniques and objectives for students
  • Advise on health risks in the workplace and on health-related transition to retirement.
Staff therapist, 08/2008 to 11/2010
Five Points HealthcarePonte Vedra, FL,
  • Establish plans of care after evaluation of patient in outpatient setting Evaluate patients' progress and prepare reports that detail progress.
  • Provide training and supervision in therapy techniques and objectives for students Participated in continuing education for Maitland Manual Physical therapy (COMPT) Participated in community screenings and injury clinics.
Doctor: Physical Therapy, Expected in Aug 2008
Belmont University - Nashville, TN
Physical Therapy
Bachelor of Science: Exercise Science, Expected in 2005
Lipscomb University - Nashville, TN
GPA: Graduated Summa Cum Laude
Exercise Science Graduated Summa Cum Laude
Professional Affiliations
American Physical Therapy Association, member since 2008
Auditing, Case Management, Cost reduction, Documentation, Financial management, Hiring, Leadership, Director, Orthopedics, Patient care, Evaluate patients,  Personnel, Physical Therapy, Programming, Progress, Quality, Rehabilitation, Supervision, Therapy techniques, Time Management, Treatment plans

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School Attended

  • Belmont University
  • Lipscomb University

Job Titles Held:

  • Program Director
  • Staff Therapist
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  • Doctor
  • Bachelor of Science

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