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Program Director/ Coordinator Resume Example

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PROGRAM DIRECTOR/ COORDINATOR
Summary
Experienced in the mental health profession with specialization in child and adolescent development, and driven to help others overcome personal obstacles. Excellent track record of performance working autonomously or in a team-based setting; seeking a challenging position in Counseling where career advancement is encouraged.
Highlights
  • Experienced navigation of Child Protective Services (CPS)
  • Suicide risk assessments
  • PTSD group specialist
  • Addictions specialist
  • Superior communication skills
  • Therapeutic expertise
  • Psychiatric population familiarity
  • Solution-focused counseling
  • MAP certified
  • CPI certified
  • TCI certified
  • CPR certified
Accomplishments
  • Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.
  • Solved severe child behavioral issues in positive and constructive ways.
  • Designed and implemented new program philosophy.
Experience
East Side House SettlementApril 2015 to CurrentProgram Director/ Coordinator
Bronx, NY
  • Evaluated program performance against expectations and implemented program philosophy.
  • Directed improvement plans.
  • Managed operations in accordance with budget requirements.
  • Maintained compliance with company and legal requirements.
  • Cultivated productive leadership team to drive improvements.
  • Reviewed program needs and recruited qualified staff.
  • Oversaw operations for Mill Brook Community Center.
  • Prepared recommendations for exceptional employees.
  • Maximized employee retention by creating positive work environment.
  • Educated participants and staff of life expectations and approaches.
  • Oversaw operations and maintained effectiveness of Teen Program.
Brandon Residential Treatment CenterApril 2002 to CurrentChild Youth Care Worker Teacher's Assistant, and Behavioral Specialist
Natick, MA
  • Provided safety, care and welfare for clients to work on their treatment goals.
  • Implemented a daily routine schedule for clients to experience a structured environment.
  • Assisted clients in a corrective learning environment and aided the Education department with acting out students.
  • Charted and recorded information in client files.
  • Tracked client movement on and off the campus by documenting times and destinations of clients.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Documented all patient information including service plans, treatment reports and progress notes.
Metrowest Medical Center Leonard Morse HospitalDecember 2007 to April 2013Mental Health Counselor
Natick, MA
  • Conducted various meetings to assist adolescents with their depression or behavioral issues; such as, coping mechanisms and avenues to seek assistance when placed in an uncomfortable situation.
  • Charted and recorded information in client files.
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Guided clients in understanding illnesses and treatment plans.
John Glenn Middle SchoolAugust 2011 to July 2012Teacher's Assistant
Bedford, MA
  • Assisted with transition from outplacement to public school settings.
  • Provided educational support, as well as, therapeutic support for disabilities, and/or emotional support with difficulties in class.
  • Aided teacher with assignments, and with implementing classroom etiquette and expectations of all students.
Walker Home and SchoolMarch 2004 to September 2004Child Care Worker
Needham, MA
  • Worked with young children, ages 3-12.).
  • Provided guidance for children who were taken from their home due to behavioral issues or abuse.
  • Provided clients with daily activity, physical and mental support.
  • Other responsibilities included providing care for the clients as well as maintain their welfare.
Framingham Park and RecJune 1997 to September 2011Youth Counselor
Framingham, MA
  • Supervised and instructed young teens in the fundamentals of basketball at local gyms and outdoor courts.
  • Provided academic assistance for teens that struggled with school and or have personal issues at their home.
Education
Southern New Hampshire2016Master of Science: PsychologyManchester, NH
  • Concentration in Child and Adolescent Development 
  • Coursework in Child Development
  • Coursework in Child Abuse Prevention
  • Graduated with honors 
University of MassachusettsJuly 2011Lowell, MA.
  • Bachelors in Criminal Justice
  • Minor in Sociology
  • Coursework in Psychology, Social Work and Counseling
  • Law and Ethics for Psychologists course
  • Member of the Men's Basketball team
  • Lowell Sun published article of accomplishments
Quinsigamond Community CollegeMay 2008Criminal JusticeWorcester, MA.GPA: Member of the Honors Society Recipient of Massachusetts Community Colleges: All Massachusetts Academic Team Award Recipient of Men's Outstanding Student Athlete Recipient of USA Today Academic Award
  • Criminal Justice
  • Member of the Honors Society
  • Recipient of Massachusetts Community Colleges: All Massachusetts Academic Team Award
  • Recipient of Men's Outstanding Student Athlete
  • Recipient of USA Today Academic Award
  • Member of Men's Basketball Team
  • Coursework in Psychology, Social Work and Counseling
  • Boston Globe Published article of accomplishments
Ashland High SchoolJune 2001High School DiplomaAshland, MA.
Skills
  • Program Budgeting
  • Management
  • Building Professional Relationships
  • Staff Training
  • Therapeutic Deescalation 
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Resume Overview

Companies Worked For:

  • East Side House Settlement
  • Brandon Residential Treatment Center
  • Metrowest Medical Center Leonard Morse Hospital
  • John Glenn Middle School
  • Walker Home and School
  • Framingham Park and Rec

School Attended

  • Southern New Hampshire
  • University of Massachusetts
  • Quinsigamond Community College
  • Ashland High School

Job Titles Held:

  • Program Director/ Coordinator
  • Child Youth Care Worker Teacher's Assistant, and Behavioral Specialist
  • Mental Health Counselor
  • Teacher's Assistant
  • Child Care Worker
  • Youth Counselor

Degrees

  • Master of Science : Psychology

    Criminal Justice
    High School Diploma

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