program director resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Experienced Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives.
Well-versed in running programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making.
Accomplishments
PATH, International Certified Therapeutic Riding Instructor
PATH, International Equine Specialist in Mental Health and Learning
PATH, International Mentor
Certified Riding Instructor
Registered Nurse
Registered Nurse, Board Certified in Psychiatric/Mental Health Nursing
Skills
Understanding of human resources
Strategic leadership
Customer service experience
Effective leader
Budgeting
Scheduling
Staff Management
Program Leadership
Partnership Development
Budget Coordination
Stakeholder Relations
Group and individual instruction
Work History
Program Director, 07/2010 to Current Kindred Healthcare – Wayne, NJ,
Developed therapeutic riding program from ground up, laying out framework and defining roles.
Provided ongoing direction and leadership for program operations.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Identified risks and developed mitigation plans.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Maintained and updated project related documents.
Pitched and built new programming strategies
Oversaw staff schedules and assignments to handle programming demands.
Developed proposals and operational plans within assigned area.
Developed and recommended policies and procedures for evaluating programs.
Monitored programming schedules, conformance to guidelines and quality.
Maintained compliance with all PATH, International standards
Supervised and mentored all PATH, Int. certified instructors, Volunteer Coordinator, Barn Manager and barn staff, Program Assistant.
Certified Therapeutic Riding Instructor, 03/1997 to Current Piedmont Healthcare – Commerce, GA,
Maintained all credentialing compliances and continuing education through PATH, International requirements.
Taught proper communication and riding commands for optimal control and safety around horses.
Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
Created individualized lesson plans in collaboration with physicians, families and recommended specialist referrals.
Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
Conducted participants evaluations to identify mental, emotional, social and physical aptitudes, assess abilities and identify conditions suitable for recreational interventions.
Organized recreation and therapeutic programs congruent with participants' therapy goals, abilities and personal interests.
Worked closely with caregivers and relatives of patients to explain lesson plans, objectives and expected outcomes.
Observed, analyzed and recorded participants progress during treatment sessions, modifying lesson plans.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Registered Nurse, 1/10/00 to 7/7/10 Chesapeake Regional Hospital – City, STATE,
Charge Nurse as well as clinical nurse supervising nursing units as well as supportive staff including Nursing Assistants, Therapists and Social Workers.
Unit Mentor for nursing staff.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Provided direct patient care, stabilized patients and determined next course of action.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Board Certified Psychiatric/Mental Health Registered Nurse, 11/2005 to 07/2010 Chesapeake Regional Hospital – City, STATE,
Charge Nurse and staff nurse at both in-patient psychiatric as well as a partial hospitalization Program.
Maintained certification/credentials in compliance with state regulations as well as The American Nurses Credentialing Center.
Assessed patients' physical and mental status by analyzing complaints and symptoms.
Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
Determined patient risk by utilizing subjective and objective data obtained through patient interaction.
Evaluated, ordered and interpreted psychological evaluations and basic lab tests to assess and identify patients' conditions.
Performed frequent ongoing assessments of patients' status to address changes.
Created and implemented group therapies and programs to help patients improve or regain coping abilities.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Evaluated patient histories, complaints and current symptoms.
Educated family members and caregivers on patient care instructions.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Investigated and resolved issues affecting hospital operations and patient care.
Applied nursing expertise to meet needs of psychiatric patients in challenging psychiatric environment.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Monitored patient reactions after administering medications and IV therapies.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Recorded details regarding therapies to keep patient charts updated.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Strengthened training and nursing knowledge by taking part in continuing education programs and mental health/psychiatric workshops.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Advocated for and strived to protect health, safety and rights of patient.
Implemented care plans for patient treatment after assessing physician medical regimens.
Education
Associate of Science: Horsemanship/General Studies, Expected in to Southern Seminary College - Buena Vista, Virginia, GPA:
Associate of Applied Science: Nursing, Expected in to Butler County Community College - Butler, PA GPA:
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Resume Overview
School Attended
Southern Seminary College
Butler County Community College
Job Titles Held:
Program Director
Certified Therapeutic Riding Instructor
Registered Nurse
Board Certified Psychiatric/Mental Health Registered Nurse