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Program Director Resume Example

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PROGRAM DIRECTOR
Summary
To pursue my career opportunities with an organization that will utilize my management, supervision and administrative skills to promote mutual growth and help to surpass company goals.
Highlights
Top Secret Security Clearance, Fort Meade, MD. (expired 06/2013) Competency with computer software including but not limited to: Microsoft O/S, Microsoft Office (Excel/Power Point/Word)
Experience
Program Director 03/2017 to Current Bello Machre Glen Burnie, Maryland
  • Support Services Program Directors (PD) provide management and support to a caseload of support service individuals, providing care and support to adults with developmental disabilities.
  • Directly supervises Family Support Assistants, Support Service Managers, Community Living Specialists assigned to the caseload.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Service Coordinator 01/2011 to 01/2014 Service Coordination, Inc Glen Burnie, Maryland
  • Service Coordinators provide case management to adults with developmental disabilities.
  • Provided the appropriate community resources to families and adults with developmental disabilities.
  • Educated families on various licensed adult service providers.
  • Connected families to the Developmental Disability Administration to ensure their needs were met efficiently.
  • Managed and scheduled individual plan meetings to assist in determining measurable, realistic goals for each person receiving adult services.
  • Conducted quarterly house visits and developed individualized reports that were generated to the Disability Administration.
Capture/Quality Specialist 02/2005 to 02/2011 Merito, Inc Fort Meade, Maryland
  • Served on an image capturing team that specialized in capturing text from archived material of historical importance.
  • Text and images were captured and organized via light imaging (scanning).
  • Documents were then electronically cataloged and archived.
  • Quality, Content and Organization were key variables in completing these tasks.
  • There was also a need for understanding Government policies and guidelines that affect the document capture operation.
Education
Bachelor of Science Degree: Family Studies/Services to Children 2011 Towson University Towson, MD Family Studies/Services to Children
Associates Degree: General Education 2008 Anne Arundel Community College Arnold, MD General Education
Interests
Member of the Transition team. Provides community resources to families with developmental disabilities. Promotes educational services and disability awareness to the community.
Skills
billing, case management, interpersonal skills, Content, developmental disabilities, developmental disabilities, directing, training employees, fast, Government, hiring, image, imaging, meetings, Excel, Microsoft Office, Power Point, Word, policies, Quality, receiving, scanning, Security Clearance, supervisory
Additional Information
  • ACTIVITIES Member of the Transition team. Provides community resources to families with developmental disabilities. Promotes educational services and disability awareness to the community.
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Resume Overview

Companies Worked For:

  • Bello Machre
  • Service Coordination, Inc
  • Merito, Inc

School Attended

  • Towson University
  • Anne Arundel Community College

Job Titles Held:

  • Program Director
  • Service Coordinator
  • Capture/Quality Specialist

Degrees

  • Bachelor of Science Degree : Family Studies/Services to Children 2011
    Associates Degree : General Education 2008

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