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Program Director Resume Example

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PROGRAM DIRECTOR
Summary

Innovative employee bringing 20 years of success in directing new product launches, managing various contracts, supporting executive management and leadership, instituting cost and schedule controls and establishing best practices. Thrives in fast paced, dynamic cultures. Experienced supporting large and complex environments while maintaining high team morale and energy.

Highlights
  • Microsoft Office proficiency
  • Excellent communication skills
  • Organized/StrongTime management
  • Flexible
  • Customer service-oriented
  • Travel administration
  • Global and strategic sourcing
  • Budgeting and forecasting
  • Risk management
  • Employee training and development
  • Meticulous attention to detail
  • Strong problem solver
  • Works well under pressure
  • Human resource laws knowledge
  • Social media knowledge
  • Executive presentation development
  • Cross organization representation and program management
  • Customer relations specialist
  • Resourceful
Experience
Program DirectorDec 2013 to Current
SDS -Youth Non-Profit Program － Aurora, IN
  • Define company vision, strategies and tactics
  • Identify customer needs through market research and analysis
  • Plan and organize corporate media and other special events
  • Manage editorial content, design and distribution of external company newsletter
  • Generate operating capital for agency by planning and coordinating fundraisers, writing grant proposals and securing volunteer investments
  • Cultivate positive relationships with community through public relations campaigns
  • Estimate project costs and monitored budgets and business plans each year
  • Establish and maintain cooperative relationships with representatives of community, consumer, employee and public interest groups
Executive Administrative Lead, Program ManagerMay 2009 to Apr 2014
Nielsen － Tampa, Florida
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives
  • Arranged executive international travel, visas, agendas, necessary contacts and country information. Accompanied on trips as needed
  • Scheduled and managed executive leader and key stakeholder meetings
  • Managed team of 12 administrative assistants and 4 interns
  • Collaborated with senior executives and finance department on special and international projects and events
  • Investigated issues and problems and drafted responses to urgent requests
Chief of Staff, Sr. Program ManagerNov 1996 to May 2009
Citi － Cincinnati, OH
  • Drafted action plans and led meetings with department executives to review project status and proposed changes
  • Executed proof of concept implementations to validate product feasibility
  • Delivered status reports to stakeholders for budgeting and planning purposes
  • Supervised 7 administrative and support staff
  • Collaborated with cross-functional teams to draft project schedules and plans.Monitored team progress and enforced deadlines
  • Served as single point of contact for project scheduling and changes
  • Developed slide shows and other forms of media to present project progress to executive team
Education
Associate of Arts, Vet TechUniversity of Cincinnati － Cincinnati, OH, USA
Certifications

ITIL - 2008

CMM - 2006

Six Sigma - 2003

PMP - 2003

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Resume Overview

Companies Worked For:

  • SDS -Youth Non-Profit Program
  • Nielsen
  • Citi

School Attended

  • University of Cincinnati

Job Titles Held:

  • Program Director
  • Executive Administrative Lead, Program Manager
  • Chief of Staff, Sr. Program Manager

Degrees

  • Associate of Arts , Vet Tech

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Healogics

Bronx, New York