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Program Director Resume Example

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PROGRAM DIRECTOR
Professional Summary

Highly accomplished professional with diverse experience. Desires a challenging role as a Talent and Recruitment Manager.Outstanding recruitment and training skills as well as team leadership and project management. Exceptionally organized and disciplined with well-developed interpersonal skills and ability to motivate and direct others in a supportive, cooperative team environment. Ability to multi-task, efficient and detailed oriented. Excellent problem solving and analytical skills.


Core Qualifications
  • Microsoft Office
  • Computer proficient
  • Reports generation and analysis
  • Training and development

  • Results-oriented
  • Quick learner
  • Excel in account management, client relations and project management
  • Client-focused
Experience
Program Director08/2014 to 05/2015StudyPointLos Angeles, CA
  • Managed, supported, trained and evaluated over 100 tutors working in three major metropolitan markets.
  • Served as liaison between StudyPoint tutors and families, troubleshooting and managing customer issues.
  • Provided educational consulting to families to ensure successful enrollment of students in four-year institutions.
  • Learned and implemented a consultative sales approach to retain families and grow the business.
Los Angeles Programs Manager06/2012 to 08/2014CollegeSpring Los Angeles, CA
  • Recruited, trained, and managed a staff of 15-30 individuals at each site, including teachers, undergraduate mentors, and program coordinators
  • Managed the implementation of the academic and summer program, overseeing a portfolio of 12 program sites that each served 100-200 students annually
  • Led students to improve SAT scores by an average of 188 points
  • Used data management system to guide professional development and ensure program quality
  • Initiated and managed new partnerships to identify and recruit talented professional educators to deliver CollegeSpring's curriculum
Academic Mentor09/2011 to 06/2012University of MichiganAnn Arbor, MI
  • Worked one-to-one with student athletes to encourage student growth and development within the context of providing academic support, time management, and overall organization both inside and outside the classroom.
  • Assisted the student-athlete in recognizing and reconciling disparate information in lectures and course readings and scaffolding information to lead to new learning.
  • Supported the student-athlete holistically with development of personal and cognitive skills across the spectrum.
School Partnership Specialist04/2010 to 06/2011Communities In Schools of ChicagoChicago, IL
  • Developed and implemented strategies for creating partnerships between schools, neighborhood organizations and social service agencies, including identifying and recruiting potential service providers.
  • Connected art, enrichment, health and prevention services to more than 50% of students in 25 Chicago public schools.
  • Trained and provided assistance to school faculty in 25 Chicago public schools related to needs assessments, community partnership coordination and program evaluation.
Events Planner12/2009 to 06/2012Simply Dream Weddings and EventsAnn Arbor, MI
  • Responsible for all aspects of event management including, site selection, contract negotiation, proposal planning, transportation arrangements, and hotel attrition/cancellation negotiations.
  • Coordinated small and large scale events, including weddings, corporate holiday parties, and charity balls.
  • Managed event budgets ranging from $5,000- $75,000, while saving clients an average of 35% on travel and expenses.
  • Established and maintained relationships with vendors, hotels and travel agents to ensure all client requirements are fulfilled.
Resource Specialist Teacher / Case Manager08/2007 to 11/2009Los Angeles Unified School DistrictLos Angeles, CA
  • Managed and wrote results and data-driven Individualized Education Plans and Behavior Support Plans for entire caseload of 35.
  • Led 90% of students to achieve passing grades in all subjects.
  • Piloted Balanced Literacy reading program for 40 intervention students.
  • Developed and supervised mentoring program for adolescent girls.
Education
Master of Arts: Special EducationMay 2009Loyola Marymount UniversityLos Angeles, CA

Special Education

Bachelor of Arts: PsychologyMay 2007Grambling State UniversityGrambling, LAPsychology
Professional Affiliations

Teach For America Collective Member (2013-Present)

Washtenaw Co Democratic Black Caucus Member (2010-2012)

Teach For America Corp Member (2007-2009)

Delta Sigma Theta, Sorority, Inc Member (2005-Present)


Skills

data management, consulting, client relations, training, recruiting, event management, program evaluation, project management, data analysis, troubleshooting, program quality 





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Resume Overview

Companies Worked For:

  • StudyPoint
  • CollegeSpring
  • University of Michigan
  • Communities In Schools of Chicago
  • Simply Dream Weddings and Events
  • Los Angeles Unified School District

School Attended

  • Loyola Marymount University
  • Grambling State University

Job Titles Held:

  • Program Director
  • Los Angeles Programs Manager
  • Academic Mentor
  • School Partnership Specialist
  • Events Planner
  • Resource Specialist Teacher / Case Manager

Degrees

  • Master of Arts : Special Education May 2009
    Bachelor of Arts : Psychology May 2007

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