Energetic, detailed oriented IT Professional with an interest in database administration and network security. Extensive experience with the United States Army as well as the private sector. Goal oriented analyst with technical writing and presentation skills. Strong focus on database maintenance while targeting areas of improvement. Core competencies lend strength to: Quality Assurance Data Mining Customer Support/Service Help Desk Support Troubleshooting Report Generation
Program Analyst January 2011 to CurrentUNITED STATES COAST GUARD － WASHINGTON, DC
Human Systems Integration for Acquisition Division
Direct representative of the Technical Authority for Human Systems Integration for Acquisition Division (CG-1B3).
Contributor to develop Division operational plan including performance goals and objectives to reach the strategic goals; and established measures of effectiveness.
Analyze contract data deliverables and comments including drawings, reports, calculations and manuals to determine the acceptance of the data and or deliverables.
Represent Manpower personnel (CG-1B3) in regard to the implementation of policy, procedures and provide guidance for the implementation of the Department of Homeland Security (DHS) Acquisition Management and Review Process.
Oversee software licenses to ensure compliance and maintain the database for CG-1B3 hardware and software assets.
Utilize configuration management plan to identify inefficiencies and problem solving identification and resolution.
Work directly with the Information Technology Infrastructure Configuration Control Board (IT CCB) and the Telecommunication and Information Systems Command (TISCOM) for the approval and the fulfillment of installation of approved software's that are requested for installation.
Design and create Microsoft Excel spreadsheets to implement task data analysis models to provide an attractive and functional user interface for the CG-1B3 users. Collaborate directly with senior Headquarters-level representatives to determine the requirements and specifications for a real-time data storage, retrieval and analysis applications.
Represent the Coast Guard at top-level interagency planning groups to identify and make formal decision regarding acceptable preparedness program measures and activities in support of National Level preparedness policy.
Advise senior leadership on administrative matters relating to the accomplishment, coordination, integration, and synchronization of a variety of substantive staff actions, events, and other related assignments.
Develop and administer best practice training for Human Systems Integration technical teams.
Supervise EVM employees by providing leadership and mentorship; also assist with developing goals and measures.
Assess performance and suggest professional development for EVM staff.
Program Analyst ----Human Resources Command January 2007 to January 2010DEPARTMENT OF THE ARMY － ALEXANDRIA, VA
Conducted extensive data operations with the SIPRNET and Defense Casualty Information Processing System (DCIPS) database at Casualty Mortuary Operation Affairs Center (CMAOC) related to data sets of incident reports. FY 2008 results 92% increased in accuracy of incident reports from Afghanistan and Iraq.
Provided over-the-phone technical assistance to over 40 duty station stations world wide to include Warrior Transition Units (WTU) and Rear-detachment Units. Efforts led directly to an increase notification time to Soldier's family.
Maintained data and password security encryptions and ensured the integrity of all equipment.
Evaluated relative efficacy of the incident program for various disaster areas and made actionable recommendations incorporating prospective improvement strategies.
Oversaw timely uploading and quality assurance of all new casualty case files within the DCIPS database, notification of next of kin, and compliance with Army Regulation 600-8-1.
Program Analyst----Human Capital Division January 2004 to January 2007U.S. DEPARTMENT OF HOMELAND SECURITY － WASHINGTON, DC
WASHINGTON, DC 2004 - 2007 Program Analyst----Human Capital Division
Provide information, technical assistance, and training to supervisors, managers, and employees on topics such as employee supervision, hiring, grievance procedures, and staff development.
Gathered and assessed the needs of clients to create custom solutions to resolve issues (e.g., system slowdowns, virus outbreaks and process bottlenecks); and developed functional specification for IT group resulting elevated efficiency to support the client.
Develop and maintain functional competencies in common systems and applications in order to act as primary or assistant instructor on Mission command or Intelligence system and application curricula as required.
Serve as the primary contact within the DHS for other federal, state, tribal an local departments and agencies on matters relating to national preparedness planning, organizing, equipping, training, and exercise assessment activities.
Maintained record of daily data communication transactions, problems and remedial actions taken resulting in consistency when clients are being assisted.
Consulted on coordinating project migration schedules, creating problem resolutions documentation, agency wide the advisory communications, as well as, other project management tasks.
Develop and maintain effective working relationships and information networks with federal, state, tribal and local entities to facilitate their participation in the development and understanding of national preparedness policy and program activities requirements.
Bachelor of Science : Information Systems, Homeland Security and Info Systems, 2012Strayer UniversityBachelor of Science in Information Systems Concentration in Homeland Security and Info Systems, Strayer University. Graduation: 2012
ArmyExtensive experience with the United States Army as well as the private sector. Goal oriented analyst with technical writing and presentation skills. Strong focus on database maintenance while targeting areas of improvement. Core competencies lend strength to: Quality Assurance Data Mining Customer Support/Service Help Desk Support Troubleshooting Report Generation
Security, Database, Training, Technical Assistance, Change Management, Configuration Management, Data Analysis, Evm, Excel, Fulfillment, Integration, Integrator, Marketing Analysis, Microsoft Excel, Problem Solving, Real-time, Systems Integration, Technology Infrastructure, Telecommunication, User Interface, Human Resources, Increase, Operations, Quality Assurance, Clients, Documentation, Instructor, Project Management, Solutions, Computer Programming, Customer Support, Data Mining, Database Administration, Database Management, Disability, Energetic, Help Desk, Help Desk Support, Internet Security, Maintenance, Network Security, Presentation Skills, Relational Database, Self Motivated, Unix