professional service veterinarian iii resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
To utilize experience in veterinary clinical medicine, leadership, and training to execute diagnostic sales, coaching, and training/development of people. Successful Professional Service Veterinarian with over 14 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Handled difficult situations through resourcefulness and adaptability with the current environment to provide leadership.
I have several years of experience in pharmaceutical sales as a Professional Services Veterinarian working closely with the field sales team. I also have experience working with the marketing team, training team, and medical affairs for developing and providing training. Coaching sales representatives and providing communication training to customers. Experience leading teams by creating a DE& I global community. Also serving as President-Elect of WVLDI and previously been an AVMA speaker at the international AVMA conference.
Skills
Medical support
Report preparation
Complaint resolution
Sales expertise
Training and Development of People
Strategic sales knowledge
Knowledgeable in Sales Force, Power Point, Microsoft word, Microsoft Excel, Microsoft teams, and Microsoft Outlook
Work History
04/2015 to CurrentProfessional Service Veterinarian IIITampa's Lowry Park Zoo | Tampa, FL,
Previously covering Connecticut, NYC, Long Island, Westchester County, Hudson Valley NY, Delaware, and parts of Maryland
Currently covering Philadelphia Region which comprises of New Jersey, Philadelphia, and Western PA.
In 2021 was the only Professional Services Veterinarian III in North America. Presently one of three Professional Service Veterinarian III in North America
Provide personalized on-site medical consultations and education
Drive business for sales professional by providing medical support
Closed 3 year contract on Philadelphia Region's largest account and one of the East region's largest account when sales team could not. This account brings in 64,000-65,000 a month for IDEXX.
Acted as an in person medical consultant with practice owner veterinarians, associates, and practice managers on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
Conduct seminars and continuing education sessions on IDEXX products, such as renal disease and SDMA, fecal antigen, thyroid testing, and vector borne disease testing to students, faculty and key decision makers at the University of PA and new NJ Veterinary School of Medicine at Rowan
Partner with Philadelphia Sales Region and IDEXX product managers, marketing, and medical affairs providing medical support of IDEXX products, technical medical training to sales teams and sales analyst, and development of training materials for internal and external stake holder.
Proactively support the IDEXX products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of internal and external audiences. Assisted and wrote technical medical documents and provided input and oversight on marketing and field selling materials.
Provided support to IDEXX Training Department, helping to create written materials, presentations, and conducting training sessions.
Handled customer questions around discrepant results and patient cases and providing technical medical advice.
Started an Employee Resource Group Community at IDEXX celebrating Diversity, Equity, and Inclusion called SHADES of IDEXX. Led this community from 12 people to several hundred and now a global community. We are now a resource for IDEXX to help with policy changes surrounding a more equitable and inclusive nature.
Help develop and execute SHADES of IDEXX professional development workshops for competency, individual development plans, and mentoring to provide equity for all IDEXX employees.
01/2006 to 01/2015Senior Professional Service VeterinarianZoetis | City, STATE,
Covered North Jersey, 5 boroughs of NYC, and CT.
Support the sales team by providing medical knowledge in Veterinary hospitals, both general practice and specialty accounts
Give presentations to local and national audiences.
Conduct dry and wet labs in veterinary hospitals for dentistry and pain management
Train my sales team and align across Zoetis by training other area field sales team on all Zoetis products including teaching about the studies as Zoetis training facility, training new sales reps and newly hired professional service veterinarians
Work closely with Rimadyl/PAS HQ Vet Ops Manger and the Rimadyl/PAS Marketing Directors, on Rimadyl/PAS initiatives
Work with the marketing and legal team to help review all Rimadyl materials before being distributed
Assigned as the leader of the Veterinarian Operations Training Team in which I was responsible to get all pertinent materials out to all newly hired technical service veterinarians and veterinarian specialist, assist L & D with the training schedule of Vet Ops trainers, and assist L &D with the on boarding schedule of all new Vet Ops hires
I also made and updated the teaching schedule for the Vet Ops facilitators
Selected as an expert panel member for the Rimadyl University Session during the 2013 National Sales meeting
Selected by my manager to represent the East region for the 2012 Women in Leadership Summit held in Madison, NJ
Selected along with six other colleagues to be on a Proheart 6 Vet Ops strategy. The members of this team strategized to help re-launch Proheart 6
Successfully helped train my sales team members who have consistently performed through my tenure there. Most got promotions and consistently placed in top 5. the last six years
Led sales team to exceed quarterly sales goals through medical support
01/2000 to 01/2006Associate VeterinarianCollingswood Veterinary Hosp | City, STATE,
Worked as a small animal veterinarian with a special, interest in dentistry
Developed a radiology seminar worksheet to be used when attending our monthly radiology consultation directed by Dr. Evans, a radiologist from University of Pennsylvania
Experience with Idexx blood machines, EKG’s, and radiographs
Guest speaker at high schools talking to students interested in the medical field and specifically veterinary medicine.
Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
Performed surgical procedures for orthopedic injuries and defects and planned post-surgical rehabilitative therapy.
Practiced veterinary medicine with emphasis on preventive care, chronic disease management, and emergency medicine in small animals.
Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances. Oversaw inventory management
Helped improve animal wellbeing by advising owners on better care strategies and treatment options.
Education
Expected in 2000 to to Doctor of Veterinary Medicine | Tuskegee University School of Veterinary Medicine, Tuskegee, ALGPA:
Member of Omega Tau Sigma
Member of SAVMA
Dean's List 1998-2000
Expected in 05/1995 to to Bachelor of Science Degree | BiologyTougaloo College, Tougaloo, MS, GPA:
Dean's List 1991-1995
Professional development - Presenter at the National Organization of Black Chemist & Chemical Engineers Conf. (NOBCChe) (1995)
Summer externship at Colorado University and University of MD College Park
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