professional painter resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking customer service rep accustomed to fast-paced call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in call center standards and best practices.
Skills
Call center operations
Proficiency in most software
Call controlling
Customer communications
System documentation
Inbound phone call management
POS systems
ID verification
Cash register operation
Cash counting machine operations
Payment processing
Merchandise restocking
Ordering and stocking
Cash drawer balancing
Cash management
Credit and cash transactions
Customer assistance
Experience
05/2020 to CurrentProfessional PainterKimpton Hotels | Baltimore, MD,
Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
Used plaster, putty and wood filler to fill cracks, holes and gaps in joints prior to painting to promote paint durability.
Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
Received work orders from supervisors and clients to determine scope of work, materials needed and other job requirements.
Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
Cleaned and protected interior and exterior surfaces with oils and mildew remover.
Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
Executed advanced finishing techniques including sponging, ragging, layering and faux finishing to achieve customized appearance of finished surfaces.
Sprayed and brushed custom artwork on interior and exterior walls and ceilings using stencils or by following sketches.
Waterproofed surfaces using felt paper, asphalt paper, tar, caulk and other components.
Used power and hand tools safely and effectively.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Cleaned and smoothed all surfaces prior to painting.
Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
2019 to 09/2021MachanicOriental Trading Company | Charlotte, NC,
Performed repairs, including removing, cleaning and replacing parts and systems.
Conducted routine preventive maintenance checks and services on company vehicles.
Examined vehicles to determine extent of damage or malfunctions.
Inspected, serviced, repaired, replaced, adjusted and tested vehicle systems, subsystems and components.
Maintained power assisted brake systems, wheeled vehicle suspension systems, wheel and hub assemblies and wheeled vehicle hydraulic steering systems.
Repaired electrical wiring of vehicle systems, including harness, starting and charging systems.
Performed [Type] services and preventive maintenance checks on all assigned vehicles.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Conducted test drives before and after repair services.
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Removed old oil, replace filters and added correct amount of new [Type] oil.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Troubleshot faults and devised successful solutions for [Type] issues.
10/2013 to 11/2015Call Center Customer Service RepresentativeJysk | Richmond, VA,
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Documented conversations with customers to track requests, problems and solutions.
Maintained strong call control and quickly worked through scripts to address problems.
Reviewed customer account information to determine current issues and potential solutions.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
Strengthened team performance and productivity by training and inspiring team members.
Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Assisted [Number]+ callers per week in fast-paced environment.
Resolved inquiries to consistently meet performance benchmarks.
Shared detailed information regarding options to help customers make decisions.
Consulted with customers regarding needs and addressed concerns.
Handled escalated customer service concerns to preserve revenue streams from key customers.
2018 to 2019CashierLife Storage | Franklin, WI,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Verified customer identification for alcohol or tobacco purchases.
Received payments for products and issued receipts.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Resolved customer complaints and escalated worsening concerns for remediation.
2017 to 2019Store ManagerLiquor 2 | City, STATE,
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education and Training
Expected in 06/2013 to to GED | Rogue Community College, Grants Pass, ORGPA:
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