I am motivated with many years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Reliable in offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. I have been a Communicative server, dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering years experience providing service to guests. Detailed organizer of service operations with versatility in stressful circumstances. And lastly I'm experienced in being an Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Also keeping up with other families schedules, expectations ands wishes. I am very friendly and outgoing and strive to keep costumers coming back.
- Infant, toddler and preschool curricula
- Meal planning and preparation
- Active listener
- Cheerful and energetic
- Product upselling
- Time management
- Professional and mature
- Friendly and personable
- Schedule creation and maintenance
- Approachable
- Activity Planning
- Kind customer engagement
- Customer assistance
- Staff motivator
- Enthusiastic and friendly
City, STATE, 12/2016 - Current
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Safely transported children to and from school, medical appointments and extra-curricular activities.
- Encouraged children to be understanding of and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Identified warning signs of emotional and developmental problems in children.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Coordinated different types of activities to enhance physical and intellectual development.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Offered positive and nurturing environments to support child social and emotional growth.
City, STATE, 05/2019 - 05/2020
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Supported efficient and timely replenishment of sales floor merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided excellent customer service to cultivate loyalty and satisfaction.
City, STATE, 12/2015 - 12/2016
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Handled equipment, chemicals and materials properly and with caution.
- Categorized laundry received by clients based upon type and standard of fabric.
City, STATE, 05/2010 - 01/2016
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Greeted and maintained relationships with regular customers.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Handled customer complaints professionJessica, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
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Resume Overview
School Attended
- Ralston Valley Senior High School
Job Titles Held:
- Professional Nanny
- Casier/Retail Sales Associate
- Cleaning Professional
- Server Shift Leader/Server Trainer
Degrees
- High School Diploma
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