product owner resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Experienced product management professional well-versed in Agile and Scrum methodologies and principles of product development. Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of Mortgage products. Ready to offer 11 years of experience and take on a dynamic new position.
Skills
SAFe Agile framework
Stakeholder relationship management
Scrum and Kanban methodology
Product Management
Design process
Mockups and prototypes
Risk Assessments
Technical expertise
Conflict resolution
JIRA and Confluence
Proficient in use of Product Board and other product management tools that help Product Managers work effectively
Teamwork
Education
Sardar Claire UniversityIndia, Expected in 05/2007 ā āBachelor of Science:Bioinformatics - GPA:
University of BridgeportBridgeport, CTExpected in 12/2009 ā āMBA:Finance - GPA:
University of BridgeportBridgeport, CTExpected in 05/XXX1 ā āMaster of Science:Information Technology Management - GPA:
Koch Industries, Inc. - Product Owner Green Bay, WI, 02/2021 - Current
Defined road map and prioritizing backlog of work to meet vision in timely manner to meet market and customer demands
Worked directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories
Focused on building critical features up front in order to identify constraints and technical challenges.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Suggested enhancements to product design that would improve user experience.
Brainstormed with peers and other members of design team to determine enhancements and product features.
Traveled to Mortgage lender to evaluate application day to day use to come up with better and enhance application
Contacted proper stakeholders to share changes to project scope and timelines.
Worked with Third Party Servicer Provides (TSPs) customers to understand needs and provide excellent service.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Supported Agile Software Development adoption, process, and working in conjunction with end users / stakeholders and technical delivery team
Worked closely with counterparts in Product Management to align on vision, program backlog, and roadmap
Charter Spectrum - Lead Business Analyst Raleigh, NC, 05/XXX4 - 02/XXX5
Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Analyzed and assessed functional and organizational activities.
Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Morgan Stanley - Business Analyst Jacksonville, FL, 05/XXX2 - 05/XXX4
Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Conducted interviews with key business users to collect information on business processes and user requirements.
Mapped current business and operational processes and recommended areas for improvement.
Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Applied mathematical skills and understanding of engineering principles to design new products, tools and systems.
Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
Identified and tracked defects and supported developers in resolving problems by completing additional tests.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Morgan Stanley - Business Analyst Kansas City, MO, 05/XXX1 - 04/XXX2
Designed Excel spreadsheet to estimate costs of future custom projects for clients.
Used both qualitative and quantitative analysis techniques frequently.
Analyzed market, technology and industry to keep current on trends.
Worked with IT team members on systems automation and advancement initiatives.
Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
Gathered and documented requirements for projects.
Prepared business overview reports for clients.
Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
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