product owner resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Profile
A dynamic and innovative Product Owner with 12 years of IT industry experience with strong Product management abilities to understand the product vision from the customer perspective and to evaluate the feasibility and constraints of potential alternative solutions in collaboration with Technology and other teams
  • Strong business focus
  • End‐to‐end ownership
  • Detail-oriented
  • Facilitator
  • Strong communication skills 
  • Collaboration
  • Project Management
  • Strategic planning
  • Implementing new business systems
  • Identifying risks
  • Agile development methodologies
  • Managing multiple priorities 
  • Strong technical knowledge
  • Strong analytical skills and ability to draw insights from data
  • Business Requirements Document (BRD)
  • Narrative use cases
  • Market Research and Analysis
  • Requirements elicitation using interviews, surveys, focus groups and observation
  • Documentation
  • Data Analysis
  • Usability studies
  • User Acceptance Testing of Software 
  • Visualize UI mock-ups
Relevant Experience


  • Sun Certified Java Professional (SCJP)
  • Technical and Management e-learning certifications through Skill port


Training & Achievements

  • Day-Away idea presentation certificate from client
  • Completed internal trainings in Wipro Technologies and IBS Software Services
  • Completion of Software professional certificate from Turbo plus Technologies, Kerala
  • Goethe-Zentrum certification in German language
Product Owner, 10/2014 to 06/2016
Verizon CommunicationsHarrisburg, PA,

Project Name: EMI -  EMI is an Enterprise Item Management application which is being built to replace the existing legacy retail systems and to integrate with GDSN, e-commerce and global market place.

Environment: JSP, Rest API, JIRA, MSVisio

Responsibilities :

  • Work in close collaboration with engineering teams and business owners to manage product/project related tasks
  • Translate marketing requirements and product features into software product features and more detailed requirements (e.g., epics, user stories, etc.)
  • Define a roadmap and vision for the Enterprise Item Management application
  • Drive solutions discussions by working with architects, development leads and project managers
  • Gathering input from a variety of internal stakeholders, external resources. Identifying market trends.
  • Work in an agile development process on a daily basis with the product management and engineering teams to make strategic and tactical decisions about product functionality, balancing appropriate tradeoffs between business goals, user goals, scalability/maintainability, time‐to‐market, and process efficiency
  • Participate in Agile project inception, iteration meetings. Writes stories/acceptance criteria. Manage product backlog and user story priorities
  • Involved in story sign‐off, launch readiness, bug triage.-Hands on experience in converting business requirements into actionable requirement for engineering teams.
  • Gather business requirements, Write BRDs, functional Specification, User flows, System flows, Technical Specification including API specifications
  • Managing Business expectations, facilitating communications and contributing to Business satisfaction during and after implementation.
  • Strong experience in conducting User Acceptance Testing (UAT), Business Acceptance Testing (BAT) and documentation of test cases.
  • Expertise in designing and developing test plans and test scripts.-Insure that all quality controls are identified, in place, and reviewed during the project.
  • Work with UX team for UI mock-ups and work with business to finalize them
Product Owner, 01/2010 to 09/2014
Verizon CommunicationsHillsboro, OR,
Project Name:  Orbitz Rail - Orbitz is a leading OTA for research, plan and book a vacation/travel. is the European brand of Orbitz Worldwide. The Rail project introduced UK Rail booking feature in the site.
Environment: Oracle, SQL developer, JIRA, XML, GDS, SoapUI
  • Identify its customer needs via usability studies, quantitative research, market analysis and any other qualitative or quantitative tools
  • Analyzing and driving partner satisfaction for the product both internally and externally
  • Assisting with its plans, working with appropriate departments to execute
  • Managing tradeoffs between cost and strategic fit Managing release status for engineering and communicating status to other departments in the business for successful delivery of features
  • Analyzing metrics to understand customer and product performance Serve as a liaison between customer, internal clients, internal support teams, external clients, and the software development team
  • Develop functional specifications including use cases, process/work-flow, error messages and interface specifications
  • Prioritize stories and defects based on progress and customer value, enabling transparency into the justifications used
  • Ensure clarity/understanding by entire team of requested work in support of sprint planning, balancing feature and non-feature work
  • Ensure quality and completeness of the finished product by user acceptance testing and reviewing test cases
  • Work with team to identify releasable feature milestones based on value to be delivered to customer
  • Involvement in discussions and review of data models and data flow diagrams
  • Data analysis using SQL queries Analysis and study of 3rd party GDS tools and drive new API designs and change requests
  • Review test cases and test scenarios are matching acceptance criteria
Team Leader, 02/2006 to 05/2010
Prudential, ,

Project Name: Airline Flight and Crew Operations

Crew Tracking System -  is a product used for crew tracking in airline industry.   This  product   optimizes Crew utilization and maximizes   crew   productivity   throughout   the   operating environment.   It   provides   a   range   of   features   including   realtime alerting, crew data management, real-time simulations,and decision support functions for problem solving.

Movement Control System-  is a decision support software  application designed to assist an Airline's Flight operations Controllers to track updated events against its planned flight schedule, providing an important tool to manage disruptions to the flight schedule

Environment: C++/Unix, Oracle10g, MS Office, PVCS


  • Gained in depth knowledge in Airline Crew management and Flight management
  • Participated in due diligence phase of a software acquisition prospect
  • Created architecture diagrams, process flows diagrams, class diagrams and data flow diagrams
  • Impact analysis on suggested solutions and prepared high level and low level technical specification documents
  • During application transition phase done detailed study of the applications and prepared detailed business flow documents
  • Made presentations on business and technical details for transition phase acceptance by vendors
  • Interaction with customers to discuss about various enhancements/ Change Requests required in the application to cater their specific needs
  • Created Oracle PL/SQL procedures, triggers, views to implement business logic
  • Design, implement and review  VC++, C/C++ code
  • Facilitate user acceptance testing activities
  • Perform as Configuration Manager and Quality Assurance Auditor
  • Administration of customer Jira and create SQL queries to generate Jira reports
  • Preparing project management plans, periodic reports and other records as per the requirement
  • Create proposals and estimations for applications redesign 
  • Managed the activities a Proof-Of-Concept implementation as part of redesign of an application in HTML5
Software Engineer, 06/2004 to 01/2006
Argo DataRichardson, TX,

Project Name: GSM -BSC development for Alcatel. This project involved the development and maintenance of a GSM Base Station Subsystem.

Environment: C, ASM, Sun Solaris, Linux, Shell scripts, Nethawk simulator


  • Analysis of 2G-3G handover feature Preparation of detailed requirement documents
  • Creating of test scenarios and test scripts Customer interaction for feature enhancement and fault resolution
  • Testing and supporting UAT
  • Gained domain knowledge in GSM/GPRS systems
  • Requirements study for upgrading a module dealing with Mobile handovers and Mobile power management
  • Prepared Test Scenarios and Module Test Case Documents
  • Interacted with the client for Module Enhancement and resolution of Fault reports in ASM and C language.
: Business Administration, Expected in 2012
Symbiosis Institute of Management Studies - Pune, Maharashtra
Business Administration in CRM
: Computer Science and Engineering, Expected in 2003
Cochin University of Science and Technology - Kochi, Kerala
Computer Science and Engineering
Technical Skills

Management Tools

Confluence, JIRA ,Bugzilla, MS Project, Word, Excel, Visio, PowerPoint, Access   


Agile, Waterfall, Kanban  

Configuration Tools

Clear case, PVCS, MS Visual Source safe, SVN

Operating System

Windows, Linus, Unix, Mac


Java, C/C++, VC++, SQL, UML, HTM


REST , Soap UI


Oracle, SQL server

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Symbiosis Institute of Management Studies
  • Cochin University of Science and Technology

Job Titles Held:

  • Product Owner
  • Product Owner
  • Team Leader
  • Software Engineer


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: