Product Coordinator resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Self-motivated and enthusiastic employee with experience in many different fields. Results-driven and knowledgeable administrative professional systematic about handling clerical, marketing and tasks to maximize team efficiency and bottom-line performance. Skillfully coordinate simultaneous needs with high-quality support.
Skills
Research and trend analysis
Reliable and trustworthy
Leadership
Training & Development
Computer skills
People skills
Flexible
Conflict resolution
Microsoft Office
Planning
Scheduling and calendar management
Document control
Data entry
Organizational skills
Experience
Product Coordinator, 12/2018 - 02/2021 Qurate Retail Group Inc. – Wooster, OH,
Track all tools and option launches monthly to assure we had day zero releases, working closely with Engineers and HPE guidelines.
Manage lifecycle status for all products in SharePoint and other applications.
Drive communication between various business unit product teams to get data.
Perform data entry to update/maintain multiple databases.
Assist engineers in weekly product cleanup by checking databases for updates and changes.
Compare and verified with source document by reviewing, correcting, deleting, or reentering information to detect duplication.
Entered and stored completed data entries into appropriate location in Share Point and spreadsheets.
Partnered with project management teams on development of scope and timelines.
Provided oversight and collaboration through excellent documentation, organizational, analytical and communication.
Business Dev. Coordinator, 04/2016 - 12/2018 TLC Office Systems – City, STATE,
Utilize my customer service skills to assist the people that called in to check on orders placed online.
Follow up with existing companies and scheduled any routine maintenance that might be needed on equipment.
Coordinate with the sales team when sales were made to make sure proper equipment was sent out from delivery, in a timely manner, and installed.
Maintain Outlook calendars for my team on all alerts for new appointments, as far as when they were set, finalized, and sold, and all other important items monthly or yearly.
Maintained the Sales Chain database daily with all notes and updated information for follow ups or sales leads.
Promoted business and engagement by building relationships with key stakeholders, surfacing opportunities and driving opportunities through to delivery.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Point of Sale Analyst, 01/2014 - 03/2016 Shell Oil And Gas – City, STATE,
Managed all Shell Station Point of Sale accounts and networks globally, while making sure all proper equipment was ordered and delivered.
Built and created records of station networks with specific and incredibly important instructions through Tandem and MOAD database, in a timely manner.
Maintained accuracy of all information daily on up and running sites and updated if necessary.
Placed orders with Vendors and Cybera to have proper equipment sent to various locations around the world or deactivated and extracted.
Acted as a liaison between Shell Account Reps, Shell site management, and all other administration to ensure activation or deactivation of sites.
Worked as a Team of 4 that handled the Shell POS networks globally.
I singly supported the night team as they came in every evening and assisted them with any issues or problems with set up or deactivation of any of the sites globally.
Delivered positive customer experiences through friendly conversation and fast service.
Facilitated team communication and adhered to deadlines and quality assurance standards.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
Prepared invoices, shipping documents and contracts.
Obtained customer information from phone calls and email communication and entered in into [Software] to update internal records.
Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
IT Team Coordinator, 07/2007 - 12/2013 The Star Of Hope Mission – City, STATE,
Aided as the contact between staff within the 5 Star of Hope facilities to make sure all equipment was up to date and with current software.
Managed and implemented special IT projects, on an as-needed basis, assisting the leadership teams.
Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
Coordinated dealer visitations, company special events and other employee morale functions.
Participated yearly fundraisers, that were held throughout Houston.
Collaborated with team to establish [Number] successful project strategies in [Year].
Produced budgets and forecasts to support client needs.
Interacted consistently with [Job title]s across multiple departments to keep product changeovers completed on time and with minimal redundancy.
Performed data entry, processed time cards and validated documentation for billing and payroll.
Determined opportunities to streamline current processes and provided direction to team.
Ordered and tracked supplies to remain within budget.
Delivered high-quality service by responding quickly to client issues and addressing [Type] concerns successfully.
Met with team prior to each shift to deliver updates on scheduling and production and answer questions from employees.
Education and Training
AA: , Expected in 01/1999 - Louisiana State University - Shreveport, GPA:
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