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Product Coordinator resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Self-motivated and enthusiastic employee with experience in many different fields. Results-driven and knowledgeable administrative professional systematic about handling clerical, marketing and tasks to maximize team efficiency and bottom-line performance. Skillfully coordinate simultaneous needs with high-quality support.

Skills
  • Research and trend analysis
  • Reliable and trustworthy
  • Leadership
  • Training & Development
  • Computer skills
  • People skills
  • Flexible
  • Conflict resolution
  • Microsoft Office
  • Planning
  • Scheduling and calendar management
  • Document control
  • Data entry
  • Organizational skills
Experience
Product Coordinator, 12/2018 - 02/2021
Qurate Retail Group Inc. Wooster, OH,
  • Track all tools and option launches monthly to assure we had day zero releases, working closely with Engineers and HPE guidelines.
  • Manage lifecycle status for all products in SharePoint and other applications.
  • Drive communication between various business unit product teams to get data.
  • Perform data entry to update/maintain multiple databases.
  • Assist engineers in weekly product cleanup by checking databases for updates and changes.
  • Compare and verified with source document by reviewing, correcting, deleting, or reentering information to detect duplication.
  • Entered and stored completed data entries into appropriate location in Share Point and spreadsheets.
  • Partnered with project management teams on development of scope and timelines.
  • Provided oversight and collaboration through excellent documentation, organizational, analytical and communication.
Business Dev. Coordinator, 04/2016 - 12/2018
TLC Office Systems City, STATE,
  • Utilize my customer service skills to assist the people that called in to check on orders placed online.
  • Follow up with existing companies and scheduled any routine maintenance that might be needed on equipment.
  • Coordinate with the sales team when sales were made to make sure proper equipment was sent out from delivery, in a timely manner, and installed.
  • Maintain Outlook calendars for my team on all alerts for new appointments, as far as when they were set, finalized, and sold, and all other important items monthly or yearly.
  • Maintained the Sales Chain database daily with all notes and updated information for follow ups or sales leads.
  • Promoted business and engagement by building relationships with key stakeholders, surfacing opportunities and driving opportunities through to delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Point of Sale Analyst, 01/2014 - 03/2016
Shell Oil And Gas City, STATE,
  • Managed all Shell Station Point of Sale accounts and networks globally, while making sure all proper equipment was ordered and delivered.
  • Built and created records of station networks with specific and incredibly important instructions through Tandem and MOAD database, in a timely manner.
  • Maintained accuracy of all information daily on up and running sites and updated if necessary.
  • Placed orders with Vendors and Cybera to have proper equipment sent to various locations around the world or deactivated and extracted.
  • Acted as a liaison between Shell Account Reps, Shell site management, and all other administration to ensure activation or deactivation of sites.
  • Worked as a Team of 4 that handled the Shell POS networks globally.
  • I singly supported the night team as they came in every evening and assisted them with any issues or problems with set up or deactivation of any of the sites globally.
  • Delivered positive customer experiences through friendly conversation and fast service.
  • Facilitated team communication and adhered to deadlines and quality assurance standards.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Prepared invoices, shipping documents and contracts.
  • Obtained customer information from phone calls and email communication and entered in into [Software] to update internal records.
  • Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
IT Team Coordinator, 07/2007 - 12/2013
The Star Of Hope Mission City, STATE,
  • Aided as the contact between staff within the 5 Star of Hope facilities to make sure all equipment was up to date and with current software.
  • Managed and implemented special IT projects, on an as-needed basis, assisting the leadership teams.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Coordinated dealer visitations, company special events and other employee morale functions.
  • Participated yearly fundraisers, that were held throughout Houston.
  • Collaborated with team to establish [Number] successful project strategies in [Year].
  • Produced budgets and forecasts to support client needs.
  • Interacted consistently with [Job title]s across multiple departments to keep product changeovers completed on time and with minimal redundancy.
  • Performed data entry, processed time cards and validated documentation for billing and payroll.
  • Determined opportunities to streamline current processes and provided direction to team.
  • Ordered and tracked supplies to remain within budget.
  • Delivered high-quality service by responding quickly to client issues and addressing [Type] concerns successfully.
  • Met with team prior to each shift to deliver updates on scheduling and production and answer questions from employees.
Education and Training
AA: , Expected in 01/1999
-
Louisiana State University - Shreveport,
GPA:

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Resume Overview

School Attended

  • Louisiana State University

Job Titles Held:

  • Product Coordinator
  • Business Dev. Coordinator
  • Point of Sale Analyst
  • IT Team Coordinator

Degrees

  • AA

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