Process Management Analyst Resume Example Analytic Strategies/ Axiom

PROCESS MANAGEMENT ANALYST

Summary

Client-focused professional skilled at utilizing Project Management skills in planning, scheduling, analyzing and implementing success of projects. Skilled in building excellent rapport with clients and team members. Able to see the big picture, delegate effectively and motivate team members to achieve on-time project completion. Proven ability to work in a fast paced organization.

Highlights

Quality Assurance
Risk Management
Decision Analysis and Resolution
Event Management
Project Transitioning Fundamental of System Acquisition Executive Support
Records Management
MS Visio/ Project/sharepoint
Facilitate & lead Governance Boards
Constructs Standard Operating Procedures (SOPs), CONOPs, and Charters

Project Planning 101-201A/B CLE 008
CLE 004 Introduction to Lean Enterprise Concept
Acquisition 101 Support scheduling and resource management process improvement planning under Defense Health Agency (DHA).
Lean Six Sigma: Concepts and Processes
Release Readiness Assessment

Experience

Process Management Analyst
September 2014 to CurrentAnalytic Strategies/ Axiom － Arlington, VA

• Interview stakeholders to define project scopes and lay out road maps for realistic deliverables.

• Document business requirements and coordinate with functional teams to determine the impact of system changes to the overall enterprise

• Resource management planning

• Record Management reports

• Facilitate & lead Programmatic Governance Board (PGB), Procurement Working Group (PWG), and Finance Working Group (FRWG).• Coordinate deliverable review and metrics reporting.

• Lead the identification, assessment, mitigation, and tracking of program/project risk to the enterprise and its products and services and be capable of making recommendations for improvement.

• Support quality improvement initiatives by documenting processes, analyzing trends and patterns in risk activity, recognizing lessons learned, and coordinate data collection and reporting efforts to the clients.

• Support the development of governance and process packages to develop executive summaries, process maps, CONOPS, POA&Ms and standard operating procedure packages.

• Streamlined the chain of command and internal structural roles and requirements.

Training Support Specialist (Management Consultant II)
March 2014 to August 2014Science Applications International Corporation － Washington, DC

· Responsible for communication, administration and coordination of human resources programs for Enforcement Division at the Security of Exchange Commission, SEC.

· Represent my client in absence to facilitate trainings, meetings, and teleconferences

· Managed and set up Hyperlinks for attendees to register to courses.

· Provided Tech support for all HR functions, including filing, copying, scanning, general correspondence and support/preparation for meetings, trainings, orientations, executive travelling, etc.

· Coordinate with different Regions to collect rosters, set up trainings/conferences, and financial authorizations.

· Manage the Division training budget, enter data, perform calculations using spreadsheets;

·Manage Division training statistics, including registration, attendance, and evaluations

· Maintain training records in SECU's LEAP platform and prepare reports based on that data

· Prepare spreadsheets, charts and other summaries of financial and other data for reports for GAO and for Congress

· Arrange, process, and report on registration of individual training requests nationwide

· Draft memoranda, research reports, announcements and correspondence

· Schedule training events; Arrange for appropriate training rooms

· Maintain the Division's training and development SharePoint site

· Design PowerPoint presentations, announcements, posters and other marketing materials

· Develop written training materials in concert with the Desktop Publishing Office

· Coordinating training logistics including instructors, training collateral, AV and other technical support, etc;

· Ensure effective remote and recorded training with the Audio Visual and Information Technology specialists

· Ensure access to training events through coordination with Security; Plan and obtain necessary supplies for all training events

· Serve as liaison to speakers and participants at training events

· Deal with all levels of agency staff, including the Chairman Processing training requests (SF 182) and Processing reimbursement requests (SF 1164)

Education

Masters of Social Work : May 2010Salisbury University

Bachelor of Arts : Social Work, May 2009Salisbury UniversitySocial Work

Bachelor of Arts : Sociology, May 2009University of Maryland Eastern ShoreSociology

Skills

Administrative Assistant, Agency, Audio, budgets, budget, charts, Conferences, conflict resolution, contracts, cooking, copying, counseling, client, clients, data collection, databases, DC, Decision Analysis, delivery, Desktop Publishing, diagnosis, edit, e-mail, equipment inventory, Event Management, FileMaker Pro, filing, Finance, financial, government, Help Desk, human resources, HR, Information Technology, Insurance, logistics, Director, Management Consultant II, marketing materials, meetings, Mental Health, access, MS Access, MS Excel, Excel, Exchange, Microsoft Office applications, Office, MS Outlook, MS PowerPoint, PowerPoint presentations, MS Project, MS Publisher, Microsoft SharePoint, SharePoint, Microsoft Visio, MS Windows, MS Word, Enterprise, Office Manager, Operations Management, organizing, Page, posters, presentations, Problem solving, Processes, process improvement, Procurement, Project Planning, Quality, quality assurance, quality improvement, reporting, research reports, Risk Management, scanning, scheduling, Six Sigma, spreadsheets, statistics, tables, technical support, Tech support, therapy, training materials, troubleshooting, VISIO, written

Additional Information

ACTIVITIES Director of EFLWC Dance Ministry 2011- Present Director of Divine Divaz 2010- Present Phi Alpha Honor Society, 2009 -Present Pi Gamma Mu Honor Society, 2009- Present Drama Society, D-PSI 2007-2010 John Philip Sousa Award Recipient 2005

Resume Overview

Companies Worked For:

Analytic Strategies/ Axiom
Science Applications International Corporation

School Attended

Salisbury University
University of Maryland Eastern Shore

Job Titles Held:

Process Management Analyst
Training Support Specialist (Management Consultant II)

Degrees

Masters of Social Work : May 2010
Bachelor of Arts : Social Work , May 2009
Bachelor of Arts : Sociology , May 2009

Process Management Analyst Resume Example

Resume Score: 85%

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