Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Process Change Coordinator with Secret and EOD clearance and Asset Management and Procurement experience seeks a challenging position that will allow opportunities to utilize organizational skills, communication skills, and strong work ethic.

  • Inventory Management
  • Inventory Analysis
  • Data Entry
  • Microsoft Office Suite
  • BMC Remedy
  • Data Center Operations Management Suite
  • SIS Databases
  • Promethean/Smart Boards
  • Adobe
12/2017 to Current
Process Change Coordinator, Technical Consultant II Perspecta, DXC/Hewlett Packard Enterprise City, STATE,
  • Track and Package Contract Data Requirement Lists deliverables.
  • Includes site surveys, rack diagrams, BOMS, financial/procurement requests.
  • Facilitate control board meetings for incoming projects.
  • Schedule projects for control board.
  • Produce meeting agenda, minutes, and all related communications for requests.
  • Manage pending and existing RFCs.
  • Review and edit project request submissions for accuracy.
  • Coach peers in ICCB processes and procedure standards.
  • Facilitate collaboration with project managers and data center planning team members regarding project requirements.
  • Attend teleconferences/ technical meetings to support project objectives.
  • Upload RFCs to project tracking tools using SharePoint and MS Access.
  • Track project status from beginning to end – interfacing between team members and project managers to provide up-to-the-minute project updates.
  • Produce/distribute status reports.
  • Construct, monitor, and review correspondences in group mailboxes and archive content.
  • Create, review, and collaborate with all facets of the DCP team to approve all ICCB change tickets within HP Service Manager.
  • Coordinate with the Implementation, Design, and Data Integrity Teams to ensure accuracy of completed work products.
  • Review current processes and provide recommendations to increase efficiency and usability.
  • Create/Maintain document library – including task instruction manuals, organizational charts, templates, and process documents.
06/2013 to 11/2017
Asset Management Analyst – Technical Consultant I DXC, HP/Hewlett Packard Enterprise, Kodiak Finance City, STATE,
  • Captured and accounted for ALL on-site IT assets in a high-capacity data center setting for multiple accounts/clients using various software/database programs.
  • Performed audits to validate physical components of IT assets for multiple accounts.
  • Create Change Requests for Weekly Audits.
  • Calculate, record, and disperse audit results as part of SLAs.
  • Adhered to established operational procedures, processes, and guidelines.
  • Complete Change Requests, Incidents, Work Orders, Physical Validation Requests.
  • Communicated with team members to find solutions and implement new processes.
  • Collaborated with members of other teams to ensure accuracy while implementing processes.
  • Acted as an Asset Team Representative for various projects.
  • Attended calls, provide asset data/documentation pertinent to the project, complete asset tasks for the project.
  • Generated and disperse inventory reports.
  • Maintained tracking system for hardware and software purchase orders.
  • Interfaced with/escorted clients for client audits and projects.
  • Reconciled financial report data and physical, on-site hardware on a monthly basis.
  • Maintained Small Parts & Physical Software Inventories for multiple clients/accounts.
  • Researched, obtained, and submitted device specifications and data sheets for model requests/asset loads.
  • Tracked, scanned, and logged all physical software to provide to the procurement team for software/maintenance compliance.
  • Acted as backup for Procurement team.
  • Consulted with management to obtain financial authorization for all procurement orders.
  • Coordinated with technical engineers, project managers, financial analysts, and vendors to ensure the correct products, maintenance and services were purchased and delivered in a timely manner to meet SLA requirements and project deadlines.
  • Procured high volumes of hardware, software, maintenance and service agreements consistent with corporate operational policy and compliant with U.S.
  • Government - Federal Acquisition Regulations (FAR) for multiple site locations.
  • Completed supply chain procedures to obtain vendor price quotes.
  • Participated with third-party vendor evaluation, cost analysis, source selection and negotiations.
  • Submit rent lease and maintenance (RLM) and embedded lease (EL) statistical sales orders or resale sales orders into SAP database; enter purchase order request into Aries/Aldea system and submit an Electronic File Cabinet (EFC) compliance package for purchase order creation.
11/2009 to 05/2013
Secondary Education Teacher Mecklenburg County Public Schools City, STATE,
  • Developed and carried out research-based lesson plans.
  • Instructed students in areas of verbal and written communication strategies.
  • Collaborated with fellow educators and administrators individually and in team meeting settings.
  • Interacted with a diverse group of students daily.
  • Facilitated/moderated classroom discussions.
  • Communicated with parents and community members.
  • Managed webpage.
  • Maintained accurate records and documentation in adherence to strict county, state, and federal guidelines.
  • Created documents, presentations, and materials for classroom use & professional development activities.
  • Yearbook Advisor – instructed/aided with page layout, design, publication, journalism.
  • Recorded and analyzed data using various software programs.
Education and Training
Expected in
Bachelor of Arts: English
Longwood University - ,
GPA: 4.0

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  • Process Change Coordinator, Technical Consultant II
  • Asset Management Analyst – Technical Consultant I
  • Secondary Education Teacher


  • Bachelor of Arts

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