Process Change Coordinator with Secret and EOD clearance and Asset Management and Procurement experience seeks a challenging position that will allow opportunities to utilize organizational skills, communication skills, and strong work ethic.
Skills
Inventory Management
Inventory Analysis
Data Entry
Microsoft Office Suite
BMC Remedy
Data Center Operations Management Suite
SIS Databases
Promethean/Smart Boards
Adobe
Experience
12/2017 to Current
Process Change Coordinator, Technical Consultant IIPerspecta, DXC/Hewlett Packard Enterprise – City, STATE,
Track and Package Contract Data Requirement Lists deliverables.
Includes site surveys, rack diagrams, BOMS, financial/procurement requests.
Facilitate control board meetings for incoming projects.
Schedule projects for control board.
Produce meeting agenda, minutes, and all related communications for requests.
Manage pending and existing RFCs.
Review and edit project request submissions for accuracy.
Coach peers in ICCB processes and procedure standards.
Facilitate collaboration with project managers and data center planning team members regarding project requirements.
Attend teleconferences/ technical meetings to support project objectives.
Upload RFCs to project tracking tools using SharePoint and MS Access.
Track project status from beginning to end – interfacing between team members and project managers to provide up-to-the-minute project updates.
Produce/distribute status reports.
Construct, monitor, and review correspondences in group mailboxes and archive content.
Create, review, and collaborate with all facets of the DCP team to approve all ICCB change tickets within HP Service Manager.
Coordinate with the Implementation, Design, and Data Integrity Teams to ensure accuracy of completed work products.
Review current processes and provide recommendations to increase efficiency and usability.
Create/Maintain document library – including task instruction manuals, organizational charts, templates, and process documents.
Captured and accounted for ALL on-site IT assets in a high-capacity data center setting for multiple accounts/clients using various software/database programs.
Performed audits to validate physical components of IT assets for multiple accounts.
Create Change Requests for Weekly Audits.
Calculate, record, and disperse audit results as part of SLAs.
Adhered to established operational procedures, processes, and guidelines.
Complete Change Requests, Incidents, Work Orders, Physical Validation Requests.
Communicated with team members to find solutions and implement new processes.
Collaborated with members of other teams to ensure accuracy while implementing processes.
Acted as an Asset Team Representative for various projects.
Attended calls, provide asset data/documentation pertinent to the project, complete asset tasks for the project.
Generated and disperse inventory reports.
Maintained tracking system for hardware and software purchase orders.
Interfaced with/escorted clients for client audits and projects.
Reconciled financial report data and physical, on-site hardware on a monthly basis.
Maintained Small Parts & Physical Software Inventories for multiple clients/accounts.
Researched, obtained, and submitted device specifications and data sheets for model requests/asset loads.
Tracked, scanned, and logged all physical software to provide to the procurement team for software/maintenance compliance.
Acted as backup for Procurement team.
Consulted with management to obtain financial authorization for all procurement orders.
Coordinated with technical engineers, project managers, financial analysts, and vendors to ensure the correct products, maintenance and services were purchased and delivered in a timely manner to meet SLA requirements and project deadlines.
Procured high volumes of hardware, software, maintenance and service agreements consistent with corporate operational policy and compliant with U.S.
Government - Federal Acquisition Regulations (FAR) for multiple site locations.
Completed supply chain procedures to obtain vendor price quotes.
Participated with third-party vendor evaluation, cost analysis, source selection and negotiations.
Submit rent lease and maintenance (RLM) and embedded lease (EL) statistical sales orders or resale sales orders into SAP database; enter purchase order request into Aries/Aldea system and submit an Electronic File Cabinet (EFC) compliance package for purchase order creation.
11/2009 to 05/2013
Secondary Education TeacherMecklenburg County Public Schools – City, STATE,
Developed and carried out research-based lesson plans.
Instructed students in areas of verbal and written communication strategies.
Collaborated with fellow educators and administrators individually and in team meeting settings.
Interacted with a diverse group of students daily.
Facilitated/moderated classroom discussions.
Communicated with parents and community members.
Managed webpage.
Maintained accurate records and documentation in adherence to strict county, state, and federal guidelines.
Created documents, presentations, and materials for classroom use & professional development activities.
Yearbook Advisor – instructed/aided with page layout, design, publication, journalism.
Recorded and analyzed data using various software programs.
Education and Training
Expected in
Bachelor of Arts: English Longwood University - , GPA: GPA: 4.0
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School Attended
Longwood University
Job Titles Held:
Process Change Coordinator, Technical Consultant II
