process assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly-motivated and trustworthy team member with a desire to take on new challenges. A big thinker with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively under pressure and independently while quickly mastering new skills.

  • Excel spreadsheets
  • Employee training and development
  • Safety regulations
Process Assistant, 11/2020 - Current
Amazon West Newton, IN,
  • [Tier 1 Learning Ambassador] Trained and developed staff members to implement and maintain approved and established sortable process improvements in assigned functional areas.
  • Coached and developed Tier 1 Associates who faced challenges meeting Amazon Standard Work as Container Builders and Water Spiders.
  • [Tier 3 Process Assistant] Coached and trained Amazon Associates and Process Guides on Jessicaral process concepts, lean sortable processing and how to identify potential improvements without assistance.
  • Coached and developed more than [6] Tier 1 Associates who have demonstrated strong leadership skills. The end result of this training led to pier to pier coaching led by the Tier 1 Associates.
  • Periodically taking on the role to oversee the entire Mech Lite sortation process broken up into four lanes or zones. This required oversight of [70 to 80] AAs. The roles vary from Container Builders, Transporters, Splitter/Facer/Pickoff as well as Water Spiders and the Problem Solve Area.
  • Consistently reaching the Sortable goals that range from 18K to 45K per sort
  • Consistently leading the team to reach and exceed the daily required metrics.
  • Led the team to improve the site's Failed Moves rating from February '22 to June of '22. This resulted in the team seeing a 33% decrease in failed moves.
  • Improved and optimized [3] operations processes by deep diving problem areas and recommending solutions that improved metrics, production and customer delivery.
Licensed Realtor, 07/2014 - 07/2020
Rapid Realty Brooklyn City, STATE,
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Negotiated contracts and educated sellers and buyers about legal disclosures.
  • Maintained current and accurate CRM database of prospective customers.
  • Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
  • Established positive flow of communication with clients, banks and attorneys to foster seamless property transactions.
  • Researched and determined competitive market price.
  • Analyzed market statistics to identify trends and evaluate current property listings.
  • Accompanied buyers during property inspections.
  • Promoted listings on social media and print advertisements.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Youth Activities Coordinator, 06/2003 - 08/2016
Timeout Club Inc City, STATE,
  • Collaborated with program director to optimize activities, lesson plans and policies.
  • Supervised staff performing daily activities.
  • Monitored activities to enforce rules and drive safety procedures.
  • Initiated creative ideas and kept recreation programs entertaining and refreshing.
  • Guided students to exits or provided instructions in emergency situations and scheduled drills.
  • Supervised material acquisition, setup and teardown for periodic and special events.
  • Managed supply inventory for team and distributed resources to meet demand.
  • Settled disputes or helped de-escalate tensions among students.
  • Assigned work to team members and evaluated performance against standards.
  • Sought out opportunities to creatively improve service levels and curriculum support.
  • Monitored and controlled expenses according to budgetary guidelines.
  • Promoted high customer {parent) satisfaction by resolving problems with knowledgeable and friendly service.
Securities Representative, 01/2000 - 06/2003
Ladenburg Thalmann & Co City, STATE,
  • Developed and maintained relationships with customers and assisted in Jessicarating sales opportunities.
  • Discussed client financial options to keep customers informed regarding transactions.
  • Built positive and productive customer connections to drive consistent sales.
  • Made bids and offers to buy or sell securities.
  • Bought or sold stocks, bonds and futures on behalf of sophisticated investors.
  • Completed sales order tickets and processed client-requested transactions.
  • Analyzed customer requirements and recommended efficient investment products for a variety of clients, including high risk investors.
  • Applied strict company and regulatory standards when producing contracts and documentation.
  • Stayed up-to-date on equities marketplace trends and researched items in detail.
  • Monitored market trends, competitor strategies and market suppliers to creatively evaluate opportunities to reduce costs.
  • Supported product change requests to communicate impact on investment objectives.
  • Performed deep dive of each suitable equity to identify highest possible results.
  • Developed excellent rapport with investors to expand referral opportunities.
  • Delivered informational sales presentations to potential investors to build symbiotic client relationships.
  • Worked collaboratively with Senior Sales Managers to discuss new projects, and initiatives for determining impact on existing portfolios.
Education and Training
Licensed Series 6 And Series 63 Securities Representative: Investments And Securities, Expected in 01/2000
Kaplan Institute - New York,
Status -
: Business Management, Expected in
Syracuse University - Syracuse, NY
Status -
Activities and Honors
  • Parent Teacher Association President from 2010 -2012 Community District 29Q
  • District Leadership Team Chairperson from 2012-2016 Community District 29Q
  • First Lego League Robotics Team Parent volunteer.

2015- 2019 Community District 29Q

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Resume Overview

School Attended

  • Kaplan Institute
  • Syracuse University

Job Titles Held:

  • Process Assistant
  • Licensed Realtor
  • Youth Activities Coordinator
  • Securities Representative


  • Licensed Series 6 And Series 63 Securities Representative
  • Some College (No Degree)

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