LiveCareer-Resume

process assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Employed with Piedmont Airlines for 18 Years. 17 Years as a Ramp Supervisor. Proactive Warehouse Associate since December 31, 2019 at CLT4. Transferred to CLT2 in July 2021. Joined the TOM team at CLT2 in November 2021. Safely and skillfully operates transportation vehicles and other warehouse equipment. TDR training. Interested in joining the TOM Team HR. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Supervisor with over 17 years of experience in management. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking an HR position. Offering excellent communication and good judgment. Dedicated TOM team professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Customer Service
  • Customer Contact
  • Data Entry
  • Product Sales
  • Point of Sale System
  • Sales
  • Retail Industry Knowledge
  • Teamwork / Collaboration
  • Product Knowledge
  • Store Operations
Education
Olympic High School Charlotte, NC Expected in 1983 High School Diploma : Computer Engineering - GPA :
Work History
Amazon.Com, Inc. - Process Assistant
Sussex, WI, Charlotte, NC 02/2023 - Current
  • Assisted coworkers and staff members with special tasks on daily basis.
Children's Healthcare Of Atlanta - Transportation Associate
Canton, GA, Charlotte, United States 11/2021 - 02/2023
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed routine maintenance on truck to keep in working order.
Campbells - Warehouse Associate
Arlington, TX, Charlotte, NC 12/2019 - 11/2021
  • Compared received packages against shipping documents.
  • Confirmed accuracy, quality and quantity of materials received.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Microsoft Word, Excel, Power Point and Outlook to update system.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Airport Terminal Services Inc - Ramp Supervisor
Ontario, CA, 01/2001 - 06/2019
  • Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations
  • Informed supervisors when machines needed major service
  • Attended monthly safety meetings to ensure machine operation safety
  • Provided outstanding customer service
  • Promoted shop safety by working safely
  • Communicated operational issues and changes to supervisor on regular basis
  • Followed standards and procedures to maintain safe work environment
  • Followed company procedures to maintain work environment that is neat and orderly
  • Safe and efficient operation of lav vehicles and potable water vehicles
  • Collaborated with ABR, Ramp and Gates to ensure smooth work flow and efficient organization operations
  • Accurately read, understood, and carried out written instructions
  • Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo
  • Managed work with little supervision
  • Planned work and determined appropriate tools and equipment
  • Performed weekly maintenance assessments
  • Unloaded incoming inventory and placed products onto shelves
  • Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance
  • Reviewed work orders and communicated with prior shift to assess work needs for day
  • Took care of facility equipment, grounds, roads and fences
  • Exceeded customer product expectations by maintaining equipment to product quality products
  • Led team of about 30 to perform utilities on aircrafts
  • Responsible for promoting safe and clean working environment
  • Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies
  • Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions
  • Completed all repairs and maintenance work to company standards
  • Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
  • Counted and verified orders picked to ensure accuracy
  • Oversaw proper packaging of products
  • Maintained inventory for central warehouse of tools and supplies
  • Processed work orders and prioritized jobs
  • Kept supervisor informed of job progress and material requirements
  • Picked, packed, received, and restocked products with forklift, lift truck and stock picker
  • Adhered to airline cargo policies, monitored operations and reported discrepancies to management for review
  • Train new team members to apply industry best practices and airfield safety protocols at all times
  • Applied mathematical abilities to calculate aircraft center of gravity and achieve proper placement and balancing of cargo
  • Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures

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Resume Overview

School Attended

  • Olympic High School

Job Titles Held:

  • Process Assistant
  • Transportation Associate
  • Warehouse Associate
  • Ramp Supervisor

Degrees

  • High School Diploma

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