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Pro Cashier Resume Example

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PRO CASHIER
Professional Summary

Improve performance operations with diligence in processing payments, meeting customer needs and assisting team members. Skillfully manage any team or company requirements by applying position knowledge and analytical abilities. Always looking for ways to go above job requirements to enhance teamwork, customer satisfaction or operational efficiency.

High-energy cashier offering 5 year of related experience, organized nature and excellent problem-solving skills. Focused on optimizing procedures to enhance efficiency and drive brand loyalty. Good multitasker with decisive, responsible nature.

Accomplishments
  • Trained and mentored over hundred employees.
  • Promoted to assistant manager after only 6 months for exceptional performance.
  • Supervised team of 12 to 15 staff members.
Work History
Home Depot - Pro Cashier Grand Haven, MI03/2020 - Current
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Efficiently processed new orders, completing over a hundred + daily transactions with remarkable accuracy.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales 60% by offering advice on purchases and promoting additional products.
  • Worked closely with pros to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with Number 90% accuracy.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Sgi - Sales ConsultantGrand Haven, MI07/2019 - 03/2020
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Completed orders through Mobile app system and organized product deliveries to meet customer timetables.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Created detailed sales presentations to communicate product features and market data.
  • Acquired 30new customers, generating 10% of team revenue.
  • Responded to telephone and in-person requests for information.
  • Performed daily follow-up with existing customers to provide additional support and address any concerns.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Provided sales and customer service assistance to walk-in traffic
  • Orchestrated successful promotional strategies, boosting revenue 10% in 4 weeks .
  • Stayed knowledgeable on latest Heating and promos innovations and technological advancements through 2 day training.
  • Developed and maintained 12 customer relationships over Three weeks to increase sales by 8%.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Provided pricing information to customers regarding specific products.
  • Used strategy and Communication to produce more than 5 fresh leads each Week and maintained solid 3% conversion rate.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Maximized customer retention by resolving issues quickly.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Hope's Outlet - Lead Sales AssociateGrand Haven, MI11/2018 - 07/2019
  • Championed company products and added to 25% increase in quarterly revenue.
  • Achieved and exceeded sales goals for 6 consecutive months.
  • Trained approximately 12 new sales associates in 8 months.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Led team of two salespeople to exceed quarterly sales goals 15%.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management as directed.
  • Streamlined sales processes for team of 2 employees to increase productivity and decrease closing time.
  • Used sale tactics to sell Non-profit donations to customers and trained employees on sales protocols.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Folded and arranged Different types of merchandise in attractive displays to drive sales.
  • Educated customers on promotions to enhance sales.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Discussed History and price reasons with customers, outlined restrictions and educated on policies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Kept front and Back areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Assisted customers by answering questions and fulfilling requests.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Drove team revenue totals by bringing in over $200,000 in sales.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Increased sales 30% by offering advice on purchases and promoting additional products.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Clothing and Furniture products.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Trained approximately 8 new sales associates in a week.
Skills
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Liquor Law Compliance
  • Identification Checks
  • Drawer Management
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Product and Service Sales
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Cash Register Operation
  • Credit card processing
  • Customer assistance
  • Payment collection
  • Refunds and exchanges
  • Product upselling
  • Cash register operations
  • Heavy lifting
  • Price changes
  • Friendly demeanor
  • Cash balancing
  • Merchandising familiarity
  • Monetary transactions
  • Cash report creation
  • Store merchandise stocking
  • Cleaning procedures
  • Cash register systems
  • Bagging assistance
  • Currency counting
  • Cleaning and sanitizing
  • Inventory management
  • Basic math skills
  • Request prioritization
  • Receipt and refund issuance
  • Good telephone etiquette
  • Time management skills
  • Records Maintenance
  • Money handling
  • Security Monitoring
  • Reports and documents
  • Customer direction
  • Payments posting
  • Written and verbal communication
  • Computer proficiency
  • Question responses
  • Coupons and gift cards
  • Cash owed calculations
  • Cash register skills
  • Guest inquiries
  • Coaching and mentoring
  • Safe verifications
  • Exemplary communication
  • Product knowledge
  • Cash Handling
  • Payment processing
  • Shelf-cleaning
  • Sales expertise
  • Order monitoring
  • Daily transaction summarizing
  • Inventorying products
  • Adaptability
  • Payment accepting
  • Multi-tasking ability
  • Purchase assistance
  • Staff Training
  • Cleanliness
  • Point-of-sale system operation
  • Order taking
  • Checkout consistency
Education
03/2016Jones International UniversityEnglewood, COBachelor Of Business Administration: Finance
07/2016Trident University InternationalCypress, CABachelor Of Business Administration: General Studies
  • Graduated with 3.27 GPA
  • Dean's List 2017
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Resume Overview

Companies Worked For:

  • Home Depot
  • Sgi
  • Hope's Outlet

School Attended

  • Jones International University
  • Trident University International

Job Titles Held:

  • Pro Cashier
  • Sales Consultant
  • Lead Sales Associate

Degrees

  • Bachelor Of Business Administration : Finance
    Bachelor Of Business Administration : General Studies

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