private in home caregiver resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Highly capable Personal Assistant skilled at prioritizing tasks with ease. Bringing several years of experience supporting executives with high-stress and high-profile careers. Well-rounded Personal Care Aide with 13 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Empathetic Care Worker with sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the resident. Offer enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Experienced non-medical care provider to clients within residences. Complete domestic duties, help patients with self-care and hygiene and fulfill the role of companion. Experienced working with children and elderly, with ability to anticipate needs of clients and act proactively. Friendly, engaging, and strong attention to detail. Team Leader experienced in directing the activities of workgroups. Adept at developing strategies, providing training, setting goals, and obtaining team feedback. Excellent interpersonal and communication skills. Big picture focus, communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Skills
Medication management
Cooking meals
Light cleaning
Blood specimen storage
Venipuncture
Time management
Patient confidentiality
Test procedures
Supply ordering
Medication administration
Housekeeping
First aid and safety
Client documentation
Care plan management
Compassionate client care
Patient and family focused
Sound decision-making
Reporting skills
Setting appointments
Inpatient and outpatient care
Work History
01/2016 to Current
Private In Home CaregiverAtria Senior Living Group, Inc. – Oakland Park, FL,
Assisted patients with self-administered medications
Utilized personal and professional networks to identify, acquire and manage new clients
Remained alert to problems or health issues of clients and competently responded
Monitored and assisted residents through individual service plans modulated by the facility
Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time
Provided coaching, mentoring, and consultation to staff to enhance staff development
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
Identified needs and coordinated plans for travel and out-of-town functions
Ran errands for customers, including shopping, and picking up other necessities
Shopped for groceries regularly in order to keep house stocked with necessities
Cooked meals and assisted patients with eating tasks to support healthy nutrition
Performed household tasks such as laundry, dusting, washing dishes and vacuuming
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting
Handled incoming mail, bills and invoices and completed appropriate actions
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information
Planned, prepared and served meals and snacks according to prescribed diets
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
Determined specific needs and provided most appropriate level of services to ensure well-being
Laundered items, changed sheets and made bed to keep patients' bedroom clean
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
01/2008 to 12/2019
Private CaregiverLhc Group – Redding, CA,
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
Monitored progress and documented any patient health status changes to keep healthcare team updated
Maintained clean, safe and well-organized patient environment
Assisted disabled clients in any way necessary to facilitate independence and well-being
Administered medication as directed by physician
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
Worked to improve and enhance patient lives through effective and compassionate care
Developed rapport to create safe and trusting environment for care
Supervised daily activities and provided assistance when needed
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
02/2015 to 12/2015
Customer Service RepresentativeUnity Health Insurance – Onalaska, WI,
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Responded to customer requests for products, services and company information
Compiled customer feedback and recommended service delivery improvements to management
Answered constant flow of customer calls
Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
Communicated with vendors regarding back order availability, future inventory and special orders
Educated customers on promotions to enhance sales
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
Issued receipts and processed refunds, credits, or exchanges
Opened and closed store independently when needed and prepared nightly bank drop for manager
Maintained organized checkout area and swept floors and emptied trash cans
Regularly exceeded daily sales and product add-on quotas for store
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
Answered customer telephone calls promptly and in appropriate manner
01/2013 to 10/2013
Phlebotomist InternStick It Phlebotomy – City, STATE,
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
Accurately labeled vacutainer tubes with patient name, date and time of collection
Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions
Assembled tourniquets, needles and blood collection devices to prepare work trays
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
Provided excellent service to guests and employees
Worked with internal staff to ensure documents are processed and timely sent for closing
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Checked identification of all persons entering and exiting facility
Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
Identified staff requirements and communicated to human resource department to initiate recruitment and training processes
Handled insurance verification
Education
Expected in 12/2003 to to
High School Diploma: Grambling HIgh School - Grambling, LA, GPA:
Expected in 01/2013 to to
Associate of Arts: Phlebotomy Stick It Phlebotomy - Jonesboro La, GPA:
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