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private caregiver resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

High energy Department Manager with over 15+ years' experience. proficient in managing high-volume operations. Provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Skills
  • Cross-functional team management
  • Policy/program development
  • Performance improvements
  • Sales team development
  • Staff supervision
  • Supervision and training
  • Customer experiences
  • Employee scheduling
  • Budgeting and cost control strategies
  • Leadership and team building
  • Safety protocol
  • Purchasing and planning
  • Profit and loss accountability
Experience
10/2021 to Current
General Manager Atria Senior Living Group, Inc. Falmouth, MA,
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Developed service and sales strategies to improve retention and revenue.
  • Trained employees on duties, policies and procedures.
  • Administered employee discipline through verbal and written warnings.
  • Supervised employees through planning, assignments and direction.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Led employee evaluations with constructive feedback to boost performance.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Tracked monthly sales to generate reports for business development planning.
  • Trained employees on company procedures and worksite safety.
  • Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • Guided management and supervisory staff to promote smooth operations.
02/2019 to 07/2021
Department Manager Kaiser Permanente Douglasville, GA,
  • Performed opening and closing duties as part of management team and handled cash management.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Followed safety protocols and company processes and procedures.
  • Worked closely with sales associates to complete tasks.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Supervised 12-member team of departmental managers and monitored performance.
  • Trained employees on proper and safe use of equipment and tools.
  • Enforced departmental policies, procedures and state and federal laws.
  • Hired, trained and coached employees to deliver world-class customer service.
  • Created culture of empowerment and innovation for employees to promote engagement.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
  • Built and managed relationships with vendors through effective contract management and price negotiations.
  • Supervised 56 full-time and 24 part-time employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Handled shift overstock, restocking, and inventory control.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Employed process improvement initiatives within department.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Calculated expenses and overhead to remain profitable and competitive.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Examined merchandise to correctly price and display products.
  • Assigned tasks based on operational needs and individual strengths.
  • Supervised staff of 56 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
05/2003 to 02/2019
Department Manager Mckesson Mccalla, AL,
  • Performed opening and closing duties as part of management team and handled cash management.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Supervised 116 full-time and 56 part-time employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Handled shift overstock, restocking, and inventory control.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Employed process improvement initiatives within department.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Calculated expenses and overhead to remain profitable and competitive.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Examined merchandise to correctly price and display products.
  • Assigned tasks based on operational needs and individual strengths.
  • Supervised staff of 16 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Trained employees on proper and safe use of equipment and tools.
  • Supervised 20-member team of departmental managers and monitored performance.
  • Enforced departmental policies, procedures and state and federal laws.
  • Hired, trained and coached employees to deliver world-class customer service.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
  • Created culture of empowerment and innovation for employees to promote engagement.
  • Improved department operations and reduced costs by implementing waste.
  • Built and managed relationships with vendors through effective contract management and price negotiations.
Education and Training
Expected in 05/2003
High School Diploma:
Elysian Fields High School - Elysian Fields, TX
GPA:
Expected in
:
Remington College - Shreveport, LA,
GPA:

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Resume Overview

School Attended

  • Elysian Fields High School
  • Remington College

Job Titles Held:

  • General Manager
  • Department Manager
  • Department Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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