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Postmaster/ Manager Resume Example

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POSTMASTER/ MANAGER
Objective

Highly motivated, reliable worker with a strong work ethic and willingness to go beyond the expected pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Project organization
  • Records maintenance
  • First Aid/CPR
  • Problem resolution
  • Hazardous materials handling
  • Staff development and leadership
Education and Training
Chemeketa Community CollegeCity, StateSome College (No Degree): Fire Science
  • Keizer Fire Junior Explorers Treasurer
  • Keizer Fire Junior Explorers Lieutenant
  • "Theater By Storm" Human Resources Director Member
  • Firefighter I certification
  • Firefighter II certification
  • BLS/CPR certification
  • EMT certification
Experience
05/2017 - Current
Marsden Holding Llc - Boynton Beach , FLPostmaster/ Manager
  • Supervises carrier activities; evaluates the daily workload and makes carrier and route assignments.
  • Supervises the distribution and dispatch of mail.
  • Analyzes delivery operations, mail flows, and retail operations within the work unit using observation, data analysis, and computer models; makes recommendations to improve operations.
  • Ensures compliance with vehicle maintenance and inspection schedules; monitors vehicle service contracts.
  • Provides on-the-job training; ensures complete training in current operating and safety procedures. Hiring and training of 30+ new clerks, carriers and supervisors.
  • Establishes effective work team relationships; involves employees in decisions that affect them.
  • Has frequent contact with the public, large volume mailers, and representatives of community, business, or mailing organizations to respond to mailing inquiries.
  • Supervises and participates in record-keeping of work hours, mail volumes, cost ascertainment data, carrier transportation costs, accident and injury occurrences and costs, and personnel time and attendance.
  • Resolved complex delivery issues and customer complaints, maintaining 100% customer satisfaction rate by quickly and professionally settling disputes
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Optimized staffing levels with strategic scheduling and task delegation.
  • Communicated postal laws and regulations and enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Integrated process improvements to increase overall workflow.
08/2010 - 11/2017
City Of Bellaire, Tx - Bellaire , TXVolunteer Firefighter
  • Operated pumps connected to high-pressure hoses.
  • Display of honesty, integrity, courage, and strength.
  • Promptly responded to incidents and demobilized pertinent equipment, including water tenders and fire engines.
  • Planned, developed, implemented and monitored fire safety plans that addressed specific fire and life safety systems.
  • Conducted search and rescue operations and quickly analyzed all medical emergencies as well as administered first aid to injured persons.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
05/2015 - 05/2017
M & F Bank - Raleigh , NCPT Paint Specialist
  • Supporting the sales efforts by servicing wholesale and retail customers.
  • Maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.
  • Operated POS system, inputted sales orders and tracked delivery or pick-up processes to expedite purchases.
  • Managed customer telephone inquiries by giving accurate product information and product selection advice.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times to businesses.
08/2014 - 05/2015
Sherwin Williams - City , STATETeller
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Adhered to regulatory and company security and audit procedures.
  • Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
  • Word choice

Resume Overview

School Attended

  • Chemeketa Community College

Job Titles Held:

  • Postmaster/ Manager
  • Volunteer Firefighter
  • PT Paint Specialist
  • Teller

Degrees

  • Some College (No Degree) : Fire Science

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