LiveCareer-Resume

Post Office Clerk resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Efficient Office Assistant with ten years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.

Reliable employee skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce reports and correspondence. Positive, upbeat and service-oriented.

Skills
  • Business writing
  • Results-oriented
  • Understands grammar
  • Resourceful
  • Proofreading
  • Advanced MS Office Suite knowledge
  • Strong interpersonal skills
  • Meticulous attention to detail
Experience
07/2017 to Current Post Office Clerk Open Lending | Irving, TX,


  • Drove retail sales by promoting and selling stamps and envelopes.
  • Improved customer satisfaction by planning more effective routes and updating service standards.
  • Operated mail processing equipment and manually sorted mail.
  • Set goals and operating procedures that maximized employee effectiveness.
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Supported supervisor in operational improvements and resolution of technological/operational problems to deliver top-notch customer service.
  • Created communication strategies to meet client objectives.
12/2012 to 07/2013 Office Assistant ABC Pregnancy Care Center | City, STATE,
  • Connected walk-in clients with the staff advocate to best benefit their specific needs
  • Assisted in collecting and managing incoming fundraised monies
  • Produced, edited, and operated mailing process of all newsletters
  • Assisted in creating new curriculum for client education
09/2010 to 07/2012 Homeless Housing Intake Clerk Love In The Name Of Christ | City, STATE,
  • Performed Client intake interviews over phone or in person
  • Gathered, organized clients personal history, budgetary needs, work experience, and background checks in friendly, personable manner
  • Job-coaching needs up-to-date
  • Manned homeless housing hotline for 25-room shelter
  • Managed and distributed governmentally funded housing assistance monies
  • Gathered, organized, and maintained client’s files spanning the entirety of the shelter’s existence
  • Assisted with social media creation
  • Wrote professional, statistical, and informational documentation for governmental offices reviewing needs
Education and Training
Expected in 2017 Bachelor of Arts | Journalism Grace College and Seminary, Winona Lake, IN GPA:
Expected in 2017 Bachelor of Arts | Biblical Studies Grace College and Seminary, Winona Lake, IN GPA:
Additional Information

All throughout my education at Grace College and beyond, I served as an editorial assistant for a local ministry in Winona Lake, Indiana. In procuring this position, I was able to put feet to my journalistic education as I learned practical ways to produce professional documentation, proofread and edit a variety of publications, as well as re-write other individual’s articles to make their point cleaner, sharper, and more engaging. It is my desire to use this experience to best benefit and promote the company’s services. I thrive in taking my personal skillset to make those I work with and for shine brightly in the community it serves.

Skills
  • Business writing
  • Results-oriented
  • Understands grammar
  • Resourceful
  • Proofreading
  • Advanced MS Office Suite knowledge
  • Strong interpersonal skills
  • Meticulous attention to detail
Work History
07/2017 to Current Post Office Clerk Grace College & Theological Seminary | Winona Lake, IN


  • Drove retail sales by promoting and selling stamps and envelopes.
  • Improved customer satisfaction by planning more effective routes and updating service standards.
  • Operated mail processing equipment and manually sorted mail.
  • Set goals and operating procedures that maximized employee effectiveness.
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Supported supervisor in operational improvements and resolution of technological/operational problems to deliver top-notch customer service.
  • Created communication strategies to meet client objectives.
09/2010 to 07/2012 Homeless Housing Intake Clerk Love in the Name of Christ | Kenai , AK
  • Performed Client intake interviews over phone or in person
  • Gathered and organized clients personal history, budgetary needs, work experience, and background checks in a friendly, personable manner to best assist the client
  • Assisted clients with job searching, and consistently kept each client’s job-coaching needs up-to-date
  • Manned homeless housing hotline for 25-room shelter
  • Managed and distributed governmentally funded housing assistance monies
  • Gathered, organized, and maintained client’s files spanning the entirety of the shelter’s existence
  • Assisted with social media creation 
  • Wrote professional, statistical, and informational documentation for governmental offices reviewing needs


12/2012 to 07/2013 Office Assistant ABC Pregnancy Care Center | Kenai, AK
  • Connected walk-in clients with the staff advocate to best benefit their specific needs
  • Assisted in collecting and managing incoming fundraised monies
  • Produced, edited, and operated mailing process of all newsletters
  • Assisted in creating new curriculum for client education

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Resume Overview

School Attended

  • Grace College and Seminary
  • Grace College and Seminary

Job Titles Held:

  • Post Office Clerk
  • Homeless Housing Intake Clerk
  • Office Assistant

Degrees

  • Bachelor of Arts
  • Bachelor of Arts

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