Post Office Clerk resume example with 6+ years of experience
Efficient Office Assistant with ten years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.
Reliable employee skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce reports and correspondence. Positive, upbeat and service-oriented.
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- Drove retail sales by promoting and selling stamps and envelopes.
- Improved customer satisfaction by planning more effective routes and updating service standards.
- Operated mail processing equipment and manually sorted mail.
- Set goals and operating procedures that maximized employee effectiveness.
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions.
- Supported supervisor in operational improvements and resolution of technological/operational problems to deliver top-notch customer service.
- Created communication strategies to meet client objectives.
- Connected walk-in clients with the staff advocate to best benefit their specific needs
- Assisted in collecting and managing incoming fundraised monies
- Produced, edited, and operated mailing process of all newsletters
- Assisted in creating new curriculum for client education
- Performed Client intake interviews over phone or in person
- Gathered, organized clients personal history, budgetary needs, work experience, and background checks in friendly, personable manner
- Job-coaching needs up-to-date
- Manned homeless housing hotline for 25-room shelter
- Managed and distributed governmentally funded housing assistance monies
- Gathered, organized, and maintained client’s files spanning the entirety of the shelter’s existence
- Assisted with social media creation
- Wrote professional, statistical, and informational documentation for governmental offices reviewing needs
All throughout my education at Grace College and beyond, I served as an editorial assistant for a local ministry in Winona Lake, Indiana. In procuring this position, I was able to put feet to my journalistic education as I learned practical ways to produce professional documentation, proofread and edit a variety of publications, as well as re-write other individual’s articles to make their point cleaner, sharper, and more engaging. It is my desire to use this experience to best benefit and promote the company’s services. I thrive in taking my personal skillset to make those I work with and for shine brightly in the community it serves.
- Business writing
- Results-oriented
- Understands grammar
- Resourceful
- Proofreading
- Advanced MS Office Suite knowledge
- Strong interpersonal skills
- Meticulous attention to detail
- Drove retail sales by promoting and selling stamps and envelopes.
- Improved customer satisfaction by planning more effective routes and updating service standards.
- Operated mail processing equipment and manually sorted mail.
- Set goals and operating procedures that maximized employee effectiveness.
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions.
- Supported supervisor in operational improvements and resolution of technological/operational problems to deliver top-notch customer service.
- Created communication strategies to meet client objectives.
- Performed Client intake interviews over phone or in person
- Gathered and organized clients personal history, budgetary needs, work experience, and background checks in a friendly, personable manner to best assist the client
- Assisted clients with job searching, and consistently kept each client’s job-coaching needs up-to-date
- Manned homeless housing hotline for 25-room shelter
- Managed and distributed governmentally funded housing assistance monies
- Gathered, organized, and maintained client’s files spanning the entirety of the shelter’s existence
- Assisted with social media creation
- Wrote professional, statistical, and informational documentation for governmental offices reviewing needs
- Connected walk-in clients with the staff advocate to best benefit their specific needs
- Assisted in collecting and managing incoming fundraised monies
- Produced, edited, and operated mailing process of all newsletters
- Assisted in creating new curriculum for client education
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Resume Overview
School Attended
- Grace College and Seminary
- Grace College and Seminary
Job Titles Held:
- Post Office Clerk
- Homeless Housing Intake Clerk
- Office Assistant
Degrees
- Bachelor of Arts
- Bachelor of Arts
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