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POS Cashier Associate Resume Example

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POS CASHIER ASSOCIATE
Summary
Detail-oriented professional with extensive experience in training employees and providing customer needs, ensuring the company meets expectations. An accomplished, self motivated person with over 15 years of experience in retail and customer service along with a lifetime experience in the field of sports knowledge. Hardworking professional recognized for meeting and exceeding company goals. Fosters strong relationships with customers that result in high level of customer retention and product loyalty. Demonstrates solid ability to communicate with diverse customers. Focused on developing strong rapport with customers, vendors and staff. Proven success in troubleshooting and problem resolution. Leads by example and establishes a professional work environment.
Skills
  • Team Leadership
  • Communication
  • Work Ethic
  • Interpersonal Skills
  • Patience
  • Cash Handling
  •  Document Management 
  • Proficiency in Microsoft Office Suite
  • Functional Knowledge
  • Talent Development
Experience
POS Cashier Associate Mar 2016
Kohl's － Merrillville, Indiana
  • Train employees on equipment and operation of cash register.
  • Greet customers with a smile, providing great customer service.
  • Maintain a positive and cheerful attitude, while providing an uplifting and upbeat atmosphere.
  • Investigates reported incidents of shoplifting.
  • Maintains data which provides management an opportunity to evaluate customers needs on a trend analysis basis.
  • Performs related duties as assigned.
Intern-Assistant Legal Secretary Aug 2010 to Dec 2010
 Padove Law Office － Highland, Indiana
  • Maintain strict adherence to Indiana Law policies and procedures, by maintaining strict confidentiality.
  • Develop a superior knowledge of and utilize legal research options, tools, and guidelines to assist clients.
  • Provide information to clients who call or visit Mr.
  • Padove website regarding personal injuries, family law, including creation of a realistic family rules according to the law, and provide information regarding available traffic or work injuries and other legal options.
  • Ensure that photographic identification has been obtained from client at intake or upon first counseling session prior to opening a case file.
  • Conduct follow up communications with clients and courts as needed to ensure receipt by client, in order to address any deficiencies in package, when inquiring about status of cases which helps escalate on an as needed basis and accordingly per protocol.
Pal Trainer-Lead Cashier Sep 2001 to Sep 2013
 Big Kmart － Griffith, Indiana
  • Trained, managed, and coordinated team employees on equipment and operation of cash register and store goals.
  • Greet customers with a smile, providing great customer service.
  • Exceeded sales goals by 12% for the first quarter of 2008.
  • Increased productivity through serving 50-100 customers in consistent upsold offerings and daily reward specials, resulting in roughly $800 per day in sales.  
  • Maintain a positive and cheerful attitude, while providing an uplifting and upbeat atmosphere.
  • Investigates reported incidents of shoplifting.
  • Maintains data which provides management an opportunity to evaluate customers needs on a trend analysis basis.
  • Performs related duties as assigned.
Greeter/Bus Person Aug 1998 to Aug 1999
 Empress Casino － Hammond, Indiana
  • Greet customers in providing great customer service in a positive and cheerful atmosphere.
  • Provide employee assistance in an environment filled with great teamwork.
  • Maintain clean atmosphere, providing great customer service.
Education
Master of Science, Sports Administration 2018 Valparaiso University － Valparaiso, IN, USA
Bachelor of Arts, Political Science/Criminal Justice 2010 Purdue University Calumet － Hammond, IN, USA
  • Member of Criminal Justice Club
  • Semester Honors Academic Achievement Award
  • Coursework in Criminal Justice, Women in Law & Politics, International Relations, Political Science, Statistics, Foreign Language, Abnormal Psychology, Literature, African-American Studies, Forensic Science, Computers, Communication, Law & Society, Juvenile Delinquent and Criminal Investigations.
  • Sports Journalist
High School Diploma, General Studies 1997 Central High School － East Chicago, IN, USA
Master of Science, Criminal Justice Walden University － Minneapolis, MN, USA Coursework in the Nature of Crime and Criminology, and Controversies in Criminal Justice.
Skills
analytical skills, cash register, counseling, client, clients, customer service, decision making, desktops, Train employees, Law, legal, legal research, Mac, Microsoft Office Suite, policies, retail, safety, Self starter, teamwork, trend, verbal communication skills, website, Excellent written, articles
Activities and Honors
  • Boys & Girls Club Member and Volunteer, 1992-1998; 2010-2014 
  • Sports Writer, Purdue University Calumet 2007 
  • Recipient of the Purdue University Calumet Liberal Arts and Social Science Semester Honors Award Certificate, 2010
  • Criminal Justice Club Member, Purdue University Calumet 2010
  • Volunteer, Intramural Sports at Franklin Elementary School Academy, 2014-2015
  • Avid Sports Enthusiast and Sports Writer 
  • Mentor
​
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Resume Overview

Companies Worked For:

  • Kohl's
  • Padove Law Office
  • Big Kmart
  • Empress Casino

School Attended

  • Valparaiso University
  • Purdue University Calumet
  • Central High School
  • Walden University

Job Titles Held:

  • POS Cashier Associate
  • Intern-Assistant Legal Secretary
  • Pal Trainer-Lead Cashier
  • Greeter/Bus Person

Degrees

  • Master of Science , Sports Administration 2018
    Bachelor of Arts , Political Science/Criminal Justice 2010
    High School Diploma , General Studies 1997
    Master of Science , Criminal Justice

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