Portfolio Homeowner Association Manager Resume Example
Love this resume?Build Your Own Now
PORTFOLIO HOMEOWNER ASSOCIATION MANAGER
Professional Summary
Recognized for the ability to work independently, proactively anticipating needs and taking action, while handling complex and confidential issues with a high degree of professionalism and integrity. Proven ability to perform well in challenging environments with multiple competing priorities.
Work History
Portfolio Homeowner Association Manager, 03/2018 to CurrentKohn-Ell Management, City , STATE
- Served as off-site manager of 24 Associations including commercial, townhomes, and single-family neighborhoods with HOA's.
- Reviewed weekly and monthly financial reports and directed action for payment and collection.
- Interacted directly with vendors and contractors, requested bids for upcoming projects, reviewed and approved change orders, researched maintenance methods, practices, and alternatives, and monitored status of each project from start to finish.
- Provided effective customer service by assisting clients with maintenance requests, answering questions about communities, assist with closing, answered loan and mortgage questionnaires, and assisting homeowners with issues regarding their property.
- Composed homeowner violation letters, implemented and updated monthly spreadsheets used to track correspondence, maintenance requests, work orders and action items pending and completed.
- Responsible for writing all materials needed by Board, to include writing newsletters, special notices, resolutions, policy statements, marketing material, etc.
Traffic Management Control Operator, 11/2012 to 07/2015AECOM, City , STATE
- Communicate with appropriate local agencies, authorities, and wrecker companies in the management and clearance of traffic incidents.
- Answer phones to provide information or assistance to motorists, Department personnel, or other agencies on traffic and road condition; direct calls to designated personnel in Traffic Operations or take appropriate action.
- Monitor weather conditions for potential problems affecting traffic; make necessary communication and take appropriate action.
- Perform record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists.
- Update items on the 511 website and Interactive Voice Response system as directed.
- Use radio, landline phone, and mobile phone to communicate with law enforcement, ambulance, fire department, or towing service to provide clear and accurate information regarding incidents and the response required.
Broker / Realtor, 06/2005 to 11/2012Re/Max Real Estate Solutions, City , STATE
- Functioned as intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Advised clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Accompanied buyers during visits to and inspections of property, advising them on suitability and value of homes.
- Compared property with similar properties that have recently sold to determine its competitive market price.
- Promoted sales of properties through advertisements, opening houses, and participation in multiple listing services.
- Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Conferred with escrow companies, mortgage lenders, processors, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Coordinated property closings, overseeing signing of documents and disbursement of funds.
Education
Associate of Applied Science, Accounting, 05/2019
Wake Technical Community College - City
Bachelor of Arts, Sociology, Accounting and Business, 05/2001
The University of North Carolina At Charlotte - City
Hobbies
White water rafting
Dancing
Card Games
Skills
- Advertisement and Marketing
- Materials
- Negotiations
- Newsletters
- Personnel
- Radio Operations
- Record keeping
- CCTV
- Law enforcement
- Legal
- Website Management
- Community safety
- Community guidelines enforcement
- Service contract negotiation
- Vendor relationship management
- Maintenance knowledge
- Sales
- Marketing and advertising
- Building operations
- Staff Management
- Contract Negotiation
- Data Entry
- Multi-tasker
- Presentations
- Closing
- Competitive
- Contracts
- Clients
- Customer service
- Financial
- Sales
- Spreadsheets
- Multi-line Phone Systems
- Letters
- Board of directors support
- Community rules and regulations
- Community operations
- Tenant complaint resolution
- Customer service-focused
- City and county regulations
- Research
- Business Development
- Financial budgeting and reporting
- Database Management
- Property tours and inspections
- Accounts Payables/Receivables
- Training
- Vocational Rehabilitation
- Attention To Detail
- Mortgage Loans
- Quality Control Policies
- Processing Procedures
- Ms Office
- Created Reports
- Strong Written Communication
- Meetings
- Ability To Prioritize
- Computer Software
- Scheduling
- Change Orders
- Accounting Principles
- Sales Contracts
- Mortgage Processing
- Analyze Data
- Software Applications
- Ability To Learn
- Strong Problem-Solving Skills
- Data Mining
- Telephone Calls
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Wake Technical Community College
- The University of North Carolina At Charlotte
Job Titles Held:
- Portfolio Homeowner Association Manager
- Traffic Management Control Operator
- Broker / Realtor
Degrees
- Associate of Applied Science , Accounting 05/2019
Bachelor of Arts , Sociology, Accounting and Business 05/2001
Similar Resumes
