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Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated law enforcement leader with over two decades of experience planning, leading and improving the Cleveland Division of Police. Strategic in developing law enforcement officers while providing the citizens of Cleveland with selfless service. Focused on motivating staff, appropriate allocation of resources, budget management, innovation, improving community relations, and furthering goals as a member of the Cleveland Division of Police Command Staff.

Work History
04/2019 to Current
Police Captain Ascension (System Office) Niceville, FL,
  • Executive Officer assigned to Commander Bureau of Communications and Property Control
  • Managed over 150 talented sworn and non-sworn personnel assigned to Communication Control Section, Logistics Section, and Property Section
  • Primary executive manager responsible for all human resource related matters involving hiring of personnel, training, grievances, and disciplinary procedures
  • Enhanced team workflows and employee job satisfaction by coordinating communication between superior officers and employees
  • Enhanced recruitment efforts and expanded staffing for Bureau of Communications from 76% in 2019 to 98% in 2020
  • Coordinated and partnered with federal, state, and local law enforcement agencies during high profile incidents
  • Instrumental with implementation and daily operations involving ProQA emergency dispatching and quality assurance systems
  • Initiated operational improvements using lean methodologies to drive efficiency and reduce costs
  • Assisted with negotiating twelve hour shifts for emergency dispatchers which improved fiscal management and reduced overall overtime expenditures
  • Represented management during labor contract negotiations with Ohio Patrolman's Benevento Association and Cleveland Police Patrolmen's Association
  • Committee Assignments: Communication Control Section Review, Cuyahoga County Emergency Communications System Voting Board Member, City of Cleveland Hiring Board, City of Cleveland Labor Relations Board Member
06/2015 to 04/2019
Police Lieutenant University Of Wisconsin Madison Arlington, WI,
  • Administrative Lieutenant assigned to 4th Neighborhood Police District
  • Managed work flow from patrol operations to commanding officer
  • Daily responsibilities consisted of managing fleet maintenance, facility maintenance, implementing administrative operations involving all assigned personnel, community complaints, and complaint database audits
  • Spearhead and managed capital improvement projects for ceremony logistics, Tour of Good Cheer holiday event, Big City Boo, 4th District Safety Fair, Unity in Park Festival, Mayors Night Out Against Crime and 11th Congressional District Community Caucus Parade
  • Coordinated with federal and state law enforcement partners during dignitary visits and campaigns
  • Spearhead and managed capital improvement projects for 4th District which included: employee wellness center, front lobby renovations, officer break room renovations, officer training room, fallen officers memorial, and parking lot resurfacing
  • Managed a talented, diverse group of law enforcement officers assigned to traffic enforcement , administrative operations, and community engagement
  • Coached and mentored diverse group of interns and students
  • Engaged with local individuals and community leaders on a daily basis and addressed concerns involving quality of life issues while implementing community problem oriented policing strategies
  • Assigned as acting 4th District commanding officer during Republican National Convention. Responsibilities consisted of prioritizing community policing goals and management of all district operations
  • Committee Assignments: St. Luke's Foundation, Cleveland Foundation, Cleveland Police Foundation, Cleveland Housing Network, Habitat for Humanity, 4th District Community Relations Board, 4th District Wellness Center Committee President, Rainbow Terrace Safety Committee, and Shaker Development Corporation
04/2009 to 06/2015
Police Sergeant Los Rios Community College District Sacramento, CA,
  • Assigned to the 5th Neighborhood Police District as a patrol supervisor
  • Planned, scheduled and supervised work of 30 subordinates
  • Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths
  • Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures
  • Investigated officer involved use of force incidents, motor vehicle crashes, injury investigations, sick review evaluations, and complaints of misconduct
  • Managed patrol units within assigned sectors and promoted community policing initiatives
  • Managed shift administrative operations while maintaining control of vital evidence and property
  • Assigned as the acting platoon lieutenant on multiple occasions and completed duties relevant to the position
  • Assisted with community events and community outreach through the commanding officer's office
  • Detailed to the police academy and provided instruction as a certified Ohio Peace Officer Training Commission instructor
09/1998 to 04/2009
Patrol Officer General Dynamics Glynco, GA,
  • Conducted preliminary investigations at scenes of major crimes
  • Initiated numerous investigations involving felony and misdemeanor crimes
  • Proactively policed 2nd, 3rd, and 5th Neighborhood Police Districts while respecting community members and their interests
  • Provided field training for numerous probationary patrol officers
  • Managed complex scenes as a crisis intervention officer involving citizens who possess special needs
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Assisted in special investigations and crime prevention programs
Skills
  • Community Oriented Policing
  • Critical thinking ability
  • Workload balancing
  • Complex problem-solving abilities
  • Budget Management
  • Organizational Development
  • Training and mentoring
  • Team building
  • Written and verbal communication
  • Problem resolution
  • Organization
  • Policy Development
  • Customer service
  • Team management
  • Emergency dispatching equipment
  • PR strategy development
  • Law enforcement experience
Education
Expected in 1997
Journeyman : Lineman
International Brotherhood of Electrical Workers - Ohio ,
GPA:
Expected in 1990
Licensed Real Estate Professional: Commercial And Residential Real Estate
Hondros Career Center - Ohio,
GPA:
Expected in 06/1989
High School Diploma:
St. Edward High School - Lakewwod, Ohio,
GPA:
Certifications

Ohio Peace Officers Training Academy Instructor

Cleveland Police Academy

Field Training Officer, Supervisory Training Officer, and Patrol Rifle Operator

International Academy of Emergency Police Dispatch

Certified Police Dispatcher

American Council on Criminal Justice Training

Use of Force Investigations

International Association of Chief's of Police

Leadership in Police Organizations

Federal Emergency Management Agency

Field Force Planning and Homeland Security Management Courses

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Resume Overview

School Attended
  • International Brotherhood of Electrical Workers
  • Hondros Career Center
  • St. Edward High School
Job Titles Held:
  • Police Captain
  • Police Lieutenant
  • Police Sergeant
  • Patrol Officer
Degrees
  • Journeyman
  • Licensed Real Estate Professional
  • High School Diploma

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