Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a Health care professional / experienced receptionist who keeps their knowledge current in their field through their commitment to Continuing education, and medical extra credential courses with new technologies and developments through NHA , This helps by staying up to date on the latest in patient care which leads me be better equipped to help patients.

I am Looking to work as a Phlebotomy Technician, & or a medical receptionist/ administrative assistant, in a hospital , medical office , or any medical setting where my experience , certification, skill set and knowledge will be utilized.

My skill set is a perfect match for the job requirements associated with this employment position in particular, my phlebotomy skills and medical / administrative medical experience make me an ideal candidate for the available job position. I have the utmost Compassion for my patients & others as a healthcare professional where primary duty is caring for others , it is especially important that I as a healthcare professional am caring and understanding while performing the job duties in order to make all patients feel as comfortable and at ease as possible , since the medical setting can make some patients or clients feel uneasy. I am a team player , skilled multitasker, i have precise hand-eye coordination , & detail oriented in all that I do. I feel you should hire me for this position because , I believe that I can be an effective asset to the company and bring high quality healthcare to your patients , while having the right personality & attitude along with being well experienced in this field.

Experience
06/2021 to 09/2021
Plasma Center Technician Biolife Ammon, ID,
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Used multiple electronic medical software, including iPads for patient intake info and epic software to conduct patient intakes and send correspondence.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Traveled to numerous nursing facilities per month to collect blood and other specimens
  • Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing tests.
  • Sterilized instruments and prepared exam rooms each day.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
12/2016 to 03/2020
Mobile Phlebotomist Southcoast Health System Fall River, MA,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified collection orders and communicated discrepancies to nurses.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Coordinated in-office and off-site testing for high volume of daily patient samples.
  • Identified patients using proper procedures prior to specimen collection.
  • Transported specimens following established protocol for temperature and light.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Properly stored and transported specimens to prevent loss and delays.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
12/2019 to 03/2020
Front End Manager /Administrative Assistant Healthsource Chiropractic & Progressive Wellness City, STATE,

● Checking patients in & out upon arrival and departure

● Scheduling follow-up appointment for the patients

● Filling new patient sheets out & entering the information into the system

● Creating patient notes in computer system

● Updating patient profile / stimulation packets

● Giving / preparing patient written examinations

● Setting MRIs & X-rays up on the computer for the doctor

● Writing outpatient birthday / reminder cards

● Setting up text messaging from our facility to patients for appointment reminders Sanitizing medical chiropractic beds

● Assisting patients to their rooms

● Organizing / typing & printing reports on patients for the doctor

06/2019 to 09/2019
Medical Assistant /Medical Receptionist Cillo Family Chiropractor City, STATE,
  • Updated group medical records and technical library to promote smooth office operations.
  • Set up appointments for physician visits and procedures using calendar software.
  • Entered insurance, demographics and health history into patient database.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Informed patients of financial responsibilities prior to rendering services.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Gathered, transcribed and typed medical information into charts.
  • Compiled physical and digital documents, charts and reports.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Ordered ink cartridges, toner, paper and other office supplies.
01/2018 to 04/2018
Fitness Center Medical Receptionist. /Administrative Assistant Kennedy Fitness City, STATE,
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Watched clients during exercises and assisted with exercises.
  • Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
  • Prepared teaching area for each class and returned all equipment to storage after classes.
  • Informed clients through effective presentations regarding healthcare and benefits of services.
  • Worked out specific muscle groups and body systems with well-designed routines.
  • Created fitness routines to motivate clients to remain in wellness programs.
  • Maintained heavy class load of sessions per month, actively engaging clients and driving member retention.
  • Demonstrated correct form of different gymnastic and training equipment.
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
  • Developed orthopedic exercise rehabilitation training plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
  • Planned small group and individual exercise fitness programs and routines for clients .
  • Monitored participants to correct form, enhance safety and improve results.
  • Performed competitive market analysis to identify opportunities for business growth, including securing contracts with local school districts to provide athletic training to students.
  • Successfully completed training initiatives, increasing customer loyalty.
  • Managed all issues and provided excellent customer service, resulting in satisfied customers .
  • Created individual workout routines based on member fitness level.
  • Helped people of different physical abilities meet fitness goals with customized classes.
  • Oversaw physical education programs to promote skill building and overall health.
  • Created and led custom and group fitness sessions, including silver sneakers program, bringing in numerous new clients.
  • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
  • Devised new programs and monitored client progress.
  • Developed and delivered a number of weekly fitness classes.
  • Re-racked weights and maintained neat, organized and clean club.
  • Guided clients on proper nutrition and exercise habits.
  • Administered various fitness assessments to measure client progress.
01/2015 to 04/2015
Fitness Center Receptionist La Fitness - Fitness International City, STATE,
  • Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
  • Monitored fitness room to direct smooth flow of patrons through exercise circuits.
  • Scheduled personal training sessions and maintained and updated appointment calendars.
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Collected payments, renewed memberships and resolved billing issues.
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
  • Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
  • Re-racked weights to maintain neat, organized and clean gym.
  • Encouraged and motivated members to attend group fitness classes to boost profitability.
  • Resolved customer complaints and made necessary updates to customers' accounts.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained professional tone at all times, including during peak rush hours.
  • Managed complex schedules and travel arrangements for personnel.
  • Drafted business correspondence, memos and meeting minutes.
  • Updated databases and spreadsheets to promote access to information.
  • Gathered, sorted, distributed and sent mail and packages.
Skills
  • Decision Making
  • Information Gathering
  • Data Entry
  • Vacuum Tube and Syringe Use
  • Documentation and Recordkeeping
  • Peak and Trough Tests
  • Tray Organization
  • Instrument Sterilization
  • Specimen Collection
  • Data Analysis
  • Interval Testing
  • Patient Relations
  • Sample and Form Matching
  • Glucose Screening
  • Written and Verbal Communication
  • Electronic Medical Record Software
  • Sharps Collection
  • Blood Culturing
  • Analytical Diagnostic Support
  • Problem Solving
  • Hemoglobin Testing
  • MEDITECH Laboratory and Microbiology
  • Butterfly Venipuncture
  • Blood Alcohol Testing
  • Microsoft Office
  • Sample Processing
  • Fluid and Tissue Disposal
  • Scheduling Software
  • Biohazard Policy Compliance
  • Goal Minded
  • Staff Collaboration
  • Logical Thinking
  • Team Leader
  • Anticoagulant Drug Dispensing
  • Arterial Blood Draws
  • Machine Calibration
  • Physician Order Review
  • Finger Stick Method
  • Injection Administration
  • Complex Terminology Interpretation
  • Attention to Detail
  • Donor Suitability Determination
  • Equipment and Supply Inspections
  • Paperwork Processing
  • Supply Restocking
  • Medical History Taking
  • Process Monitoring
  • Customer Service
  • Fluid Intake Monitoring
  • Task Prioritization
  • Hazardous Material Disposal
  • Appointment Scheduling
  • Data Confidentiality
  • Conflict Resolution
  • Saline Flushes
  • Patient Monitoring
  • Quality Control
  • Lab Reporting
  • Relationship Building
  • Medical records maintenance
  • Drawing blood
  • Data entry
  • Sharps disposal
  • Donor screening
  • Biohazard waste disposal
  • Sanitation and sterilization
  • Tracking specimens
  • HIPAA
  • Reliable and trustworthy
  • Data management
  • Problem resolution
  • Critical thinking
  • Team management
  • Proper storage procedures
Education and Training
Expected in 12/2016
Certified Phlebotomy Technician : Phlebotomy
Marconi Medical - Sewell, NJ
GPA:
Expected in 06/2016
GED:
Camden County College - Blackwood, NJ
GPA:
Expected in 06/2015
High School Diploma:
Timber Creek Regional High School - Erial, NJ
GPA:

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    School Attended

    • Marconi Medical
    • Camden County College
    • Timber Creek Regional High School

    Job Titles Held:

    • Plasma Center Technician
    • Mobile Phlebotomist
    • Front End Manager /Administrative Assistant
    • Medical Assistant /Medical Receptionist
    • Fitness Center Medical Receptionist. /Administrative Assistant
    • Fitness Center Receptionist

    Degrees

    • Certified Phlebotomy Technician
    • GED
    • High School Diploma

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