Plasma Center Technician resume example

• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
• Coordinated workflow based on stat, schedule, or outpatient needs.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Verified collection orders and communicated discrepancies to nurses.
• Conducted bleeding time tests and updated results into paper or electronic charts.
• Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
• Treated blood-related chronic disorders by performing therapeutic phlebotomy.
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Coordinated in-office and off-site testing for high volume of daily patient samples.
• Identified patients using proper procedures prior to specimen collection.
• Transported specimens following established protocol for temperature and light.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Prepared blood-collecting equipment to draw blood and safely store and transport samples.
• Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
• Sanitized work area after every patient to prevent contamination and spread of disease.
• Properly stored and transported specimens to prevent loss and delays.
• Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.

● Checking patients in & out upon arrival and departure

● Scheduling follow-up appointment for the patients

● Filling new patient sheets out & entering the information into the system

● Creating patient notes in computer system

● Updating patient profile / stimulation packets

● Giving / preparing patient written examinations

● Setting MRIs & X-rays up on the computer for the doctor

● Writing outpatient birthday / reminder cards

● Setting up text messaging from our facility to patients for appointment reminders Sanitizing medical chiropractic beds

● Assisting patients to their rooms

● Organizing / typing & printing reports on patients for the doctor

• Updated group medical records and technical library to promote smooth office operations.
• Set up appointments for physician visits and procedures using calendar software.
• Entered insurance, demographics and health history into patient database.
• Checked patients in and out for appointments and collected co-payments.
• Called patients to confirm scheduled appointments and obtain additional details.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
• Processed patient payments and scanned identification and insurance cards.
• Protected patients by observing strict HIPAA guidelines.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Took messages from patients and promptly relayed to appropriate staff.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Greeted each patient pleasantly and offered desk sheet for easy sign-in.
• Delivered high-quality administrative and customer service to sustain patient and work flows.
• Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
• Straightened up waiting room to maintain neat and organized space.
• Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
• Informed patients of financial responsibilities prior to rendering services.
• Handled correspondence, managed files and performed other clerical duties for office staff.
• Conducted patient intake interviews to collect medical information and insurance details.
• Gathered, transcribed and typed medical information into charts.
• Compiled physical and digital documents, charts and reports.
• Followed infection control procedures to protect patients and staff in waiting area.
• Ordered ink cartridges, toner, paper and other office supplies.

• Guided clients in safe exercise, taking into account individualized physical limitations.
• Watched clients during exercises and assisted with exercises.
• Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
• Prepared teaching area for each class and returned all equipment to storage after classes.
• Informed clients through effective presentations regarding healthcare and benefits of services.
• Worked out specific muscle groups and body systems with well-designed routines.
• Created fitness routines to motivate clients to remain in wellness programs.
• Maintained heavy class load of sessions per month, actively engaging clients and driving member retention.
• Demonstrated correct form of different gymnastic and training equipment.
• Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
• Developed orthopedic exercise rehabilitation training plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
• Planned small group and individual exercise fitness programs and routines for clients .
• Monitored participants to correct form, enhance safety and improve results.
• Performed competitive market analysis to identify opportunities for business growth, including securing contracts with local school districts to provide athletic training to students.
• Successfully completed training initiatives, increasing customer loyalty.
• Managed all issues and provided excellent customer service, resulting in satisfied customers .
• Created individual workout routines based on member fitness level.
• Helped people of different physical abilities meet fitness goals with customized classes.
• Oversaw physical education programs to promote skill building and overall health.
• Created and led custom and group fitness sessions, including silver sneakers program, bringing in numerous new clients.
• Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
• Devised new programs and monitored client progress.
• Developed and delivered a number of weekly fitness classes.
• Re-racked weights and maintained neat, organized and clean club.
• Guided clients on proper nutrition and exercise habits.
• Administered various fitness assessments to measure client progress.

• Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
• Monitored fitness room to direct smooth flow of patrons through exercise circuits.
• Scheduled personal training sessions and maintained and updated appointment calendars.
• Operated telephone switchboard to provide information, take messages and forward calls.
• Collected payments, renewed memberships and resolved billing issues.
• Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
• Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
• Re-racked weights to maintain neat, organized and clean gym.
• Encouraged and motivated members to attend group fitness classes to boost profitability.
• Resolved customer complaints and made necessary updates to customers' accounts.
• Greeted customers, answered general questions and directed to appropriate locations.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Maintained professional tone at all times, including during peak rush hours.
• Managed complex schedules and travel arrangements for personnel.
• Drafted business correspondence, memos and meeting minutes.
• Updated databases and spreadsheets to promote access to information.
• Gathered, sorted, distributed and sent mail and packages.