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Pit Manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced Pit Manager originally trained in Council Bluffs Iowa who thrives in dynamic, challenging and fast-paced casino environments. Assertive and enthusiastic, with extensive knowledge of all major table games and an unsurpassed worth ethic. Possesses comprehensive knowledge of compliance and casino management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty. Effective at improving customer satisfaction ratings through exemplary service. Reliable, motivated and willing to go the extra mile to guarantee guests’ satisfaction and comfort. Prior experience using Virtual Roster.

Proficient in the following games
  • Craps
  • Blackjack
  • Pai-gow
  • Tournament blackjack
  • Big six
  • Roulette
  • Baccarat
  • All major carnival games
Experience
Pit Manager, 09/2012 to 08/2014
San Manuel Indian Bingo & CasinoHighland, CA,

Promoted to Pit Manager in September of 2012. Trained in the day to day operations of a 100+ game casino. Became efficient in scheduling, preparing a road map and reassignment of all dealers. In Aug of 2014 I suffered an unexpected medical condition that resulted in a stroke and long rehabilitation. The casino could not hold my position for an extended period of time.

Floor Supervisor, 05/2010 to 08/2012
Crate And BarrelLocations: Murray, UT,

Moved to Pittsburgh and became part of the opening staff. Trained and mentored the brand new dealing staff. Learned the ins and outs of opening a new casino as well as progressing break in dealers to become more proficient in all games.

Dual Rate Casino Supervisor, 03/2007 to 05/2010
Travel + Leisure Co.Kihei, HI,

Promoted to Dual Rate Casino Supervisor. Learned duties and responsibilities of a floor supervisor as well as coaching techniques and knowledge of all compliance issues.

Dealer, 01/2003 to 03/2007
Ameristar CasinoCity, STATE,

Attended dealer school in February of 2003. Learned blackjack, carnival games and pai-gow. Shortly thereafter also took craps and roulette class provided by the casino. Also was a key member of their blackjack tournament dealing crew.

Education
High School Diploma: , Expected in 2000
East Fairmont High School - Fairmont, WV
GPA:
: General Studies, Expected in
Fairmont State University - Fairmont, WV
GPA:

Took general studies classes for two years. No degree achieved. Moved to midwest for blackjack class in February of 2003.

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Resume Overview

School Attended

  • East Fairmont High School
  • Fairmont State University

Job Titles Held:

  • Pit Manager
  • Floor Supervisor
  • Dual Rate Casino Supervisor
  • Dealer

Degrees

  • High School Diploma

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