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pipeline assistant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Efficient office administrator with dedication and skill to effectively manage business financial support, employee needs and office administration requirements. Positive and upbeat with staff, business leaders and guests. Effectively orchestrate support for diverse office needs. Dynamic administrative professional and leader with 4+ years of experience playing key role in attainment of daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen to ensure error-free environments. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills. Diplomatic, thorough and steadfast office worker with top-notch administrative skills and solid background in clerical duties. Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.

Skills
  • Problem-solving skills
  • Time management
  • Guest services
  • Conflict resolution
  • Providing information
  • Registration processing
  • Clerical duties
  • Check in and check out
  • Social perceptiveness
  • Word processing
  • Administrative support
  • Supply replenishment
  • Decision-making abilities
  • File management
  • Registration
  • Corporate branding
  • Bookkeeping
  • Office management
  • Hospitality service expertise
  • Conflict and issue documentation
  • Conference and meeting planning
  • Accounts payable and receivable
  • Data entry
  • Scheduling
  • Sorting and labeling
  • Project management
  • Time Management
Work History
Pipeline Assistant, 02/2013 - 09/2013
Regal Cinemas Corporation Alexandria (Kingstowne), VA,
  • Collected data by identifying sources of information, including designing survey and collection methods daily
  • Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base
  • Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis
  • Facilitated training for associates through daily coaching and regular business partnerships and performance appraisals
  • Assembled important paperwork and disclosures for borrower
  • Monitored key dates to ensure information is obtained by deadlines
  • Built strong relationships with customers through positive attitude and attentive response
  • Resolved retrieval problems by customizing design to meet requirements
  • Helped to organize 10-15 client's schedule and plan all appointments
  • Researched and analyzed information into briefing papers, reports and project papers
  • Returned phone messages and emails within daily and responded to complaints before issues escalated
  • Researched items at other locations to find products requested by shoppers
  • Laid out materials for efficient project work.
  • Followed correct reporting procedures for safety concerns and incidents.
  • Signaled equipment operators to align machinery.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Interpreted blueprints to determine locations, quantities and sizes of materials required.
  • Planned pipe system layout, installation and repair according to specifications.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
  • Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
  • Inspected work sites to determine presence of obstructions and determined where to cut pipes for structural integrity.
  • Kept detailed job records using Software and Software to maintain up-to-date filing system.
  • Prepared budgets and estimated costs for potential work on piping systems.
Waitress, 02/2009 - 01/2010
Ropes & Gray Los Angeles, CA,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Inspected dishes and utensils for cleanliness.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Office Administrator, 04/2007 - 07/2009
Four Seasons Hotels Inc Silicon Valley, CA,
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Performed general office duties, including answering multi-line phones, recording messages for Supervisor
  • Reported on daily office activities to help employees stay on top of dynamic conditions and make productive decisions
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records using spread sheets and quick books
  • Properly compiled and distributed reports and contracts
  • Played key role daily in achieving and maintaining top client satisfaction
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to clients to desired staff members
  • Verified 15 salaried and hourly employee time cards to prepare accurate weekly payroll
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
  • Monitored calendars and scheduled appointments based on the specific services requested by customers an availability to established load limits
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Generated shipment invoices, prepared for customers an for office records
  • Monitored and tracked project performance data with time an products spreadsheets to generate reports and keep management informed of important trends
  • Coordinated schedules, administrative functions, quality assurance and process improvements
  • Replenished office supplies when inventory became low and placed new orders for restocking
  • Produced professional and error-free letters, presentations and spreadsheets
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries
  • Disseminated reports and contracts to proper personnel and reviewed all information prior to shipping, promoting high level of accuracy
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed
  • Made orders for new office supplies, closely monitoring supply used and weekly budgets
  • Worked with vendors to obtain quotes, negotiate contracts and handle multiple shipments per week
  • Communicated openly with customers about status of service requested and the productivity time processes to maintain satisfaction
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
Valet Parking Attendant, 04/2005 - 11/2005
Belle Of Baton Rouge Casino City, STATE,
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
  • Parked and retrieved Number automobiles per Timeframe, successfully driving both manual and automatic vehicles.
  • Inspected vehicles prior to parking and during retrieval to detect damage.
  • Patrolled area to prevent thefts of parked cars or items in cars.
Education
GED: , Expected in
-
McAuliffe Pre-GED Center - Baton Rouge, LA,
GPA:
Status -
Certifications
  • Certified Dental Assistant
  • Certified General Hospitality
,

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Resume Overview

School Attended

  • McAuliffe Pre-GED Center

Job Titles Held:

  • Pipeline Assistant
  • Waitress
  • Office Administrator
  • Valet Parking Attendant

Degrees

  • GED

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