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physician practice manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Medical Professional with over 16 years of successful experience in patient satisfaction in high volume, fast paced physician practices. Recognized consistently for performance excellence and contributions to success in the medical field. Strengths in customer service, confidentiality and compliance. Excellent reputation for resolving problems, implementing processes and outstanding communication.

Skills
  • Staff Management
  • Practice management
  • Team building
  • Excellent work ethic
  • Conflict resolution
  • Workflow planning
  • Policy Development
  • Electronic health records
  • Outstanding Communication
Work History
Physician Practice Manager, 05/2017 to Current
Amita HealthMarriotsville, MD,
  • Oversee fiscal operations, including budgeting, authorizing expenditures and financial reporting.
  • Hire, train and supervise newly hired team members on office procedures, electronic medical records, ethics and organizational compliance.
  • Complete in-depth annual evaluations and competencies.
  • Consult with healthcare professionals on business decisions.
  • Establish close working relationships with front office, back office staff, medical assistants, nurses, medical providers, surgeons, administration and board members.
  • Create and implement policies and procedures for effective practice management.
  • Address and remedy all patient or team member conflict.
  • Provide outstanding support to entire staff which helps improve process flow and boosts efficiency.
  • Manage team of 30 medical personnel of all levels.
  • Assess processes and procedures, complying with OSHA and HIPAA regulations.
  • Review medical records for compliance and communicate findings.
Pediatric Medical Assistant, 10/2009 to 05/2017
Our Lady Of The Lake Regional Medical CenterZachary, LA,
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Monitored rapid laboratory test accuracy using quality controls.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Prepared and administered medications to alleviate patient symptoms.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Medical Assistant, 04/2008 to 10/2009
Chi HealthNicholasville, KY,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Restaurant Manager, 06/2006 to 05/2008
Marriott InternationalRichardson, TX,
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Education
Associate of Science: Nursing, Expected in 05/2005
University of Maine At Augusta - Augusta, ME,
GPA:

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Resume Overview

School Attended

  • University of Maine At Augusta

Job Titles Held:

  • Physician Practice Manager
  • Pediatric Medical Assistant
  • Medical Assistant
  • Restaurant Manager

Degrees

  • Associate of Science

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