Physician Practice Manager resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Adaptable healthcare manager accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment. Innovative, customer-oriented healthcare administrator with background in adult and pediatric ambulatory care. Strong background in quality assurance, management principles and practices. Seeking an advanced role within an integrated delivery system to assist in strategic planning, building cross functional teams and creating a culture of global think.
Skills
Budgeting proficiency
Strong presentation skills
Project management authority
Strategic planning capability
Analytical thinker
Resource management expertise
Quality improvement competency
Promotes positive behavior
Planning and development
Knowledge of Medicaid statutes and regulations
Independent judgment and decision making
Work History
Physician Practice Manager, 07/2011 - Current Amita Health – Navarre, ,
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Organized the department in accordance with administrative guidelines in order to provide specified ambulatory services to meet the legal, organizational and medical staff guidelines.
Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
Developed and achieved financial and growth goals.
Strategically planned methods to achieve operational goals and targets.
Encouraged creative thinking, problem solving, and empowerment as part of the clinic culture to improve morale and teamwork.
Recruited, hired, trained and coached current and new employees while cultivating an environment for continued staff development.
Business Associate, 09/2006 - 06/2011 Yale-New Haven Health – Madison, ,
Project Management
Liaison for the clinical and administrative staff
Created and maintained schedules for providers and clinicians
Managed/trained volunteers and new hires
Interviewed potential candidates and externs for administrative positions
Problem resolution with staff
Implemented procedures in front office and created procedure reference guide
Created and reported progress of PDCA’s
Monitored patient scheduling and compliance
Implemented front office Joint Commission standards
Instrumental in implementing Shared Medical Appointments
Instrumental in implementing Diabetes Uninsured Clinic
Intake for In-patient consults
Assisted with yearly physician/patient symposiums
Implemented no-show policy
update cash flow spreadsheet
Oversee Medical Records and Referral Specialist personnel
Assisted in coordinating patient care with diabetes educators
Participated in several LEAN teams
Assisted with the creation and implementation of Medical Records and Referral Specialist position
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