Pharmacy Tech/ Cashier Resume Example
[Pharmacy Tech] highly skilled at diagnostic and laboratory therapeutic procedures. Experience training new staff on proper testing and equipment operation. Medical Laboratory Technician with [4] years calibrating and adjusting malfunctioning equipment, as well as completing routine and emergency maintenance on laboratory instruments. Reliable and highly accurate [Pharmacy Tech] focused on quality completion of all lab procedures under tight deadlines. Works well under pressure. Motivated customer service specialist with over [5] years retail experience in a fast-paced, team-based environment. Cashier] driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environments. Skills Data and statistical analysis Optical Coherence Tomography Imaging System HIPPA compliance Trained in HIPPA compliance Sharp critical thinker Manual dexterity Lab testing and reporting Lab equipment maintenance Trusted key holder Creative problem solver Exceptional communication skills MS Windows proficient Quick learner Strong client relations Floor set design expertise Training development aptitude Proficient in cash management Local/state health laws knowledge Shipping and receiving professional Cash flow management International sales support Strategic sales knowledge Credit card processing Multi-line phone talent Mediation capability MS Office expert Customer-oriented Effective time management Fixed asset reporting familiarity Invoice and payment transactions Cost accounting Billing and collections expert Accounts payable specialist Accounting procedures consultant
*I made a lot of customers give us a second chance. Some people did not like the attitude of some of the other employees. I gave them the completely different experience, my personality makes people understand it is still good people out there.
*An accomplishment that i also got was that my work was all done in a timely manner and my speed was great.
*I also reduce the complaints that we were having.
Park Place Pharmacy － City , STATE
- Set up and explained new membership contracts.
- Effectively prioritized tasks and organized work flow to increase efficiency.
- Closely monitored department performance metrics.
- Helped achieve pharmacy business objectives by increasing sales and gross margins by [85] percent.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
- Hand counted control medications, measured liquids and reconstituted antibiotics.
- Verified and labeled prescriptions with the 8 point check.
- Received and accurately processed written prescriptions from customers using RxEVO computer system.
- Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
- Correctly completed pharmacy paperwork, including daily and weekly reports.
- Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
- Efficiently operated cash register and handled cash, checks, and charge transactions.
- Receptively answered customer questions and helped locate desired items in the pharmacy.
- Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
- Pre packed bulk medicines, filled bottles with prescribed medications and affixed correct labels.
- Completed new and updated patient profiles, including lists of patient medications.
- Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
- Managed supply procurement and management processes.
- Performed technical processes required to dispense medications to patients.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Conducted routine inspections of medication storage locations.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Properly cleaned and maintained department equipment such as IV hoods.
- Properly cleaned and maintained department equipment such as IV hoods.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Monitored the medication dispensing machines within the hospital to ensure supplies were readily available to clinical staff.
- Managed drug and supply inventories.
- Properly filled and dispensed an average of [200] prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
Walmart － City , STATE
- Answered an average of [40] calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Successfully acquired an average of [50] new customers per month, generating a [45]% growth in revenue.
- Provided an elevated customer experience to generate a loyal clientèle.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Scored in top 10% of employees in successful resolution of issues Served as the main liaison between customers, management and sales team.
- Provided ongoing guest service, including giving fashion advice.
- Maintained cleanliness and presentation of stock room and production floor.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Directed calls to appropriate individuals and departments.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Helped drive sales goals and achieve monthly quotas.
- Created and maintained an organized database to develop promotional sales.
- Asked open-ended questions to assess customer needs.
- Learned, referenced and applied product knowledge information.
- Set up and explained new membership contracts.
- Recommended alternative items if product was out of stock.
Minor in [Music]
Member of [The Band]
Coursework in [Education and Mathematics]
* My skills are answering the phone, being nice at all times.
* Making people understand I am there for them and will get anything they need done.
* I am a very hard worker, I tend to put my job first. I like to use all my skills because I am very talented.
*I can organize, keep my head on straight and get the job done.
*I increase the sells and keep the patient happy, I count pills, type perception's.
* I answer numerous of calls a day with all different kind of people with insurance, complaints, and also with people who just was excited about their experience.
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Resume Overview
School Attended
- Brookhaven High School
- Copiah Lincoln Community College
- USM
Job Titles Held:
- Pharmacy Tech/Cashier
Degrees
- High School Diploma May 2007
Associate of Arts , Elementary Education December 2009
Bachelor of Arts , Elementary Education 2016
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