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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
 Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
  • Microsoft Office proficiency
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Understands grammar
  • 13 years of customer service
  • ​Multitask in a chaotic environment
  • Results-oriented
  • Time management
  •  Quick study
  •  Experienced with scheduling
Accomplishments
Promoted to leadership roles after only 3 months of employment. Received raises for strong attention to detail, exemplary customer service and team-player attitude. Able to problem solve quickly, or revise programs when needed. 
Experience
2012 to 09/2014
Pet Stylist Petco Sarasota, FL,
  • Always kept in communication with management and employees in order to follow correct protocol. Communicated with customers in order to keep them informed.
  • Provided baths and haircuts to dogs.
  • Maintained daily ongoing deadlines and time frames.
  • Maintained a clean workplace.
  • Able to multitask, answer phones, schedule appointments, speak with walk in clients.
2004 to 05/2009
Server, bartender, trainer, host, manager Chilis City, STATE,
  • Greeted every guest, maintained conversation and quality assurance through out their visit.
  • Maintained the register while a bartender, properly handled money with no issues.
  • Assistant managed on the floor as well as completed nightly drops and paperwork.
  • Trained new staff members, developed a new training system. Completed paperwork and communication through out the training process.
  • Continually received excellent feedback from management and guests. 
  • Problem solved when incidences occurred. Invented a new dessert in 5 minutes after a product ran out. Solved several scheduling conflicts. Resolved guest complaints professionally and quickly.
03/2002 to 09/2003
Server, bartender, manager, host Cozymel's City, STATE,
  • In charge of training new employees
  • Managed on the floor
  • Maintained quality control with guests
  • Completed all necessary paperwork in each job position.
  • Greeted the public as they entered the building
  • Gave input on new ideas and suggestions.
  • Server, management, bartender, host, trainer 
  • Completed data entry, paperwork, notes, kept employees informed of changes or policy.
  • Bar tended and kept the bar stocked and in charge of the register.
  • Lead the training team, trained new employees and kept up the paperwork.
  • Suggested new ideas. Help revise the training program.
09/1999 to 03/2002
Lead cashier, Pet Stylist Petsmart City, STATE,
  • In charge of registers, paperwork, keeping track of money, data entry.
  • managed the cashiers, wrote schedules, handled customer complaints and returns.
  • Went to grooming school and became a pet stylist which entailed continuous deadlines, attention to detail, phone calls, educating the public about grooming and grooming products.
Education
Expected in Spring 2016
Associate of Arts: Liberal Arts
Johnson County Community College - Overland Park, KS
GPA:
Other fields explored were Psychology, Business, and Paralegal coursework.Business ethics, legal documentation, sales, data entry, obtaining information relevant to the law and casework. Sociology, and interpersonal relationships.
Skills
  • Managed at 3 former places of employment.
  • Able to promote teamwork with fellow staff. 
  • Completed management tasks such as paperwork, data entry, scheduling, and educating staff members on policy and procedure.
  • People person, and problem solver.

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Resume Overview

School Attended

  • Johnson County Community College

Job Titles Held:

  • Pet Stylist
  • Server, bartender, trainer, host, manager
  • Server, bartender, manager, host
  • Lead cashier, Pet Stylist

Degrees

  • Associate of Arts

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