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pet hotel associate resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

History of delivering exceptional care to animals in safe kennel environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.

Talented Pet Care bringing 1+ years of experience supporting needs of animals like dogs and cats. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.

Kind and attentive customer service with 1 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care.

Conscientious about providing top-notch care to protect and serve every animal in a multitude of settings. Background includes providing full array of animal husbandry services while providing necessary exercise and nurturing environments. Devoted to promoting animal welfare.

Energetic care, comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and dog parks.

Competent mediator well-versed in meeting needs of diverse animals, including dogs and cats. Effectively document feedings and treatments to maintain open communication with owners. Work with veterinarian staff to treat and resolve health conditions and boost animal wellbeing.

Cashier with over 1 years of successful experience in assessing a customer's needs and extending a compassionate hand when needed. Recognized consistently for performance excellence and contributions to success in customer service industry. Strengths in multitasking and assessing complex situations backed by training in graphic arts.

Experienced cashier with over 1 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any job given to me and any help needed from me and training in customer service. Motivated to learn, grow and excel in any industry.

Skills
  • Reading comprehension
  • Collaboration
  • Microsoft Office
  • Relationship-Building
  • Detail-oriented
  • Customer Service
  • Written Communication
  • Excellent work ethic
  • Interpersonal Communication
  • Verbal and written communication
  • Leadership
  • Teamwork
  • Compassion
  • Multitasking abilities
  • Cultural awareness
Work History
Pet Hotel Associate, 12/2019 to 01/2021
Navajo Tribal Utility AuthorityWinslow, AZ,
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Managed breeding programs while factoring in issues such as animal age and readiness.
  • Worked 8 to 9-hour shifts with oversight of 20-80 animals in kennels or holding pens.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Boosted animal health for dogs and cats by carrying out optimal feeding and watering schedule.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
Cashier, 10/2018 to 11/2019
WegmansCity, STATE,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped over 40 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with 85% accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Served needs of more than 100 customers in busy holiday environment.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Online/In-store Pickup, 01/2018 to 10/2018
WalmartCity, STATE,
  • Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
  • Responded to customer issues and resolved complaints by leveraging expert retail knowledge.
  • Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma: , Expected in 06/2018 to Methacton High School - Eagleville, PA
GPA:
  • Graduated with 3.4 GPA

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Resume Overview

School Attended

  • Methacton High School

Job Titles Held:

  • Pet Hotel Associate
  • Cashier
  • Online/In-store Pickup

Degrees

  • High School Diploma

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