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Pet Care Associate Resume Example

Resume Score: 80%

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PET CARE ASSOCIATE
Summary

Energetic PetCare Associate capable of tackling new challenges in busy work settings. Team-oriented with a passion for learning about new animals in our ecosystem. Seeking new opportunities working with animals to create solutions to our world problems today.

Skills
  • Owner paperwork completion
  • Animal interaction
  • Animal nutrition
  • Animal health understanding
  • Effective customer communication
  • Customer service
  • Project organization
  • Organization
  • Team building
  • Planning and coordination
  • Communications
Experience
Pet Care Associate|PetSmart - Tacoma, WA|10/2019 - Current
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type, and owner contact details.
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste, and styptic powder.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for the manager's review.
  • Met with pet owners, explained lodging, grooming, and daily care services and cross-sold specialty products like bows, ribbons, pet toys, and treats.
  • Cleaned and disinfected animal cages and common areas to reduce the spread of illness from infected animals.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Adhered to all pet care plans, medication requirements, and dietary restrictions while providing care.
  • Prepared food and formulas to meet the individual needs of animals under care with safe and nutritious meals.
  • Observed animals and conducted examinations to identify signs of injury, illness, or disease.
  • Ordered, received, unloaded, and stored feed and supplies for animals under care.
  • Collected and documented animal information such as weight, size, physical condition, and food intake.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Retail Sales Associate|American Medical Rental & Supply - Tacoma, Washington|03/2019 - 07/2019
  • Initiated friendly conversation with each customer to determine the level of assistance required.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Provided every customer with professional and polite support for sales and service needs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Handled price checks, merchandise transfers to keep store orderly and efficient.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Helped customers by answering questions and locating merchandise.
  • Maintained friendly, outgoing personality to promote a positive work environment and build customer loyalty.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using the POS system including processing sales and returns.
  • Completed all assigned training to stay updated on important policies and procedures.
Caregiver|Private Citizen - Tacoma, Washington|11/2016 - 06/2017
  • Transported the client to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Helped the client handle all personal needs, like simple cleaning and daily exercise.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Completed general housekeeping work to help the client, including preparing healthy meals and keeping personal areas neat.
  • Performed light housekeeping duties such as making beds, sweeping floors, and sanitizing surfaces.
  • Transported the patient to and from medical, dental, and personal care appointments.
  • Maintained a clean and well-organized environment to promote client happiness and safety.
  • Laundered clothing and bedding and changed linens 2 times per week to prevent the spread of infection.
  • Fostered relationship with the client, providing companionship.
Education and Training
Tacoma School of The Arts||Tacoma, WA|06/2018High School Diploma
Tacoma Community College|Tacoma, WABiology
Accomplishments
  • The employee of the Month for January 2020
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • PetSmart
  • American Medical Rental & Supply
  • Private Citizen

School Attended

  • Tacoma School of The Arts
  • Tacoma Community College

Job Titles Held:

  • Pet Care Associate
  • Retail Sales Associate
  • Caregiver

Degrees

  • High School Diploma
    Biology

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