Pet Care Associate Resume Example Petsmart

PET CARE ASSOCIATE

Summary

Energetic PetCare Associate capable of tackling new challenges in busy work settings. Team-oriented with a passion for learning about new animals in our ecosystem. Seeking new opportunities working with animals to create solutions to our world problems today.

Skills

Owner paperwork completion
Animal interaction
Animal nutrition
Animal health understanding
Effective customer communication
Customer service

Project organization
Organization
Team building
Planning and coordination
Communications

Experience

Pet Care Associate|PetSmart - Tacoma, WA|10/2019 - Current

Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type, and owner contact details.
Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste, and styptic powder.
Checked animals for injury and illness, writing copious notes regarding symptoms for the manager's review.
Met with pet owners, explained lodging, grooming, and daily care services and cross-sold specialty products like bows, ribbons, pet toys, and treats.
Cleaned and disinfected animal cages and common areas to reduce the spread of illness from infected animals.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Adhered to all pet care plans, medication requirements, and dietary restrictions while providing care.
Prepared food and formulas to meet the individual needs of animals under care with safe and nutritious meals.
Observed animals and conducted examinations to identify signs of injury, illness, or disease.
Ordered, received, unloaded, and stored feed and supplies for animals under care.
Collected and documented animal information such as weight, size, physical condition, and food intake.
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.

Retail Sales Associate|American Medical Rental & Supply - Tacoma, Washington|03/2019 - 07/2019

Initiated friendly conversation with each customer to determine the level of assistance required.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
Processed payments and maintained accurate drawers to meet financial targets.
Provided every customer with professional and polite support for sales and service needs.
Generated brand awareness and positive product impressions to increase sales.
Handled price checks, merchandise transfers to keep store orderly and efficient.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Helped customers by answering questions and locating merchandise.
Maintained friendly, outgoing personality to promote a positive work environment and build customer loyalty.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
Built customer loyalty by engaging with and identifying product needs of customers.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Managed cash register operations using the POS system including processing sales and returns.
Completed all assigned training to stay updated on important policies and procedures.

Caregiver|Private Citizen - Tacoma, Washington|11/2016 - 06/2017

Transported the client to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Helped the client handle all personal needs, like simple cleaning and daily exercise.
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
Completed general housekeeping work to help the client, including preparing healthy meals and keeping personal areas neat.
Performed light housekeeping duties such as making beds, sweeping floors, and sanitizing surfaces.
Transported the patient to and from medical, dental, and personal care appointments.
Maintained a clean and well-organized environment to promote client happiness and safety.
Laundered clothing and bedding and changed linens 2 times per week to prevent the spread of infection.
Fostered relationship with the client, providing companionship.

Education and Training

Tacoma School of The Arts||Tacoma, WA|06/2018High School Diploma

Tacoma Community College|Tacoma, WABiology

Accomplishments

The employee of the Month for January 2020

Resume Overview

Companies Worked For:

PetSmart
American Medical Rental & Supply
Private Citizen

School Attended

Tacoma School of The Arts
Tacoma Community College

Job Titles Held:

Pet Care Associate
Retail Sales Associate
Caregiver

Degrees

High School Diploma
Biology

Pet Care Associate Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes